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Chris Buster
Chris Buster at Shottenkirk Fort Madison

Chris Buster

Sales Manager

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

4.7
20 Reviews
4.7

20 Reviews

Write a Review

Dealership Experience

10 yrs, 3 mos

Industry Experience

11 yrs, 11 mos

Languages Spoken

English English

20 Reviews of Chris Buster

February 05, 2026

Dealership Rating
Employee Rating

This dealership goes above and beyond to make their customers happy.They spend the time that is needed and answers all questions More

by dmsarich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Harris

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Feb 05, 2026

Shottenkirk Fort Madison responded

Thank you for sharing how our team spent the time to answer all your questions and make your Buick Encore GX purchase seamless. We’re delighted to know we could go above and beyond for you and look forward to assisting you again.

November 28, 2025

Dealership Rating
Employee Rating

Great people to deal with. Liked how truck had great pictures on website. Wasn’t any pressure from finance guy. Liked that More

by shawnhuling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner Hocker, Charles Rankin

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Nov 28, 2025

Shottenkirk Fort Madison responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Fort Madison! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 02, 2025

Dealership Rating
Employee Rating

My car and I were treated with respect by knowledgeable employees. Every task was completed in a professional fashion. More

by Santa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Thompson, Brad Richardsen

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Oct 02, 2025

Shottenkirk Fort Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Fort Madison to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 20, 2024

Dealership Rating
Employee Rating

They advertised a vehicle that wasn’t even ready to show. They should let there customer know that before they put the miles in to look. Took me three trips More

by CHADENZEROTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cathy Sanders, Kevin Lopez

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Oct 21, 2024

Shottenkirk Fort Madison responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 319-205-0808 and ask for one of our managers.

October 02, 2024

Dealership Rating
Employee Rating

Everything about the experience was positive other than 3 things. 1) Mileage on paperwork said 30, when really it was over 3000 miles 2) Wait time to sign paperwork. They knew I was coming in at 6pm, but More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Sanders

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Oct 04, 2024

Shottenkirk Fort Madison responded

JB, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Fort Madison

August 27, 2024

Dealership Rating
Employee Rating

The only issue we had was we scheduled a test drive and got there but the vehicle had already sold. We are happy with the alternate we chose though. More

by PERLEEAICHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Wilson

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Aug 28, 2024

Shottenkirk Fort Madison responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 04, 2024

Dealership Rating
Employee Rating

Fast,thorough, friendly andconsiistant. They take care of you!! Gives options and advise!! I'll be back! More

by RVWILSON29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Jamie Mason, Ron Allen, Randy Thompson, Cathy Sanders , Brittney McConnell, Kris Pauly, Tom Washburn, Mike Wilson

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Aug 13, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

July 29, 2024

Dealership Rating
Employee Rating

Randy Thompson was great to work with. We found the truck we wanted online and made an appointment with Randy. We drove 1.5hr to get there, and Randy had the truck ready for us when we arr More

by ERIC PICKETT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Randy Thompson

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Jul 30, 2024

Shottenkirk Fort Madison responded

ERIC, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

April 06, 2024

Dealership Rating
Employee Rating

They do all our service work and I don’t have any complaints of the service I have received More

by CARTROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Ron Allen, Cathy Sanders, Brad Richardsen , Brittney McConnell, Dustin Overberg, Tom Washburn

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Apr 08, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

March 07, 2024

Dealership Rating
Employee Rating

I always have great service with Shottenkirk’s service department. Kirk and Danielle always take care of our vehicles More

by CARTROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Jamie Mason, Ron Allen, Brad Richardsen , Brittney McConnell, Dustin Overberg, Tom Washburn

Report | Print
Mar 08, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

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