Chris Barner | Page 9

The sales team led did a great job of finding the vehicle I wanted and made it happen. The finance department found the right payment. Even the general manager made sure I was happy with my lease. Would reco I wanted and made it happen. The finance department found the right payment. Even the general manager made sure I was happy with my lease. Would recommend for your next vehicle. More

by TESICELOFF Verified Customer Verified Customer

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I dropped my car off at 8 a.m. at least twice & then got called to come pick it up because they never got around to looking at it. Then was told they needed to order a part & would call in 3 days or so. I g called to come pick it up because they never got around to looking at it. Then was told they needed to order a part & would call in 3 days or so. I gave them almost 2 weeks & had to call myself to see if they got the part. Then I wanted to make an appointment to sit & wait while it got fixed but got no cooperation on that. I know y'all like to wait for warranty to run out & you got your wish. I will find a reliable, trustworthy company to fix it. Fortunately, it is nothing major. This is my SIXTH Mustang in 20 years & there's a good reason I have never purchased one from Green Ford. The only highlight of this experience is the shuttle driver. He was friendly & engaging & we had great conversations on trips back & forth. I can't even submit this review without having to rate people I had nothing to do with for this issue. Though I did talk to Wiley Bass before I got my '18 & he gave me the run around, too. More

by DanezStang Verified Customer Verified Customer

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Very quick and easy process. Tech was very professional and efficient, the manager communicated quickly and gave me all the information needed to make an informed decision. and efficient, the manager communicated quickly and gave me all the information needed to make an informed decision. More

by JCOLLINS Verified Customer Verified Customer

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New Red F150 Great patience, super introduction to the F150 models, easy buying process and great deal! Everyone I came in contact with outstanding and very helpfu Great patience, super introduction to the F150 models, easy buying process and great deal! Everyone I came in contact with outstanding and very helpful during the whole process of buying the truck. More

by CALABONGE59 Verified Customer Verified Customer

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New red F150 This group let me take my time to work through my learning and buying process! They stay very close to you until you have made a decision to buy.. Ve This group let me take my time to work through my learning and buying process! They stay very close to you until you have made a decision to buy.. Very happy how everything went. More

by CLABONGE59 Verified Customer Verified Customer

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Besides the long wait, everything else was great. I always come to Green Ford for service and I Always deal with Kerry Kulp when choosing to purchase a vehicle. Chris Barner is my choice for learning I always come to Green Ford for service and I Always deal with Kerry Kulp when choosing to purchase a vehicle. Chris Barner is my choice for learning about my purchase. The employees at Green Ford always treat me with respect and are very pleasant. More

by DARLENE.CRAWFORD55 Verified Customer Verified Customer

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Experience alot better than I thought! Drove my last car 17 years. All of the staff that helped me into a new car was TERRIFIC ! Back to American m.h ade car since my first car, 4o years ag Drove my last car 17 years. All of the staff that helped me into a new car was TERRIFIC ! Back to American m.h ade car since my first car, 4o years ago,A Ford Mustang. Go figure! More

by Harley G Verified Customer Verified Customer

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Not Happy With My Experience I have purchased two cars from Green Ford in the past and had great experiences. This time, however, was not an experience I wish to repeat. I reached I have purchased two cars from Green Ford in the past and had great experiences. This time, however, was not an experience I wish to repeat. I reached out ahead of my visit and plainly stated what range I needed my payments and what I was looking to purchase. Someone contacted me and said they could help me with what I needed. I went to the dealership on a Monday evening and the price was above what I had said I wanted. When I wasn't happy with the payment presented I was told if I couldn't afford that payment then most likely I couldn't afford the payment I was asking for originally. Feeling insulted, I left. I got a call from them saying they found something that may work. I went in the following Tuesday after work and spoke with a different salesman. I test drove the car and it seemed fine. It had a tremble when you mashed the brakes. I commented on it. Our salesman insisted he didn't feel anything. He preferred to speak to my husband instead of me even though I was the one purchasing the car. Once we looked at the car in the dark we noticed a headlamp was out. The salesman arranged to have it fixed and to have it cleaned up since the cleaning crew had left for the day. I was to bring it back and leave it for the weekend to be cleaned and the headlamp fixed. I dropped it off that Saturday. Picked it up late Monday evening. The headlamp was fixed but it was not cleaned as promised. The dealership cleans up any car they sell. Well, except for mine I guess. The salesman also said he would ask the service department to check out the tremble while they were fixing the headlamp. It was not looked at. When I mentioned it again the salesman said. I can't help you the car was sold as is. To top it off on the way home the airbag malfunction message came on! I spoke with someone who called me to check on my experience about all of these issues and was told the manager would love to speak to me but he was tied up in meetings. I reached out through email and was told I would get a call at a specific time but no one ever called. It is sad to say but I will never buy from Green Ford again and I will definitely not recommend it to my friends and family. The whole experience left me feeling like I was tricked and cheated into buying a car that I will pay on for four years that most likely will break before it's paid for. I am not pleased at all with Green Ford. More

by AWILSON30 Verified Customer Verified Customer

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Service work I have been a customer for over 20 years at Green Ford. I will never use the service department again when they charge you $60 dollars for a oil chang I have been a customer for over 20 years at Green Ford. I will never use the service department again when they charge you $60 dollars for a oil change!! Can go down the road and have the same service for $39.99. You have loss a customer in me! Sad if you ask me!! More

by JIM HARTMAN Verified Customer Verified Customer

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Easy to work with They were friendly, no pressure, and made the experience very easy! I would recommend the team at Green Ford Lincoln without hesitation for your car b They were friendly, no pressure, and made the experience very easy! I would recommend the team at Green Ford Lincoln without hesitation for your car buying needs. More

by brendanlori Verified Customer Verified Customer

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