Professional, organized, and responded on a timely basis.
Service manager was plleasent to work with
Service manager was plleasent to work with
More
by DFlanagan
Service Price Transparency
Aug 09, 2023 -
Koons Tysons Chrysler Dodge Jeep Ram responded
Thank you for this stellar review of Koons Tysons Chrysler Dodge Jeep Ram! Come by anytime you need!
Awesome price on an awesome car.
Probably one of the best deals I’ve seen in years!
Probably one of the best deals I’ve seen in years!
More
by Coyote
Other Employees Tagged:
Roberto Martinez
Aug 02, 2023 -
Koons Tysons Chrysler Dodge Jeep Ram responded
Thank you so much for reviewing Koons Tysons Chrysler Dodge Jeep Ram!
Excellent service!
! They were timely and explained exactly what the problem was with my car
! They were timely and explained exactly what the problem was with my car
More
by Heathermetz33hkm
Service Price Transparency
Jul 27, 2023 -
Koons Tysons Chrysler Dodge Jeep Ram responded
Thanks for the great review of Koons Tysons Chrysler Dodge Jeep Ram, Heather. We are here to help with any of your future service needs.
Another great experience at Koons Tysons, thanks Victor!
This was my third visit to the service department, and the results of the service technician work and performance have the car performing as it did w
This was my third visit to the service department, and the results of the service technician work and performance have the car performing as it did when it was purchased. I do not understand why the service advisor did not apply Military Discount, since I am a retired Military Member.
More
by campcorp1049
Service Price Transparency
Aug 01, 2023 -
Koons Tysons Chrysler Dodge Jeep Ram responded
We're glad to know you had another great experience at Koons Tysons! We appreciate your loyalty and feedback. Regarding the Military Discount, we apologize for any oversight - please reach out so we can rectify this situation. Thank you, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143
Aug 02, 2023 -
campcorp1049 responded
Thank you for your acknowledgment and referral! I have attempted to contact Ms. Puckett.
Koons of Tyson corner was a very friendly atmosphere the
personnel who I talk to really knew their product from the meet and greet from the beginning and the end of financing and leaving with a nice comfor
personnel who I talk to really knew their product from the meet and greet from the beginning and the end of financing and leaving with a nice comfortable feeling
More
by seancolburn
Apr 19, 2023 -
Koons Tysons Chrysler Dodge Jeep Ram responded
Thanks for taking the time to share your positive experience at Koons Tysons Chrysler Dodge Jeep Ram, Sean! We're thrilled to hear that our team provided you with excellent service and helped you feel comfortable throughout the process. We appreciate your business and hope to see you again soon!
Good customer, service and quality affordable,
outstanding on time, clean attentive, beautiful environment in a timely fashion
outstanding on time, clean attentive, beautiful environment in a timely fashion
More
by troydharrison
Mar 22, 2023 -
Koons Tysons Chrysler Dodge Jeep Ram responded
We are ecstatic to hear that Koons Tysons Chrysler Dodge Jeep Ram has earned your 5 stars! Thank you for your feedback!
From the sales team to the finance team .
. very unethical practices. Price was changed on my SUV without notice or warning .. sales person was bothered because he couldn't scam me into paying
. very unethical practices. Price was changed on my SUV without notice or warning .. sales person was bothered because he couldn't scam me into paying another 1k for the vehicle , manager wasn't much more of a help and finance manger also played the bait and switch game. I will never buy again from Koons
More
by Kfitz0214
Mar 15, 2023 -
Koons Tysons Chrysler Dodge Jeep Ram responded
I'd like to apologize that we didn't leave a better impression during your visit. If you're willing, I would like to learn more about what transpired so we can improve your experience going forward and see if there is anything we can do to assist you now. Please give me a call at your earliest convenience.
Thank you,
Dave Barrie - Service Director - 703-448-7123
Out of state buyer, very poor response time, no follow up
call's, don't waste your time here customers are truly not valued
call's, don't waste your time here customers are truly not valued
More
by Skippp
Feb 01, 2023 -
Koons Tysons Chrysler Dodge Jeep Ram responded
I apologize for the issues you encountered working with us. We strive to deliver a professional and accommodating purchase experience and never intend to inconvenience our guests. I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143
Marc was extremely knowledgeable, courteous, and made
buying and trading in our Jeep super easy. .
buying and trading in our Jeep super easy. .
More
by Craig
Other Employees Tagged:
Patrick Sullivan
Jan 24, 2023 -
Koons Tysons Chrysler Dodge Jeep Ram responded
We're thrilled Marc could provide a five-star trade-in and buying experience for you, Craig. Thank you for giving Koons Tysons Chrysler Dodge Jeep Ram a glowing review and we wish you many safe and happy miles. Take care!
Car order and delivery process was easy.
No issues on delivery and all processes were clearly explained.
No issues on delivery and all processes were clearly explained.
More
by Joeyvt87
Other Employees Tagged:
Leo
Jan 10, 2023 -
Koons Tysons Chrysler Dodge Jeep Ram responded
Thank you for this stellar review of Koons Tysons Chrysler Dodge Jeep Ram! Safe travels in your new ride!