Chloe Truglio
Chloe Truglio at Liberty Honda

Chloe Truglio | Page 67

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.9
822 Reviews
4.9

822 Reviews

Write a Review

822 Reviews of Chloe Truglio

May 25, 2023

Dealership Rating
Employee Rating

Very helpful and courteous. Very accurate estimate of the time the work would take. Thanks 😊 More

by R_ARMSTRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

May 25, 2023

Dealership Rating
Employee Rating

The service department is great. They take care of all my auto service needs. Jaime did a fantastic job fixing a rattling issue in the dashboard. She’s also done terrific service adv More

by SREYNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo , Jaime Andrzeicik

May 25, 2023

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jaime and the team met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

May 24, 2023

Dealership Rating
Employee Rating

Pretty good service people are pretty knowledgeable and friendly you get service on time and the waiting room is nice More

by ALVARADOORLANDO673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Jonathan Roath

May 25, 2023

Liberty Honda responded

It's great to hear that we were able to help you out, Orlando. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

May 22, 2023

Dealership Rating
Employee Rating

The service advisor was very personable and attentive to customers needs. The overall service time was less than originally quoted. Kudos to the arrive advisor, the service department and Liberty Honda fo More

by CJECSTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Chloe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

May 21, 2023

Dealership Rating
Employee Rating

Drop off was very easy and received text when ready. Pickup was very easy too. Thank you More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

May 21, 2023

Dealership Rating
Employee Rating

Chloe took excellent care of us, staying in contact the entire time the car was in service. She greeted us and got our car in right away. She always goes above and beyond. More

by Iamstacier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer, Rocky Hernando

May 22, 2023

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

May 21, 2023

Dealership Rating
Employee Rating

Service rep was extremely courteous and is someone I trust to advise me. Service was timely. More

by MMORRIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

May 20, 2023

Dealership Rating
Employee Rating

Excellent service as always. Fast, efficient, and courteous. Very straight forward about what service needs to be addressed and what can be done at a later date. Highly recommend More

by Ron P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

May 22, 2023

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

May 20, 2023

Dealership Rating
Employee Rating

Thank you for providing great service. Chloe and the team of Advisors are great to work with at Liberty Honda. More

by cforte2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Mascola, Leslie Mercado-Sanchez

May 22, 2023

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

May 20, 2023

Dealership Rating
Employee Rating

Although the service department is good for some things, my last experience was NOT so good. I understand there are things that can’t be handled by your service department. My flex pipe had a hole in it. Ch More

by KAPET26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2023

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Dave Gunderson

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