Chris Curtis
Chris Curtis at Germain Toyota of Columbus

Chris Curtis | Page 7

Assistant Service Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

Contact Me
4.9
164 Reviews

My name is Chris Curtis, Assistant Service Manager for Germain Toyota of Columbus. Joining the Germain team in May 2018 I have a vast background working in the automotive industry since 1993. I strive every day to provide the best value in service with a smile and a handshake. Born and raised in Granville, OH I enjoyed being from a small town. I’m a graduate of Granville HS and participated in numerous manufacturer training seminars. My wife Jennifer and I have 5 children, Chase, Gwen, Alex, Abby, and Keegan. I enjoy spending my free time with family and friends, preferably at a beach. My favorite vacation escape happens to be South Florida. If I were to be a superhero I would have to be Ironman, he has cool toys and gadgets. When relaxing especially at the beach I enjoy kicking back and listening to my favorite tune One by U2. My favorite Toyota is the Camry, it’s sporty yet functional.

Dealership Experience

8 yrs, 3 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

4.9

164 Reviews

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164 Reviews of Chris Curtis

October 28, 2020

Dealership Rating
Employee Rating

Fast and friendly service! They are always ready to help keep your vehicle maintained! We’ve been customers for over 6 years and just bought another RAV4! More

by PaulNedeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2020

Germain Toyota of Columbus responded

Congratulations on your new Rav4. We thank you for your continued business and kind words. Best Regards, Rich Newsome General Manager

October 28, 2020

Dealership Rating
Employee Rating

Would not give me paperwork for some odd reason hiding something didn’t wash my car no automatic alignment estimate that they used to have just not what I expected More

by WHATSAYYEW
Recommend Dealer
No

Other Employees Tagged: Aaron Goodman

Oct 29, 2020

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your service needs. We sincerely apologize that you did not receive the paperwork regarding your inspection and performed services. Please contact our Service Manager Billy Blanton at bblanton@germainmotorco.com and he will be happy to email you a copy. Billy can also be reached at 614-383-5215. Best Regards, Rich Newsome General Manager

Nov 01, 2020

WHATSAYYEW responded

You don’t give people subpar service that filed bankruptcy do you? I left a vm for her with my name, telephone number, and email address and I never heard back. I would like the paperwork for my records. Thank you.

October 26, 2020

Dealership Rating
Employee Rating

Wonderful customer service. The wait was great. The waiting area was clean and they honored a coupon for me with no hesitation. Wonderful service. I will be back! More

by carlitaann1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Blanton, Marie Hilt

Oct 27, 2020

Germain Toyota of Columbus responded

We truly value your business and look forward to working with you again. Best Regards, Rich Newsome General Manager

October 22, 2020

Dealership Rating
Employee Rating

We always have a good experience here. We bring all 3 cars here to get serviced even though 2 weren’t purchased here and one is not a Toyota. Everyone is always very friendly. Prices are the same as an More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Goodman, Brandon Hood

Oct 23, 2020

Germain Toyota of Columbus responded

Thank you for your continued business and kind words. Providing a quality a price competitive experience is our goal here at Germain. Best Regards, Rich Newsome General Manager

October 19, 2020

Dealership Rating
Employee Rating

I came in for a recall repair on my Corolla. I have been to this service center before and although their work is good, they try to nickel & dime you into other minor repairs. In addition, they asked for my More

by pamelalossie
Recommend Dealer
No
Nov 09, 2020

Germain Toyota of Columbus responded

We are sorry to know you feel this way about our dealership. Here at Germain Toyota, we work hard to provide our guests with a quality experience. During your service visit our goal is to ensure your vehicle is running at Toyota optimal standards and will make recommendations based on our findings. We would be remiss in our dedication to our guests if we did not report our findings and recommendations and give you the opportunity to make an informed decision regarding your vehicle. Our Director of Customer Experience David Taynor is always available to you to address any concerns. Please feel free to reach out to David at dtaynor@germainmtoroco.com. Best Regards, Rich Newsome General Manager

October 14, 2020

Dealership Rating
Employee Rating

They take care about customers and very helpful and wanderer full jobs and everything what ever we asked about they give answers and good service of my car More

by Narayan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson , Billy Blanton, Crystal Brown, Aaron Goodman, Marie Hilt, Brandon Hood, Maria Johnston, Janet Kauer, Joe Mathias

Oct 15, 2020

Germain Toyota of Columbus responded

Thank you for taking the time to let us know that our service team continually takes excellent care of you. Best Regards, Rich Newsome General Manager

October 06, 2020

Dealership Rating
Employee Rating

I recently switched my home dealership and was pleasantly surprised with the service, the quality and the price. I look forward to future.dealings with Germaine. More

by RJBULGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Blanton

Oct 07, 2020

Germain Toyota of Columbus responded

We welcome to you Germain and look forward to building a long and lasting relationship. Best Regards, Rich Newsome General Manager

October 05, 2020

Dealership Rating
Employee Rating

Show up for my oil change with several additional recommended services. I initially agreed to do the extra then immediately called back and said I did not want to do them. The dealership wanna head a More

by J.GRUBE
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Oct 22, 2020

Germain Toyota of Columbus responded

We are sorry to learn that you were not completely satisfied with your visit to our dealership. We thought we met your expectations when we offered a discount at the time you picked up your vehicle. If you have future concerns please feel free to reach out to our Director of Customer Experience David Taynor at dtaynor@germainmotorco.com. Best Regards, Rich Newsome General Manager

Oct 22, 2020

J.GRUBE responded

Mr. Newsome, I expressed my concerns at the time of pickup and was only offered a10% discount that was a published coupon anyone could have used. Not having any other options, I paid and picked up my car. I also made it clear I was not satisfied and received no further response from Germain. When I received the notice from dealrater, I completed the survey with factual information about my experience. I’m not sure how I would have know to call Mr. Taynor at the time, but I am open to a better resolution if you would like to have him contact me.

September 21, 2020

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Employee Rating

This dealership has always taken care of me promptly and efficiently. Their ability to diagnose and repair anything that I bring to them is unsurpassed. I would recommend them to anyone. More

by Mark W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2020

Germain Toyota of Columbus responded

Mark, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Toyota with only the best there is to offer. Best Regards, Rich Newsome General Manager

September 12, 2020

Dealership Rating
Employee Rating

3 hours for an oil chang! It sat for 25 minutes before I asked about an eta and the papers had already been printed withthe time on it that'show I know it was 25 additional. I would have appreciated if me a More

by Gozer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Hilt

Sep 15, 2020

Germain Toyota of Columbus responded

We truly value your continued business and sincerely apologize for the longer than normal wait time. Our team looks forward to the opportunity to improve upon your next visit and provide you with the quality service you deserve as a valued Germain customer. Best Regards, Rich Newsome General Manager

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