Chris Clem | Page 50

Chris is great! Check engine light came on and Chris got me in the next morning. He explained the problem and got me a loaner right away. All was fixed professionally Check engine light came on and Chris got me in the next morning. He explained the problem and got me a loaner right away. All was fixed professionally and he followed up with a nice phone call. I really appreciate the quality and attention to detail. More

Report | Print

Excellene Brought the car in for routine service and summer tires, they found an issue with tires and needed to keep the car. Chris kept me informed every day, Brought the car in for routine service and summer tires, they found an issue with tires and needed to keep the car. Chris kept me informed every day, I had to leave town and Chris worked with me on returning the loaner and getting my car picked up. I appreciate the care and thoroughness of the technicians to make sure the car is right and Chris working with me. I don't know why anyone would go anywhere else More

Report | Print

Awesome service! Customer of Autohaus BMW for a few decades. Always a great experience when taking vehicles in for service or shopping for a new one. Last few years Customer of Autohaus BMW for a few decades. Always a great experience when taking vehicles in for service or shopping for a new one. Last few years working with service advisor, Chris Clem. Very knowledgeable and friendly. Has a great knack for addressing service needs and getting the job done very efficiently. More

Report | Print

Great Service Chris squeezed me in between two meetings I had in Clayton. I was under a compressed time frame, but he made everything work out. Autohaus worked aro Chris squeezed me in between two meetings I had in Clayton. I was under a compressed time frame, but he made everything work out. Autohaus worked around my schedule- not theirs - which is important to me. I highly recommend working with Chris at Autohaus! More

Report | Print

Always The Best Service I’ve had Chris as my service advisor for nearly three years now and he has been so helpful. My latest visit was an emergency thanks to a popped tire, I’ve had Chris as my service advisor for nearly three years now and he has been so helpful. My latest visit was an emergency thanks to a popped tire, and he was able to get me into a loaner within 30 minutes. He also got two new tires on my car and back to me in less than 24 hours which is incredible. Thanks again Chris for everything you do! More

Report | Print

As alaways I have been out of town for awhile and had a limited week to get many things done which include the servicing of my BMW, Chris made sure that their sc I have been out of town for awhile and had a limited week to get many things done which include the servicing of my BMW, Chris made sure that their schedule could accommodate mine and IT DID! As always easy in and easy out while ensuring all everything that needed to be done was done and what could wait until next month could wait. Thanks, Chris for making the customer experience matter. And thank you to the technicians who perform high-quality work and make the driving experience the best it can be. More

Report | Print

Chris Clem rocks! 2 cars, 2 repairs, within 2 weeks. Ouch! Chris got me in and out quickly. He is very knowledgeable and usually knows what the issue is, even before 2 cars, 2 repairs, within 2 weeks. Ouch! Chris got me in and out quickly. He is very knowledgeable and usually knows what the issue is, even before the Tech looks at the car. I've had Chris as my Service Adviser for many years and he has been consistently great to deal with! More

Report | Print

BMWX3 Service Maintenance Chris Clem is our service rep and he does an outstanding job. He helped us to determine what service we needed and coordinated the process. The servic Chris Clem is our service rep and he does an outstanding job. He helped us to determine what service we needed and coordinated the process. The service was completed in a reasonable amount of time and we were free to go with a well maintained and clean car. More

Report | Print

Great Customer Service I have been very impressed with the customer service. Everyone from the receptionist to the technician to the sales person were all great. I went in y I have been very impressed with the customer service. Everyone from the receptionist to the technician to the sales person were all great. I went in yesterday for a re-call on my car. The staff was expedient, helpful and especially the Customer Service representative, Linda Schaefer, who processed my visit. She was very joyful, attentive to details and made me feel at home and cared for. That doesn't happen every day! I want to add that I was quite impressed that my sales rep. whom I had not seen since I bought the car, knew I was coming and stopped by specifically to see if I was still happy with my car. That was pretty good, I thought!! It was especially nice, as my car is definitely not the most expensive car in the BMW line. I felt valued! More

Report | Print

Excellent Service Representative! Chris Clem is an excellent service representative. I live 45 minutes from Autohaus; however, I would not think twice about taking my car anywhere else Chris Clem is an excellent service representative. I live 45 minutes from Autohaus; however, I would not think twice about taking my car anywhere else. Chris and the service department are great. My recent issue was assessed and resolved in a short period of time. Chris is always courteous and knowledgeable, values that mean a lot to me. More

Report | Print