"Great No Hassle"
Chris Baxendale was great. Had a price in mind. All said and done----we were apart by only a few dollars. The dealership had the vehicle I wanted. In a couple of hours I was out of there. Chris worked to get me all the discounts I could get. I bought an Equinox and so far I could not be happier. Received a couple of courtesy calls after sale to get my impressions and wanted to know if all was OK. Very professional.
"Outstanding professionalism and courteousness"
- Matthew P.
Chris Baxendale and the sales team specifically at the Phillips Chevrolet in Frankfort, IL get a "5 star" rating from me and my family for the overall experience we had. And to be perfectly clear, my wife and I walked in without much optimism considering an extremely poor repair/service experience with the Phillips Chevrolet in Bradley, IL. But we wanted to give a different Phillips Chevrolet dealership a fair opportunity to make up for it and they most certainly did. We told Chris what our vehicle needs were and our financial parameters, then he and Brian McMahon worked hard to get us the vehicle we wanted at a comfortable number. My family could not be happier about the deal we got with our 2013 Chevy Traverse. We have two small children and a third on the way, it is a perfect family vehicle for a family like ours in terms of interior space and safety. Not to mention it is very stylish both on the outside and inside which makes it very comfortable to be behind the wheel of. We also had a pleasant conversation with Konrad Chatys who ensured we were being taken care of. And while we signed no less than a thousand documents with our very own blood, Jackie Bell made it as fun as something like that could be with her impressive desk from the future. Again, we are just so happy to have dealt with such courteous and competent individuals. As long as Phillips Chevrolet continues to have such high performing employees, we will make sure they will be our first stop for any and all future car-related business.
"Friendly and courteous ."
Was very impressed with the professionalism of the staff. Chris Baxendale helped us from begging to end. He was able to answer all of our questions. I would also like to say thanks to Emir for helping us get the payments that we could afford. We appreciate all they did for us. will definitely recommend them to others. Thank you for such an easy way to purchase a great car.
I came in look at a car I saw online and that was the only one I test drove. Everyone I talked to was great to deal with. I didn't have any issues with any of the staff. Chris was a great guy who got me in and out as fast as possible.
Chris B and Mike H helped my son get his 2018 Equinox. When he told me about the great deal he got, I could not pass it up! I went ahead and bought one too!
"Great car buying experience"
Chris Baxendale was terrific to work with and made our car buying experience and transaction smooth sailing. Chris worked with us to get the best price possible for a nearly new 2017 SUV with a great certified car warranty and couldn't be happier. Loving my new ride.....
"Thank you Chris!"
Chris was the nicest car salesman I've ever come across! My son bought a new chevy from Chris and told me what a nice guy he was and what a great deal he got on his Equinox. The following week I bought mine. Thank you again for working with us both. We are extremely happy customers!
Other Employees Tagged:
I do t remember his last name , but Mike got the deal done! He was amazing!
"Experience review "
Chris, the sales person was fair and accomodating, Jackie, the finance person was quick and thorough
. I do not remember the internet sales person. He was a young black man, very accommodating and very helpful. He came after me a few times asking if he could do anymore for me after he set up the entire transaction. very nice man.
"Purchased a car"
This is my first purchase at Phillips Chevrolet, I have purchased many cars but this dealership was the best. Chris made the purchase fast and easy. We got the car we wanted and the price. I would recommend this dealership and Chris to all my family & friends.
- Kevin M.
Great place to buy a car. Best experience. Salesman was wonderful. Willing to work with you on your trade. We will definitely be back to buy our next car.