Chloe Truglio
Chloe Truglio at Liberty Honda

Chloe Truglio | Page 12

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
750 Reviews
4.8

750 Reviews

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750 Reviews of Chloe Truglio

August 05, 2025

Dealership Rating
Employee Rating

Chloe accommodated me really rapidly. Provided me with a cost and date for a side window replacement that I will have installed later this week. Great job Chloe and Liberty Honda. More

by honda guy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 03, 2025

Dealership Rating
Employee Rating

Liberty Honda is clean, friendly, and efficient! They had great communication throughout the entire process. More

by GDHAYDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2025

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 02, 2025

Dealership Rating
Employee Rating

Great place. Friendly environment and great service a really good place to buy a car. More

by jadenward250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte, Christian Texidor , Justin Dingle, Jahlan ward

Aug 02, 2025

Liberty Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 01, 2025

Dealership Rating
Employee Rating

Svetlana goes beyond her work thank you for your service and help she’s amazing More

by YESSIE181F1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, Leo Martinez , Svetlana

Aug 01, 2025

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 31, 2025

Dealership Rating
Employee Rating

Chloe was great, service was solid. Communication was good but we couldn't hear the video - cool feature if it worked. We didn't feel pressured to get all the services we needed at once More

by JENNIFERLHELMICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 31, 2025

Dealership Rating
Employee Rating

The communication was prompt, accurate, and frequent. I really appreciated that and the use of a loaner while my car was being serviced. More

by wetherelldanielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

Jul 31, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 23, 2025

Dealership Rating
Employee Rating

The service advisor are great and very polite and very professional at what they do. More

by Zoraida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo , Scott Brewer, Service

Jul 23, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 23, 2025

Dealership Rating
Employee Rating

Chloe is straightforward & knowledgeable. I know I can trust her information & advice. My car has always received great care… 2008 Honda Pilot with almost 172,000 miles! I happily & strong More

by DLSALOPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte, Christian Diaz

Jul 23, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 23, 2025

Dealership Rating
Employee Rating

I think the staff would be better if they were a little more caring and supportive. Other than that, I love Liberty Honda. More

by Bugradandil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Matthew Falcon , Scott Brewer, Leslie Mercado-Sanchez

Jul 23, 2025

Liberty Honda responded

Thank you for this feedback. We always aim for a 5-star experience, and we're sorry that we fell short here. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 23, 2025

Dealership Rating
Employee Rating

Service was good. Dropped off car at 11 and could pick it up again as early as 3pm. More

by NOAHS213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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