Chris Apgar | Page 3

Great dealership Our experience with BMW of Bridgewater began years ago with service on my M Roadster, then the purchase of our 330, service on the 330 and 540, and no Our experience with BMW of Bridgewater began years ago with service on my M Roadster, then the purchase of our 330, service on the 330 and 540, and now the purchase of a new 228. The relationship has spanned at least 12 years and we've been very satisfied. More

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Highly recommend BMW of Bridgewater I felt very comfortable the minute I walked into the BMW of Bridgewater dealership. The entire staff was very friendly and helpful. I am especially t I felt very comfortable the minute I walked into the BMW of Bridgewater dealership. The entire staff was very friendly and helpful. I am especially thankful to Ann Marie Perhacs and Mike Shamy for making my recent purchase of a 2014 BMW 328i Xdrive a very positive experience. They continue to be professional, detailed-oriented, and attentive whenever I need assistance. More

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After a computer failure on my BMW, I first searched online to try to get an idea what it could be, get estimates of what people have paid in the past, and then I started calling local BMW dealerships a online to try to get an idea what it could be, get estimates of what people have paid in the past, and then I started calling local BMW dealerships as well as independent service centers that specialized in BMW. My first call to BMW of Bridgewater connected me to Chris in Parts. We went over some scenarios and he was able to give me an estimate for what was likely the issue, and coincidentally the most expensive part. He was able to work with me on the price so it was competitive to other estimates I was getting, and I felt comfortable with going with this option. He arranged a loaner car and drop off date and we scheduled the appointment. The day I dropped off the car, I met Debra in Service. Very helpful and understanding with what I was experiencing with the car and made the process very easy. She updated me along the way, was very accommodating, and was great to work with. I felt like a valued customer and that my business was important to them. Finally, Ryan was the tech that worked on my car and did a great job identifying the issue and getting it resolved. Extremely trustworthy and diligent in going above and beyond by checking every little thing to make sure any current issues and foreseeable issues were taken care of. A big kudos to BMW of Bridgewater for this service experience. More

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