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Chloe Truglio
Chloe Truglio at Liberty Honda

Chloe Truglio | Page 7

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
749 Reviews
4.8

749 Reviews

Write a Review

749 Reviews of Chloe Truglio

November 08, 2025

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Employee Rating

I do not know what I pay over $600 for and then it seem like she didn’t want to use my veteran discount More

by miriam.cottle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 08, 2025

Liberty Honda responded

We're sorry to hear about your experience, Miriam, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 08, 2025

Liberty Honda responded

We're sorry to hear about your experience, Miriam, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 07, 2025

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Employee Rating

Excellent communication with me whether on what I wanted to do or not. Pleasant and professional. Great job. More

by Msuchojad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, James Lanzo, Matthew Falcon, Chandler Boutin, Nelly Justiniano, Svetlana Reish

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Nov 07, 2025

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 05, 2025

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Employee Rating

Good communication, excellent service. Easy to schedule appointments to get service. Friendly people, good location. More

by AaaaCARLOSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, Marissa Monte, Dave Ault, James Lanzo, Matthew Falcon, Chandler Boutin, Nelly Justiniano, Svetlana Reish, Kyle Colby

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Nov 05, 2025

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 30, 2025

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From reception through the technicians, the service was fast, friendly, and clearly explained to me! Thank you! More

by mharris817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Matthew Falcon, Chandler Boutin, Nelly Justiniano, Svetlana Reish

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Oct 30, 2025

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 29, 2025

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Very understanding and well-organized. Very friendly and understanding. Work on the vehicle was very good. And they explained everything to what they did to the vehicle More

by edarkstar007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Mary Gonsalves, Mark Fleming, Matthew Falcon, Chandler Boutin, Nelly Justiniano, Svetlana Reish

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Oct 30, 2025

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 26, 2025

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Employee Rating

This dealership is a well oiled establishment, in which it is well managed by considerate, and qualified staff, that makes it a treat to patronage... More

by Nahsir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

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Oct 26, 2025

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 24, 2025

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Employee Rating

Chloe was professional, pleasant and had great follow through. She clearly explained the issues and politely answered my questions. It was a pleasure to work with her. More

by MAORKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I believe his name was Joe -head mechanic maybe. He was great!

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Oct 24, 2025

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 23, 2025

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Employee Rating

Great experience. Chloe was super helpful and professional! Thank you for making my car repair a satisfying experience. More

by bellemaretm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2025

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

October 23, 2025

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Employee Rating

I don’t trust anything they say about my vehicle and the manager is just as bad. More

by Nicolegiannelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nelly Justiniano

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Oct 26, 2025

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Oct 26, 2025

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 22, 2025

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Employee Rating

Knowledgeable, courteous, very professional, honest service coordinator. most importantly I trust you are truthful regarding my car's service requirements. More

by DMELENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Liberty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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