Chris Curtis
Chris Curtis at Germain Toyota of Columbus

Chris Curtis

Assistant Service Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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4.8
161 Reviews

My name is Chris Curtis, Assistant Service Manager for Germain Toyota of Columbus. Joining the Germain team in May 2018 I have a vast background working in the automotive industry since 1993. I strive every day to provide the best value in service with a smile and a handshake. Born and raised in Granville, OH I enjoyed being from a small town. I’m a graduate of Granville HS and participated in numerous manufacturer training seminars. My wife Jennifer and I have 5 children, Chase, Gwen, Alex, Abby, and Keegan. I enjoy spending my free time with family and friends, preferably at a beach. My favorite vacation escape happens to be South Florida. If I were to be a superhero I would have to be Ironman, he has cool toys and gadgets. When relaxing especially at the beach I enjoy kicking back and listening to my favorite tune One by U2. My favorite Toyota is the Camry, it’s sporty yet functional.

Dealership Experience

7 yrs, 5 mos

Industry Experience

32 yrs, 1 mo

Languages Spoken

English English

4.8

161 Reviews

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161 Reviews of Chris Curtis

September 17, 2025

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Employee Rating

Been going here for years and this past visit was great. Madison Rosenberger took great care of me. The cost was much less than anticipated, and she took great care of me. Will continue to go here. More

by Owen.elger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Madison Rosenberger

Sep 17, 2025

Germain Toyota of Columbus responded

Owen, thanks for stopping by to share your 5-star review of Madison! We're glad she addressed your vehicle's appointment with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure. Best Regards, Marcello Frustaci General Manager

September 15, 2025

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The only reason I didnt give a 5 as I dont really care for having to stay in my car waiting on a service rep to come meet me. The young men tell me to sit and wait and then it was 10 to 15 mins before any More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Germain Toyota of Columbus responded

Sue, thank you for letting us know how your service visit went. We appreciate your insight on how this visit could have earned a better rating, and we're glad the rest of your appointment was handled to your satisfaction. Thank you for choosing Germain Toyota for your automotive needs. Best Regards, Marcello Frustaci General Manager

July 30, 2025

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Good job. I was in and out fast. Had to wait an hour and a half. Thank you. Scott Guinn serviced me More

by gilbertsackett8
Service Price Transparency
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Recommend Dealer
Yes
Jul 31, 2025

Germain Toyota of Columbus responded

Gilbert, we're happy Scott handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Germain Toyota for all your automotive needs. Best Regards, Marcello Frustaci General Manager

July 11, 2025

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We have 35+ years experience with Germain Toyota. Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reass More

by hun2n
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Madison Rosenberger

Jul 15, 2025

Germain Toyota of Columbus responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Madison and our amazing team. Please don't hesitate to get in touch when we can assist you again. Best Regards, Marcello Frustaci General Manager

July 10, 2025

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I believe our service was completed in a timely way, with Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Milit More

by maysroger46
Recommend Dealer
Yes

Other Employees Tagged: Autumn (did not get last name).

Jul 15, 2025

Germain Toyota of Columbus responded

Thank you for reporting on the exceptional work Chris and Autumn did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Germain Toyota for the highest quality service. Best Regards, Marcello Frustaci General Manager

July 07, 2025

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I was very pleased with the service to my vehicle and with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the sched More

by Mary Ann Rees
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian in body shop and Sean in body shop

Jul 08, 2025

Germain Toyota of Columbus responded

Thanks so much, Mary Ann! We're delighted the value of the support and expertise provided by Brian and Shaun exceeded your expectations. We appreciate your business, and wish you the safest of travels until we meet again. Best Regards, Marcello Frustaci General Manager

June 25, 2025

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I scheduled my first Toyota maintenance appointment with Germain Toyota Service . I’m so happy that I chose Germain. Chris Curtis was very friendly, communicated regularly with me about the status, and to More

by Debbie
Service Price Transparency
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Recommend Dealer
Yes
Jun 26, 2025

Germain Toyota of Columbus responded

Hi, Debbie! We really appreciate knowing how pleased you were with the attentive service Chris provided for you on your first visit with us. We graciously look forward to serving you at your next appointment. Best Regards, Marcello Frustaci General Manager

June 12, 2025

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Christopher Curtis was very courteous and helpful. He was awesome and showed lots of patience as I asked questions about my car. He was helpful in solving and correcting issues with my car. More

by lchildsrn
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2025

Germain Toyota of Columbus responded

We're so pleased you enjoyed an organized and accommodating service visit with us! Thanks for letting us know how satisfied you were with Chris's assistance. We'll see you at your next appointment! Best Regards, Marcello Frustaci General Manager

June 11, 2025

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I was servicing my brand new Toyota Corolla Cross at this dealership recently. The service was quick and outstanding. I would like to appreciate service manager Christopher Curtis for his loyalty and dedicat More

by Jeff
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 12, 2025

Germain Toyota of Columbus responded

Jeff, thanks for taking the time to review your service experience! We're happy Chris handled your visit with great care. We hope you'll continue to choose Germain Toyota for all your automotive needs! Best Regards, Marcello Frustaci General Manager

June 07, 2025

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Christoper Curtis was excellent, he really listened to my concern. This was my 2nd time bringing my truck … the first experience was terrible and i didn’t want to comeback because the first service writer di More

by saintcrossM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Germain Toyota of Columbus responded

Thank you for not only giving us a second chance, but also for giving us the opportunity to learn from your previous experience. We appreciate your business and feedback and are happy to know that Chris ensured your complete satisfaction. We are fortunate to have him on our team taking great care of our valued customers. We look forward to emulating your recent visit going forward. Best Regards, Marcello Frustaci General Manager

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