"Delightful painless buying experience."
- brian farrell
The sales staff i dealt with were fair, experienced and very knowledgeable. They treated me with respect and were not overbearing. I would not hesitate with recommending them to a family member or friend.
"Overall just great service hands down"
Phillips Chevrolet is overall a great place to buy a car, the people are very friendly and nice. They also have excellent customer service you will feel right at home and leave with something great.
Phillips Chevrolet in Frankfort, was amazing. I was helped by Chris Baxendale who is a salesman here, and he was great to deal with. He was very helpful, and knowledgeable about the car I was looking for, and was willing to work with me to get it down into my price range. I would recommend working with Chris because he is not to pushy, and really wants the best for you. I also worked with Robert Noer in finance, and he is really good as well. He explains everything that they are doing, and makes it easy for you to understand it, if you aren't finance savvy like i am.
"Reasonable and modest service. "
I've received great customer service from Chris every time I visit the dealership to buy a car. When I request information about quality, safety, and comfort of a particular vehicle, he has the answers ready and replies with courtesy. And for that, I've bought vehicles more so here than any other dealership.
I’ve been shopping with Phillips Chevrolet for years and as always took care of me and hooked me up. Chris took his time with me and helped me out and for that I’m forever grateful. Thank you guys so much!
"GREAT PLACE TO VISIT."
THIS WAS MY THIRD VEHICLE I PURCHASED AT THIS PHILLIPS CHEVROLET DEALER SHIP. AND EVERY PURCHASE IS JUST AS SMOOTH AS THE LAST. I WOULDN'T SHOP FOR A CHEVY ANY WHERE ELSE! THERE GREAT TO WORK WITH.
Three years ago I leased a car from Phillips Chevy in Frankfurt. When my lease was up I decided to go back and see what they could offer me in another lease or possible purchasing a vehicle. After Chris explained to me my options in great detail I decide to purchase a 2018 Equinox and I could not be happier. The whole car buying experience was easy, educational, and I left feeling as if I was taken care of like family.
I was in desperate need of a new car after a recent accident and Chris made sure I drove off in the exact car I wanted! They really work as a team to make you feel like you're at home. I left the dealership feeling confident that I made the right decision choosing Phillips for the second time. The process was straight to the point and they all made my second car buying experience great. Chris made sure my new car was shiny clean before leaving, Sam made sure I was happy and Anthony was so friendly! I love Phillips and my new car! They will always be my go-to dealership!
"AwesIome buying experience "
Chris and the entire staff made me feel that they really wantd me to have a great buying experience. They exceeded my expectation.. They have made me a customer for life.
"Extremely happy with my experience!"
- Rick Sherman
I found this truck online and called in on a Saturday and asked them to hold it for me since it was about a 110 mile trip to get there. They were ready for me on Monday like we discussed and ready to help me out in anything that I needed. Chris meet with myself and a friend who drove me to the dealership and was very professional and really courteous. Chris went over everything in detail and in a very short time. He also took my new truck out and filled it up, no one has ever done that for me here in Rockford Il. Chris took us out to review the truck and answered all my questions and even took the time to show me many things I had no idea of, example like this truck did not have a gas cap. I would have been disappointed to had to call back thinking my cap was missing. Chris is very knowledgeable about the Chevrolet line and it shows in normal conversation, again not so much here in Rockford. If Phillips Chevrolet has the place full of members like Chris to provide the customer a true high integrity experience like I was given I cannot see why anyone would shop any place else. I will be telling friends and family.