Chris Buie
Chris Buie at Autohaus BMW

Chris Buie

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
404 Reviews

Dealership Experience

21 yrs, 2 mos

Industry Experience

21 yrs, 2 mos

4.9

404 Reviews

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404 Reviews of Chris Buie

November 10, 2026

Dealership Rating
Employee Rating

We have been pleased with the overall customer service at Autohaus BMW. They are great to work with! More

by tarawells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Nov 11, 2026

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate your feedback and look forward to working with you in the future.

November 10, 2026

Dealership Rating
Employee Rating

Worst communication I’ve ever had from a dealership. They got backed up, which can happen, but nobody would respond and give an update. I brought in the car on a Tuesday for a routine service, alignment More

by JimK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cassie Rackhaus

November 07, 2026

Dealership Rating
Employee Rating

Autohaus quickly diagnosed my issue, sent a video inspection report confirming their diagnosis and made the necessary repairs. My service advisor Melanie B was exceptional and made sure I had a great More

by Jon W
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melanie Burkemper , Andre Knarr

Nov 09, 2026

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, Melanie and the crew are committed to making all of customers happy. If there's anything else we can help you with please don't hesitate to let us know.

November 03, 2026

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Employee Rating

Very happy with my service rep. But when car was delivered the radio antenna had not been reinstalled. Also I had to return to the dealership because the “Needs Service” notificatio More

by pesumaher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2026

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

November 02, 2026

Dealership Rating
Employee Rating

$530 for an oil change and brake fluid is insane! !! $330’just in labor!!! That is robbery! More

by mimitward2
Service Price Transparency
Workmanship
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Recommend Dealer
No

October 28, 2026

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Everything about Autohaus is great. Everyone is very personable, thoughtful and kind. Your automobile is handled with ‘kid gloves’ by everyone. Their service is excellent and never i More

by BaxTax
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Oct 28, 2026

Autohaus BMW responded

Thanks for the 5 - star -review! We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

October 23, 2026

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They have the best great Service showroom and employees I like the Royal showroom and the the service department and that sells department for the merchandise for the customers fast and easy oil change and More

by YMCMB58
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Recommend Dealer
Yes
Oct 23, 2026

Autohaus BMW responded

Thanks for the 5 - star review! It's customers like you who make our work so rewarding. We can't wait to welcome you back for another wonderful experience. If there's anything else we can do to make your visits even more special, please don't hesitate to let us know.

October 16, 2026

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Employee Rating

The service advisor was very nice and professional. I was taken on time. The car was ready and everything was done in a timely manner. Much better experience than at Plaza BMW. I only went to Plaza be More

by afried2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 16, 2026

Autohaus BMW responded

Thanks for the 5 - star review! Our goal is 100% and it's wonderful to hear that Chris Buie achieved that goal with you. He's is dedicated to providing everyone who visits the service department only the best there is to offer. Please come to back to visit anytime!

October 07, 2026

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Employee Rating

We’ve been customers of Autohaus for 20 years. Their sales team has been consistently knowledgeable and easy to do business with. But what keeps us coming back is their service team (including the More

by Curt
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2026

Autohaus BMW responded

Dear Curt, Wow! Thank you so much for the feedback and being a loyal customer! We appreciate your business and hope to see you again in the future.

September 29, 2026

Dealership Rating
Employee Rating

Autohaus never disappoints. From ordering my car, to the sale, to service all customer service is exceptional. The staff is always friendly and wonderful. My service advisor Ch More

by ctmurphy82
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 29, 2026

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed Chris Buie in service.. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

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