Chris Czaja | Page 20

Excellent Sales service I'm from out of town, but I found a used WRX for sale on Autotrader.com at Grand Subaru that I was going to make the trip to look at, so I put a $500 I'm from out of town, but I found a used WRX for sale on Autotrader.com at Grand Subaru that I was going to make the trip to look at, so I put a $500 hold on the vehicle with Chris C. until I was able to make it out there. Chris was extremely professional, patient, and helpful during the whole process (I ask a lot of questions). Ultimately though, a couple days later I decided to go another route and he refunded me the hold deposit immediately. I highly recommend them if you're looking for a new or used Subie! More

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Great dealership! I was referred to Grand Subaru and was referred to Chris Czaja by a subaru forum called Chi town Subaru's. Chris was very helpful and helped me order I was referred to Grand Subaru and was referred to Chris Czaja by a subaru forum called Chi town Subaru's. Chris was very helpful and helped me order a 2015 Wrx. It took exactly 2 months to get,like he said it would. It seemed like a long wait, but chris kept in contact with me the whole time with information,and updates. It helped the wait go by fast. Chris and the crew were very easy to work with,I've bought 6 new cars in the past and this was by far the best dealership experience I've had. I will be buying my next car from Chris at Grand Subaru in the future. I would recommend this dealer to anyone.. Thanks again to Grand Subaru, I'm loving my 2015 wrx! More

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Excellent place to buy a car ! I wanted to buy a Subaru Impreza 2.0i premium automatic. I specifically wanted a blue impreza and I was hoping to get it at a good price. I ended up g I wanted to buy a Subaru Impreza 2.0i premium automatic. I specifically wanted a blue impreza and I was hoping to get it at a good price. I ended up getting my car at Grand Subaru even though it is located about 250 miles from where I live ! I corresponded with Chris via email. He was fantastic, responded quickly every single time and provided me with all the details I asked for, thus making the process of buying a car as simple as possible. He also arranged for a blue impreza within 2 weeks ! I only had to go to the dealership to pick up my car! Everything was taken care of prior my arrival & was hassle free. Overall the experience was great and I am very satisfied. More

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Great Dealership, Great Price's, Great People!! Contacted Several Subaru dealerships on internet for a 2014 Outback with a particular set of options. All dealerships answered with an internet price Contacted Several Subaru dealerships on internet for a 2014 Outback with a particular set of options. All dealerships answered with an internet price, but Grand beat them all with the first price quoted. Once I started dealing with Chris the sales person I felt like i was talking with family. We negotiated deeper discounts and sealed the deal. John in finance was also a pleasure to deal with. No high pressure techniques to sell additional vehicle packages. He also explained everything I needed to know. I would recommend this dealership and internet sales person to anyone listening to me. More

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Great Experience! Chris Czaja and the rest of the team at Grand Subaru made the car buying process much better than I had ever anticipated! Chris quoted a price on my 2 Chris Czaja and the rest of the team at Grand Subaru made the car buying process much better than I had ever anticipated! Chris quoted a price on my 2015 Forester that was far below any other dealership in the area, and worked with me to secure that vehicle. He was available to answer all the questions that I had during the entire process (which were numerous). Once my vehicle arrived at Grand Subaru, we set up an appointment to take delivery. The finance team at Grand was able to secure financing at a great rate and gave a fair price for our trade in as well. I could not be happier with my purchase, or with the service that we received at Grand Subaru! Thank you for everything! More

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Excellent Customer Service, Excellent Price - Chris Czaja I recently bought a new Subaru Impreza at Grand Subaru. Chris Czaja helped me and I have to say that he has been the best car salesman I have ever dea I recently bought a new Subaru Impreza at Grand Subaru. Chris Czaja helped me and I have to say that he has been the best car salesman I have ever dealt with. I got a fair value for my trade-in, a very good price on my new Subaru, and most importantly Chris provided me with an excellent customer service and an excellent overall experience. I would really recommend Grand Subaru and especially Chris Czaja if you are looking to get a new car. More

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Good service, good price Found this dealer through online reviews at dealerrater.com and yelp.com. I live in downtown Chicago temporarily, and it's hard to reach this dealer t Found this dealer through online reviews at dealerrater.com and yelp.com. I live in downtown Chicago temporarily, and it's hard to reach this dealer through public transportation since I don't have a car yet. There is a different Subaru dealer closer to downtown but the ratings were not so great. So I bit the bullet and took the 2-hour trip to Grand Subaru. Glad I did so. Chris Czaja was my sales manager. The price he quoted in email is slightly better comparing to 4-5 dealers nearby. The service is good, they even sent shuttle to pick me up, and Chris drove me to the train station after my first visit, because I didn't know the PACE bus does not stop at York/Grand on weekend and got dropped off at the last stop still a few miles away from the dealer. I also like their process in which vehicle purchasing and financing are two relatively independent steps, so they probably cannot coordinate to try to give you a good price up front but rip you off in the financing. And about the price: price is good in first quote, but they don't negotiate. At first I feel a bit disappointed because I came ready for negotiation, but on the other hand I agree it's a simpler process saving each other some pain and tension, and leave a better dealer-customer relationship which may be mutually beneficial in long term. They could get busy at times and there could be short waits in between steps, but the manager was always polite. Based on my experience so far, I will return to a Grand Subaru for maintenance as well as repairs, and who knows maybe a larger car if my family grows, as long as the good experience holds for the long run. More

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New car purchase I was looking to buy a new 2015 Forester. I searched on the internet and visited other dealers close to me. Even though I had not met Chris Czaja in I was looking to buy a new 2015 Forester. I searched on the internet and visited other dealers close to me. Even though I had not met Chris Czaja in person, he was the most responsive to what I was looking for and gave me the best price. We were able to arrive at the price and features via phone and email and Chris explained everything to me and made the process simple. When the car came in, we scheduled the pick up appointment and Chris went over the paperwork with me and then took the time to show me everything inside and outside of the car before I drove it out the door. I will be recommending Chris to anyone I know looking for a Subaru! More

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I am incredibly pleased and impressed with how easy the entire process of buying a car out of state was. Chris Czaja was incredibly helpful and did all that he could to make sure that I was taken care of, entire process of buying a car out of state was. Chris Czaja was incredibly helpful and did all that he could to make sure that I was taken care of, despite me buying a car at a busy time of year (Christmas/end of the year). I live in Arkansas and found Grand Subaru online. They had one of the best selections of WRXs out of anywhere that I saw in the country, and they have high standards for the used cars that they have in inventory. It seemed like every time I looked at a WRX posting on AutoTrader, it was from Grand Subaru. Being an out of state sale and since I was unable to get the time off work that I needed to drive 10 hours from here to the dealership, I was expecting buying a car out of state to be complicated and take a while. However, I was incredibly surprised at how fast they initially got me a shipping quote and how they were able to provide me any additional information or pictures that I needed. Overall, if I'm in the market for another Subaru, I will definitely be going through them again. I couldn't be happier with my new car!!! More

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Just purchased a 2014 Outback. Negotiated the entire purchase on line with Chris Czaja of their internet sales team. Chris was upfront from the beginning, no suprises, no hidden charges and he worked ve purchase on line with Chris Czaja of their internet sales team. Chris was upfront from the beginning, no suprises, no hidden charges and he worked very hard to locate the exact car I was looking for. When I picked it up he took the time to show me everything about the car. A very stress free car buying experience ! More

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