822 Reviews
Write a Review822 Reviews of Chloe Truglio
May 25, 2023
The service department is great. They take care of all my auto service needs. Jaime did a fantastic job fixing a rattling issue in the dashboard. She’s also done terrific service adv They take care of all my auto service needs. Jaime did a fantastic job fixing a rattling issue in the dashboard. She’s also done terrific service advising on other visits. More
Other Employees Tagged: James Lanzo , Jaime Andrzeicik
May 24, 2023
Pretty good service people are pretty knowledgeable and friendly you get service on time and the waiting room is nice friendly you get service on time and the waiting room is nice More
Other Employees Tagged: James Lanzo , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Jonathan Roath
May 22, 2023
The service advisor was very personable and attentive to customers needs. The overall service time was less than originally quoted. Kudos to the arrive advisor, the service department and Liberty Honda fo customers needs. The overall service time was less than originally quoted. Kudos to the arrive advisor, the service department and Liberty Honda for a positive experience. More
May 21, 2023
Chloe took excellent care of us, staying in contact the entire time the car was in service. She greeted us and got our car in right away. She always goes above and beyond. entire time the car was in service. She greeted us and got our car in right away. She always goes above and beyond. More
Other Employees Tagged: Mike Plummer, Rocky Hernando
May 20, 2023
Excellent service as always. Fast, efficient, and courteous. Very straight forward about what service needs to be addressed and what can be done at a later date. Highly recommend Fast, efficient, and courteous. Very straight forward about what service needs to be addressed and what can be done at a later date. Highly recommend. More
Other Employees Tagged: Jaime Andrzeicik
May 20, 2023
Although the service department is good for some things, my last experience was NOT so good. I understand there are things that can’t be handled by your service department. My flex pipe had a hole in it. Ch my last experience was NOT so good. I understand there are things that can’t be handled by your service department. My flex pipe had a hole in it. Chloe told me that the whole assembly would have to be replaced at the cost if $2,700.00. Luckily I do know something about cars. The WHOLE ASSEMBLY DOES NOT have to be replaced because there is a hole in the flex pipe. What Chloe should have told me is… we at Liberty Honda are not equipped to only fix the flex pipe. However, if you take it to an exhaust specialist, they would be able to just replace the flex pipe at a much lower cost. Just because your service department isn’t able to do it does not mean it cannot be done. And for her to tell me that is the only way to fix it is to replace the whole assembly is wrong. You would earn more respect from your customers, if your staff was completely honest with us. I brought my van to Pops Exhaust and it cost me $260.00 to replace ONLY the flex pipe. That is a xxxx of a lot less than a $2700.00 that Chloe quoted me. Try being HONEST! More

