Chloe Truglio
Chloe Truglio at Liberty Honda

Chloe Truglio | Page 11

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
750 Reviews
4.8

750 Reviews

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750 Reviews of Chloe Truglio

August 14, 2025

Dealership Rating
Employee Rating

I've been going to Liberty Honda since 1997, and it's always been a positive experience. The backbone of the dealership is the service department. They are friendly, courteous, and professional. Above an More

by LGOITIA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 13, 2025

Dealership Rating
Employee Rating

Excellent staff, always willing to help, great service, fair pricing very customer friendly. Chole is the best More

by CTEHRHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 13, 2025

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Employee Rating

Had a very pleasant experience, Chloe, was able to fit me in for an urgent diagnostic and repair. She kept me updated about timing for repairs and was responsive to my questions and concerns. Highly recommen More

by WALEEJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 13, 2025

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Employee Rating

Easy location near I91/I84 interchange. Fair, reliable, thoroughly competent technicians and staff. Have been using dealer since 2004. Recommend for your consideration. More

by carolfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Brewer

Aug 13, 2025

Liberty Honda responded

Thank you, Carol! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

August 09, 2025

Dealership Rating
Employee Rating

Chole is always so helpful. She explains everything so I completely understand what is going on. More

by Anne Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 09, 2025

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Employee Rating

Hi Chloe, as for the car’s diagnostics, I believe it was correctly diagnosed and with the new part installed it is running fine. However, just one word of advice which is customers don’t like surprises on t More

by TONYMASTRANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2025

Liberty Honda responded

Tony, thank you for this feedback and review. Our goal is to ensure that everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

August 08, 2025

Dealership Rating
Employee Rating

Excellent service and communication. Process was very easy from scheduling through pickup. $500+ seemed a little high for routine service visit, but still very easy. Service took Appl More

by mb22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver was timely. A++

Aug 08, 2025

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

August 07, 2025

Dealership Rating
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Surprised by the rapid service I received that day. I will come back every one of the service people were very attentive. More

by donwilson19488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Brewer

Aug 07, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 06, 2025

Dealership Rating
Employee Rating

Bad expiriens with service last 2 visits …would not recommend anyone to go there …l am definitely done.. More

by belmirk1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 09, 2025

Liberty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Aug 09, 2025

Liberty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 06, 2025

Dealership Rating
Employee Rating

Chloe was exceptional. Didn’t try to push anything on me. Love the videos now! More

by Matt’s first car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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