Chris Czaja | Page 19

Excellent Service and Friendly one of the best experience I have ever have buying a car. Chris Czaja was awesome and let me test drive all he cars I wanted, he worked with me and one of the best experience I have ever have buying a car. Chris Czaja was awesome and let me test drive all he cars I wanted, he worked with me and listen and answer all of my question he made sure I got the best service and deal. the management staff was very friendly and made you feel important. More

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Great buying experience Ordered a 2015 WRX. Dan D'Andrea and Chris Czaja were easy to work with. Very straight forward, no games and they delivered on everything they promis Ordered a 2015 WRX. Dan D'Andrea and Chris Czaja were easy to work with. Very straight forward, no games and they delivered on everything they promised. I would highly recommend this dealership to anyone looking for a Subaru. More

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Great accommodating, patient staff For about a week on and off the phone, Chris worked with me to address my needs; nothing was ever a problem (price, shipping, meeting times, etc...). For about a week on and off the phone, Chris worked with me to address my needs; nothing was ever a problem (price, shipping, meeting times, etc...). When we met face to face, he took great care of my entire family and me. There was no haggling or avoidance of any topic. I'm happy to say that I will be back for all future purchases. More

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2015 Forester Purchase I had just about given up purchasing the highly in demand 2015 Forester. I say an ad from Grand Subaru stating they would provide a bottom line email I had just about given up purchasing the highly in demand 2015 Forester. I say an ad from Grand Subaru stating they would provide a bottom line email quote. I received a quote from Chris Czaja which was much cheaper than any other dealership. It clearly outlined all costs. I took a chance and went in to see Chris. No joke, they honored the price to the penny. I did have to factory order it and wait 14 weeks. However, definitely worth it. In regards to customer service, Chris Czaja was excellent. After I took delivery, I had a question regarding my Forester. Chris responded immediately taking care of me even after the purchase was finalized. If you are seriously looking to purchase a Subaru, you must contact Chris. Great job Chris!! Keith and Julie More

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Great experience from start to finish Throughout the entire process I dealt with Chris Czaja. I first contacted him in early July. Chris was very patient with the 100's of questions I had Throughout the entire process I dealt with Chris Czaja. I first contacted him in early July. Chris was very patient with the 100's of questions I had for him. If there was a question he didn't have the answer to, he contacted the appropriate people to find the answer. I came to find out that it was going to take minimum 2 months before I ever received the car. Naturally, over that period of time I had additional questions to ask him. He kept in contact with me almost every week throughout the almost 3 month wait. When it finally came in, I was all ready to go on Monday Oct 6th. However, that morning I was scrambling to get everything in order and could not locate the title to the car I was trading in. I spent a good 2 hours on the phone that morning between Toyota Financial, the local DMV, and SOS. When I came to the realization that it was going to take at minimum 3 days before I could make the purchase and receive the car, I was upset (at myself for procrastinating) and my day was ruined. I finally broke down and wrote Chris an email apologizing that I wasn't going to be able to make our appointment on that day and I didn't have an exact time of when we could meet up. Chris immediately called me to let me know that it wasn't a big deal and that it could all be taken care of at the dealership for $125 (which is the exact amount the state was going to charge my anyways, only with no wait). That call made my day. Throughout the entire car buying process Chris was extremely helpful and was understanding of any concerns that I had. I would recommend him to anyone. Awesome experience. More

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Efficient and No Tricks I purchase over the internet and found their responses to be prompt and accurate. I ordered the car and had to wait about 60 days for delivery. I I purchase over the internet and found their responses to be prompt and accurate. I ordered the car and had to wait about 60 days for delivery. I came to pick up the car yesterday and there were no surprises. I don't live close to the dealership, so cannot comment on repair service, but purchase experience with Mason via emails was good. Chris Czaja helped in the sale and delivery of vehicle and he was very good. I'd buy another car from them given no-hassle experience. More

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2015 Outback Purchase What a great experience. I emailed them the exact model of Outback with all options. The next day I received a reply from Chris Czaja. Excellent pr What a great experience. I emailed them the exact model of Outback with all options. The next day I received a reply from Chris Czaja. Excellent price, far better than in my local area. Great communication with the process during the wait for the car to be built. Flew to O'Hare and they picked me up. I wasn't alone, lots of out of state people were getting theirs as well. It was a bit longer drive to Charlotte than I envisioned when I ordered, but the directness of the dealership in getting me the exact car, at a great price, with no hassle was worth the effort on my part to support their business. Very happy with the purchase experience from Grand Subaru. More

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Friendly, professional, helpful, and knowledgeable! Second time working with Chris on another WRX online, just as great as the last time! Super polite and helpful. Didn't end up able to pick up the Second time working with Chris on another WRX online, just as great as the last time! Super polite and helpful. Didn't end up able to pick up the one I really want, but not because Chris didn't try very hard to help me out! Was simply because my budget was too restrictive. Highly recommend them, especially for online sales through Chris. More

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Best Car Buying Experience After a poor visit to Evanston Subaru, I found this dealership. From the first email on, I knew this dealership was all about customer service and the After a poor visit to Evanston Subaru, I found this dealership. From the first email on, I knew this dealership was all about customer service and they were willing to bend over backwards to get the deal done. I walked in the dealership at 8 PM on a Thursday and Joe D'Andrea and Chris Czaja stayed with me until after 9pm and Chris delivered the car to me next day after the car was PDI. The one thing that stands out to me about Joe D'Andrea is his honesty. I originally was about to buy a Toyota and they of course gave me my credit score. However when my credit was run by Joe my credit was actually 30 points higher which qualified me for an even better rate. If you are looking for a Subaru dealer in Illinois, don't bother shopping around. Go see Joe D'Andrea the sales manager at Grand Subaru and Chris Czaja Internet Sales Manager, they will give you the best price first with no games. More

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The only "All In" Subaru Dealership in Chicago-land! I just finished helping my son and brother purchase a 2013 Crosstrek & 2014 Impreza. We secured price quotes from Internet Sales Manager, Chris Czaja I just finished helping my son and brother purchase a 2013 Crosstrek & 2014 Impreza. We secured price quotes from Internet Sales Manager, Chris Czaja, when seeking to find the best deal possible in the Chicago-land area. Each quote was guaranteed by Chris to be the best and lowest price he could offer, and included all taxes/option costs/fees. His quotes were the lowest available (total price paid was under SMRP), and came with Chris's assurance that the quote would not increase by one dollar when the vehicle arrived. It was a nice experience to work with someone who offered a great price, and then stuck to it when the transaction was completed. When Chris says the dealership is "ALL IN"..............................trust him, they are! More

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