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Chris Adams
Chris Adams | Page 36
Service Director
Alfa Romeo Fiat of Strongsville
11800 Pearl Rd
Strongsville, OH 44136
420 Reviews
Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!
Read moreDealership Experience
8 yrs, 8 mos
Industry Experience
24 yrs, 5 mos
Specialties & Trainings
I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.
420 Reviews
Write a Review
420 Reviews of Chris Adams
April 20, 2022
I purchased a CPO - Alfa Romeo Stelvio - MARCH 22 The vehicle was delivered with a laundry list of issues. Only 3 were actually addressed by the dealer and the rest were just NOT. As of 01AUG22, radiator vehicle was delivered with a laundry list of issues. Only 3 were actually addressed by the dealer and the rest were just NOT. As of 01AUG22, radiator replaced, oil leak near timing change repaired, turbo replaced. The window moldings that I pointed out at the onset are now having to be replaced on my dime, why because the vehicle was not refurbished to Alfa Romeo CPO specification. I documented this vehicle with photos, etc. After looking at pictures today, I noticed that NONE OEM brake pads were on the vehicle when I purchased it, and since it is in the shop again I asked the Alfa service center to look into if the pads were OEM or not…..GUESS WHAT? Yup….I specifically asked all the right questions and got nowhere with this dealer from the beginning. This vehicle was involved in a front end collision prior to purchase that was not disclosed to me until I saw it and sent it back. If I am making this up then why did they put a new front shroud on it, and why did I have a coolant leak in the radiator? All signs point out this dealership as taking me for granted…..save your self the hassle, unless you enjoy having a CPO that you have to go through it with a fine tooth comb. CPO means that a vehicle is refurbished to spec of Alfa Romeo, it does not mean a used car with a warranty. There are plenty of other dealerships out there, educate yourself and don’t make my mistakes. If you don’t believe me, I kept very detailed records of all of this. More
by AJTIEFEL
Verified CustomerOther Employees Tagged: Michael DeSalvo , Brett Beaird
April 05, 2022
Awesome service. Competent technicians and helpful staff. Service was done in a timely manner. Jared my sales person is always a great help in organizing my visits. Competent technicians and helpful staff. Service was done in a timely manner. Jared my sales person is always a great help in organizing my visits. More
by ANDRE.ALAMINA
Other Employees Tagged: Michael DeSalvo , Chris Hall, Jared Janson
March 28, 2022
The service department WOWED me again. So friendly, so accommodating. They diagnosed my issue within 30 minutes and had me in & out in just under 90 minutes with everything handled! Great So friendly, so accommodating. They diagnosed my issue within 30 minutes and had me in & out in just under 90 minutes with everything handled! Great experience More
by CANDACELEE724
Other Employees Tagged: Chris Hall
March 26, 2022
Need clean dealership, nice staff, a lift to a nearby restaurant well my car was being serviced., And under 2 hours recall, tire rotation, and oil change! restaurant well my car was being serviced., And under 2 hours recall, tire rotation, and oil change! More
by AJTONDY
Other Employees Tagged: Chris Hall, Doug sales
March 04, 2022
Took my car in for a inspection on my rear brakes , they set me appointment right way , Inspection was done while i waited , tech went over the rear brakes with me , no problems found at this time and he re set me appointment right way , Inspection was done while i waited , tech went over the rear brakes with me , no problems found at this time and he reset all my tires to the right psi due to my tire light coming on , the work was done fast and complete thank you for great service. More
by THEMOEHLENKAMPGROUP
Other Employees Tagged: Michael DeSalvo , Chris Hall, Jared Janson
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