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Chris Curtis
Chris Curtis | Page 8
Assistant Service Manager
Germain Toyota of Columbus
5711 Scarborough Blvd
Columbus, OH 43232
164 Reviews
My name is Chris Curtis, Assistant Service Manager for Germain Toyota of Columbus. Joining the Germain team in May 2018 I have a vast background working in the automotive industry since 1993. I strive every day to provide the best value in service with a smile and a handshake. Born and raised in Granville, OH I enjoyed being from a small town. I’m a graduate of Granville HS and participated in numerous manufacturer training seminars. My wife Jennifer and I have 5 children, Chase, Gwen, Alex, Abby, and Keegan. I enjoy spending my free time with family and friends, preferably at a beach. My favorite vacation escape happens to be South Florida. If I were to be a superhero I would have to be Ironman, he has cool toys and gadgets. When relaxing especially at the beach I enjoy kicking back and listening to my favorite tune One by U2. My favorite Toyota is the Camry, it’s sporty yet functional.
Read moreDealership Experience
8 yrs, 3 mos
Industry Experience
32 yrs, 11 mos
Languages Spoken
English
164 Reviews
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164 Reviews of Chris Curtis
September 09, 2020
My appointment for my oil change was at 1215 pm which is when I arrived. The man that assisted me told me that it would be an hour and a half wait which seemed excessive since I had an appointment. At 1:51p when I arrived. The man that assisted me told me that it would be an hour and a half wait which seemed excessive since I had an appointment. At 1:51pm I go out and ask the person closest if he could give me an update on my car. The man that initially helped me yelled down "I told her it would be an hour and a half", so clearly he heard me and could have addressed me. I replied that it had been over an hour and a half and he says "actually it's been an hour and twenty-three minutes". So I'm left waiting. At 2:14pm he comes in to tell me that they don't have the filter needed to do the oil change because "this is a Nissan dealership so we just don't keep those things on hand like that". He then asked did I want to wait even longer than the 2 hours I had been waiting. I didn't have time to wait. There was no offer to reschedule me, there was no apology for wasting 2 hours of my day. On top of that, I had to come back. This is not the first time I've experienced horrible customer service by this same man and I really wish I had never purchased the maintenance package so that I would never have to come back here. More
by mzvogue
Verified Customer
September 03, 2020
Didn’t have appt but promptly taken care of. Advisor Craig (or Greg; Chris) got my car to back. Came to give me summary of problem and options to fix. Craig (or Greg; Chris) got my car to back. Came to give me summary of problem and options to fix. More
by KISARN1
Other Employees Tagged: Greg Coby
September 01, 2020
Safety conscious and courteous. Very satisfied. Chris was friendly, knowledgeable and really showed he knew his stuff. Waiting room was spacious- plenty of room for social distancing and it was clean. was friendly, knowledgeable and really showed he knew his stuff. Waiting room was spacious- plenty of room for social distancing and it was clean. More
by BOB COM
August 21, 2020
Super friendly service as always. The service waiting area is spacious. Good for social distancing. Everything looked clean. Will continue to bring my car into Germain. area is spacious. Good for social distancing. Everything looked clean. Will continue to bring my car into Germain. More
by Mmb
August 20, 2020
I missed my appointment and they were able to quickly work me in the next day. Got me in and out within two hours and let me know of potential problems I would be facing down the road so I could prepare work me in the next day. Got me in and out within two hours and let me know of potential problems I would be facing down the road so I could prepare for it. Thanks! More
by JOHN_BOWLUS
August 07, 2020
Chris was very nice upon my arrival, even had a question after I left he promptly called me back explained my question and all was good. Receptionist who checked me out was a different story she was rude a after I left he promptly called me back explained my question and all was good. Receptionist who checked me out was a different story she was rude and was not helpful. That’s why I had to call Chris for clarification. More
by Kimy
July 23, 2020
For over two years I have been bringing my Toyota Highlander to Germain on Scarborough I am always happy with the work they do and they treat me like a king.will continue my visits. Highlander to Germain on Scarborough I am always happy with the work they do and they treat me like a king.will continue my visits. More
by DANNDITTER
Other Employees Tagged: Billy Blanton
July 23, 2020
Great service I brought my car in for its 1-year service. They did a great job, and Chris Curtis answered some of my questions as well. I'm completely satisfied. I brought my car in for its 1-year service. They did a great job, and Chris Curtis answered some of my questions as well. I'm completely satisfied. More
by flashight
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