Chloe Orcutt | Page 7

My name is Brian Grubbs from Richmond, Va. I inquired with numerous Dodge dealerships, including Richmond, Va.Beach, Fredericksburg, to Maryland, No one could come close to the deal I receive I inquired with numerous Dodge dealerships, including Richmond, Va.Beach, Fredericksburg, to Maryland, No one could come close to the deal I received from Koon’s Dodge, Tyson. From building and ordering on December 10th, to picking up my Charger Redeye on February 27, everything went very smooth. My salesman, Ash, was very informative, patient, and thorough, through this process. The sales manager, Thomas Higgins wanted to also make sure my buying experience was the best possible. Last, but certainly not least, Marwa in finance helped get me the best interest rate and worked on the figures for me to secure an extended warranty and a maintenance plan that I’m very happy with. Having a 2 1/2 hour drive home Sunday afternoon, not wanting to have possible rock chips on my finder wells before getting my car wrapped, Ash went to the body shop, picked up some auto body tape, and taped my finder wells to protect them. I thought that was going above and beyond what was expected. I would most definitely buy from Koon’s Dodge again when the time arrives that I am looking for another vehicle. Thank you to all the staff I dealt with. More

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Victor Sorto, our service advisor, was excellent, as always. His customer service commitment is evident in all of his actions. He is knowledgeable, responsive and accessible. His ability to address cust always. His customer service commitment is evident in all of his actions. He is knowledgeable, responsive and accessible. His ability to address customer vehicle concerns and to maintain contact and provide timely updates is exemplary. We always ask for Victor by name for all of our service needs and he is an invaluable asset to your organization. More

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I bought my car 7 months ago, I’m still waiting for my car key.then man VICTOR promise me it will send after one month.why you liar with customers this is not professional. car key.then man VICTOR promise me it will send after one month.why you liar with customers this is not professional. More

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very kind and excellent, thanksi will introduce my very kind and excellent, thanks i will introduce my friend your great treat! i wish you all the best! very kind and excellent, thanks i will introduce my friend your great treat! i wish you all the best! More

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Great service rep in Victor. Very helpful and thorough. Works with my schedule to get work done. Works with my schedule to get work done. More

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Danny was great. Gave us the space to make our own decision. Took the time to ask the right questions. Trade in negotiation was fair decision. Took the time to ask the right questions. Trade in negotiation was fair More

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Excellent service Fast and perfect high-level skills. And Professional Mr. Taher He was nice and professional And Professional Mr. Taher He was nice and professional More

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It’s a very good dealership they responded to my inquiry right away seriously considering doing business with them. right away seriously considering doing business with them. More

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Excellent communication from start to finish. The advisor explained everything in detail, and facilities were super comfortable. I loved the text message updates. explained everything in detail, and facilities were super comfortable. I loved the text message updates. More

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Excellent 21st century sales process: Convenient, value added and first class customer focus! Best dealer, I’ve ever worked with in 50 years of car buying! These guys get it! Craig Benner sales rep is s added and first class customer focus! Best dealer, I’ve ever worked with in 50 years of car buying! These guys get it! Craig Benner sales rep is spot on! GREAT experience and super easy process on a factory order More

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