Chris Clem
Chris Clem at Autohaus BMW

Chris Clem | Page 35

Service Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
658 Reviews

Chris' game plan of working smarter, not harder plus maintaining a positive attitude has worked as evidenced by the fact that only four years ago he was hired by Autohaus as a porter and is now a client service advisor. It helps that he grew up around BMWs turning him into a certified "car guy". He enjoys watching motosport racing (ALMS, Formula One). Chris also likes to watch the Cardinals, NISA and NCAA basketball as well as PGA Tour Golf. He also plays golf.

4.8

658 Reviews

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658 Reviews of Chris Clem

September 03, 2020

Dealership Rating
Employee Rating

Everyone is so helpful at Autohaus BMW. Linda helped me immensely. The porters and mechanics are kind. I’ve never felt pressured to do extra work. I really appreciate having a loaner car. More

by Mark B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Schaefer

Sep 04, 2020

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true asset to our team! Thank you for choosing Autohaus, we look forward to seeing you again!

September 01, 2020

Dealership Rating
Employee Rating

I returned to Autohaus for my second BMW X3 and was assisted by the same team — great to work with people you know and who know you. More

by davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson, Renard LaSane

Sep 02, 2020

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

August 29, 2020

Dealership Rating
Employee Rating

Concierge of dealers! Felt very valued as a customer. Really appreciate the convenience of being provided a loaner comparable to the vehicle you own. Service process is almost seamless. More

by Ann S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Patti Kupfer

Sep 02, 2020

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

August 28, 2020

Dealership Rating
Employee Rating

The dealership performed the maintenance on my vehicle very quickly while I waited. The work was performed very well and my car was returned cleaned and washed. The waiting area is first class so the wai More

by Mark F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

August 26, 2020

Dealership Rating
Employee Rating

Great service as always. I was greeted as soon as I arrived and I was in and out in an hour. Mike Crader and Linda Shaeffer and the rest of the service team are always great to see. More

by BLACKE39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Crader, Ethan Krysiak, Linda Schaefer

Sep 02, 2020

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Mike and Linda are great assets to our team. Thank you for choosing Autohaus!

August 11, 2020

Dealership Rating
Employee Rating

Autohaus is the best! So easy to work with, quality service, straightforward and competitor on pricing. I won’t take my BMW anywhere else for service. More

by Julie V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2020

Autohaus BMW responded

Thank you for the positive review! We are so grateful to have you apart of the Autohaus family. We look forward to seeing you again!

August 10, 2020

Dealership Rating
Employee Rating

Chris was so awesome to work with. My schedule is difficult and he was with me every step of the way and kept me informed. Super professional and friendly. More

by gahayek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2020

Autohaus BMW responded

Thank you for your 5-star rating! We are so grateful to have Chris apart of our team as he is very prompt and professional. We are so happy that you had a great experience with us!

August 07, 2020

Dealership Rating
Employee Rating

Great salespeople and great all around service I would definitely use them in the future to service and or purchase a new BMW. Great place fast service... More

by fritzbush76
Recommend Dealer
Yes
Aug 10, 2020

Autohaus BMW responded

Thank you for your 5-star rating and thank you for choosing Autohaus BMW! We are so happy that you had a positive experience with us. Welcome to the Autohaus family!

August 06, 2020

Dealership Rating
Employee Rating

I brought my 2017 BMW X5 in for an oil change and vehicle check. Chris was awesome! He let us know that the service would take an hour and a half. He offered us a loaner if we did not want to wait. We decide More

by vwsharlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2020

Autohaus BMW responded

Thank you for your 5-star rating! We pride ourselves on maintaining a clean and comfortable waiting area. Chris is very professional and friendly, we are so glad that you had a great service visit!

August 01, 2020

Dealership Rating
Employee Rating

Chris and Matt were awesome. They were courteous and attentive. We will be back soon to continue working with you guys. I’ll also recommend them to friends. More

by lhaymore
Recommend Dealer
Yes

Other Employees Tagged: Matt Viero

Aug 10, 2020

Autohaus BMW responded

Thank you for your 5-star rating and future referrals! We are ecstatic to hear that you are pleased with Chris and Matt as they are great assets to the Autohaus family. We look forward to seeing you at your next visit with us!

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