Chloe Orcutt | Page 8

Alex was great to work with, he was not pushy and allowed me time to make decisions. The only negative was their dealership fee. Its extensive and they are not willing to budge. Overall, they were friendly a me time to make decisions. The only negative was their dealership fee. Its extensive and they are not willing to budge. Overall, they were friendly and provided good customer service and good experience. The other staff including the business staff and the insurance staff were helpful. I appreciated them giving me information at face value and did not try and push sales. They let the information speak for itself. Overall, very good experience. would be 5 out of 5 if it wasn't for the dealer fee being so steep and ridged. More

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Jason the sales person was great. I traveled about 300 miles to get my vehicle from Koons . We had made the deal over the phone and their was no surprises when I got to the dealership other than a relaxed miles to get my vehicle from Koons . We had made the deal over the phone and their was no surprises when I got to the dealership other than a relaxed purchase for the price and vehicle I wanted. More

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Koons dealership is a good place to go for your car to get service on get service on More

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I worked w/ Craig Benner to order a new 2021 Jeep Rubicon. Amazing experience end to end. Craig made the order process seamless and easy as well as kept me up to date on the status of my order. Above Rubicon. Amazing experience end to end. Craig made the order process seamless and easy as well as kept me up to date on the status of my order. Above all else Craig is extremely responsive to emails and texts with any questions I had throughout the process. More

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Taher was very prompt and knowledgeable in his communication He was friendly and courteous and made all necessary follow up communication He was friendly and courteous and made all necessary follow up More

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Great service, timely, organized. Very efficient. This is the second car that I buy from this dealership and planning on buying the future ones there as well. the second car that I buy from this dealership and planning on buying the future ones there as well. More

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Thank you Victor Pringphayune for helping me purchase my Dodge Challenger, the all experience at Koons Tyson was easy, fast and pleasant. Thank you so much. Dodge Challenger, the all experience at Koons Tyson was easy, fast and pleasant. Thank you so much. More

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My car buying experience was great! Alex was knowledgeable, polite, and dedicated to making sure the whole process went smooth. 10/10 would buy again. knowledgeable, polite, and dedicated to making sure the whole process went smooth. 10/10 would buy again. More

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They gave me a great deal and Samantha was very helpful. Patrick is a nice guy and made sure the deal made sense to me before I made my decision to purchase. Patrick is a nice guy and made sure the deal made sense to me before I made my decision to purchase. More

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I just had the absolute best dealer car buying experience that I have ever had. I ordered a new Wrangler 4xe from the factory through Craig Benner. I conducted tons of research into the new 4xe model, an that I have ever had. I ordered a new Wrangler 4xe from the factory through Craig Benner. I conducted tons of research into the new 4xe model, and then set out to find the best price and best service for the purchase. After reaching out to Koons, and talking with Craig Benner who manages their factory orders, I quickly realized that they were willing to offer a very fair price and also provide exceptional customer service. Craig was patient with me and answered all of my numerous questions quickly and professionally. The selecting, pricing, and ordering process was done completely through some phone, and mostly email correspondence, which I greatly appreciated not only because of the current Covid situation, but because I really don't enjoy the whole "Let me go talk to my manager" process that I have gotten from dealers in other car showrooms in the past. Craig was incredibly responsive whenever I contacted him, and always gave me honest and helpful answers. He is extremely knowledgeable about the vehicles that he sells and the factory ordering process, and he really goes the extra mile so that he doesn't waste any of your time (or his). Yesterday, I finally met Craig in person when my new Jeep arrived for delivery. The great service continued as expected, and I was thoroughly impressed with the entire Koons Dealership team. Donovan in financing was thorough and knowledgeable and wasn't pushy at all when I declined most of the different warranty coverages that they offered. The Manager stopped by when we were nearly finished to say hello, and to make sure that I had received excellent service and to see if there was anything else that she could help with. Overall, It was a great car buying experience, and I would be happy to recommend Craig Benner and Koons Tysons Jeep for not only the best prices in the area, but also for the exceptional service that they provide. More

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