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Chris Clem
658 Reviews
Chris' game plan of working smarter, not harder plus maintaining a positive attitude has worked as evidenced by the fact that only four years ago he was hired by Autohaus as a porter and is now a client service advisor. It helps that he grew up around BMWs turning him into a certified "car guy". He enjoys watching motosport racing (ALMS, Formula One). Chris also likes to watch the Cardinals, NISA and NCAA basketball as well as PGA Tour Golf. He also plays golf.
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658 Reviews of Chris Clem
January 09, 2018
Chris Clem is a savior! As I was in St. Louis for an academy conference, my car engine began to overheat and smoke on Sunday morning. I had to get my vehicle towed to AutoHau As I was in St. Louis for an academy conference, my car engine began to overheat and smoke on Sunday morning. I had to get my vehicle towed to AutoHaus BMW at 7am, with no prior appointment due to the fact that they were closed on sunday. Chris Clem, a service advisor, understood that I was stuck there until my car was fixed and he went out of his way to get parts from around town to his dealership to ensure I would be able to make it home by that night. Chris Clem was beyond friendly and made my experience stress free and very easy! I would go as far to call him a friend of mine because of how great of a guy he was and how helpful he was in such a short amount of time. He squeezed me in, on a monday, and made sure that everything would be good to go by the time I got back on the road. I work for a BMW dealership back at home and we do not have employees like Chris, AutoHaus BMW is beyond lucky to have him working there!! Thank you AutoHaus BMW and Chris Clem, you got me back home! More
by jsferstl
January 06, 2018
Awesome Service Representative! Chris Clem is awesome. Whenever I have questions or concerns, he is there to assist me and it makes me feel valued. He schedules appointments readily, Chris Clem is awesome. Whenever I have questions or concerns, he is there to assist me and it makes me feel valued. He schedules appointments readily, and I am always pleased with the results that I receive from Chris and the service department. Thanks, it's good to know you have a service department that is for the customer. I am ready to purchase my next BMW. More
by Brenda
December 31, 2017
Best of the Best I have been driving BMW's since 1998. At times I have owned as many as three. All have been bought at Autohaus BMW and many have been bought from Joe I have been driving BMW's since 1998. At times I have owned as many as three. All have been bought at Autohaus BMW and many have been bought from Joe Bauer. I know most of the personnel there by name (and they know me) and I have never had anything but the absolute best service and attention from anyone.I can't recommend them any more highly. Top to bottom they are the best. I'll never go anywhere else and I will never drive anything but BMW. More
by Long time customer
Other Employees Tagged: Chris Buie , Joe Bauer, Alicia Botsch, Mike Crader, Kevin Dwyer, Greg Issitt, Renard LaSane, Rick Riccio, Victor Richards, Linda Schaefer
December 20, 2017
Chris always goes above and beyond for service I bought my BMW in 2014 and have always taken it to Autohaus for service. They're always fast and efficient. I typically work with Chris C. in service I bought my BMW in 2014 and have always taken it to Autohaus for service. They're always fast and efficient. I typically work with Chris C. in service, and he makes it a great experience every time. I am very particular about my car, and Chris gets it. One time he even personally went to my car after it was serviced and did extra cleaning on my seat to make sure it was done right. He's smart and understands what's going on with my car every time. He's also very responsive, and returns my car to me when promised, whether I wait, or get a loaner vehicle. I would absolutely recommend getting your BMW serviced at this location, and if possible, work with Chris C. More
by Jade K.
December 09, 2017
Service at Autohaus outstanding Autohaus has serviced all my BMW's for many years and have always been first class employees and for all areas very detailed and complete. Autohaus has serviced all my BMW's for many years and have always been first class employees and for all areas very detailed and complete. More
by Larry Weigel
November 16, 2017
Airbag recall Chris worked with me to promptly get the airbag recall taken care of. He ordered the parts ahead of time and quickly got me on the schedule when the Chris worked with me to promptly get the airbag recall taken care of. He ordered the parts ahead of time and quickly got me on the schedule when the parts arrived. I was in and out of the service department within an hour. Always great and expedient service with Chris at Autohaus! More
by DWarner
November 16, 2017
Most incredible service! If you want the most incredible service experience you need to see Ethan Krysiak and Chris Clem! Very knowledge and excellent customer service! Never If you want the most incredible service experience you need to see Ethan Krysiak and Chris Clem! Very knowledge and excellent customer service! Never been treated so well by any other dealership ever! These gentlemen do everything they can for the customer. Professional and wonderful experience! More
by bluesfan28
Other Employees Tagged: Ethan Krysiak
October 26, 2017
Terrible Service The worst service I've ever had at any dealership, I will never buy another BMW because of how terrible they handle situations. I paid over $13,000 fo The worst service I've ever had at any dealership, I will never buy another BMW because of how terrible they handle situations. I paid over $13,000 for Dinan upgrades to my 2013 M6 and have had nothing but problems with the car since. They have had it for almost 3 months now and they still can't figure out why the Dinan upgrades aren't producing the promised results. The communication between Autohaus, Dinan and myself is something you would expect from a driveway mechanic and the ability to actually fix the car which only has 4500 miles on it is sub par by any standards. More
by Bserkes328
October 21, 2017
Outstanding Customer Service I recently purchased my 5th BMW from this dealership. The customer service is always 5-star--from sales (Bob Dedert), to Finance (Rick Riccio), to S I recently purchased my 5th BMW from this dealership. The customer service is always 5-star--from sales (Bob Dedert), to Finance (Rick Riccio), to Service (Chris Clem) to BMW Genius (Chris Buie). Each of these three men assisted me w/ my recent purchase and I wanted to acknowledge their outstanding customer service! I truly appreciate it. Their knowledge, patience, sense of humor & strong interpersonal skills are greatly appreciated! More
by cvanco
Other Employees Tagged: Bob Dedert, Chris Buie , Rick Riccio
October 07, 2017
Excellent Service Visit w/Chris Clem My 2015 M3 needed service and Autohaus provided another great service experience. Chris Clem is an excellent service advisor. He's attentive, very k My 2015 M3 needed service and Autohaus provided another great service experience. Chris Clem is an excellent service advisor. He's attentive, very knowledgeable, and always courteous. He always follows up and makes everything hassle-free. Two other BMW dealerships are much closer to my home and work but I always choose Autohaus. More
by vinceko75
