Chris Eisenhauer
Chris Eisenhauer at Ford of Franklin

Chris Eisenhauer | Page 4

Service Advisor

Ford of Franklin

1129 Murfreesboro Rd
Franklin, TN 37064

4.2
62 Reviews
4.2

62 Reviews

Write a Review

62 Reviews of Chris Eisenhauer

January 21, 2021

Dealership Rating
Employee Rating

We cannot thank you enough for taking such good care of us. Having someone pick up and return the car after service was complete was so helpful. More

by Kathy s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Bailey Bailey , Alexis Grassi, Krista Way

Jan 25, 2021

Ford of Franklin responded

Hi Kathy, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

January 21, 2021

Dealership Rating
Employee Rating

Good service and very easy to deal with as well as quite informative. Vehicle was ready when they said and did have to wait. Service completed as expected More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 25, 2021

Ford of Franklin responded

Hi Gene, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

December 21, 2020

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Employee Rating

I scheduled an appointment to get routine service on my 2019 F 150. Tanner Cormier was very easy to work with. Very professional. He provided periodic updates during the service. The truck was ready exactl More

by wglusac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tanner Cormier

Dec 23, 2020

Ford of Franklin responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

November 07, 2020

Dealership Rating
Employee Rating

Thank you for always being so kind and helpful when I bring my vehicles in for servicing. Receiving excellent customer service is a big deal to me. More

by Kferagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Glenn

Nov 11, 2020

Ford of Franklin responded

Hello, thank you for your great feedback! Our team here at Ford Lincoln of Franklin sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Our team is available should you require any extra help. Take care!

November 01, 2020

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Employee Rating

Chris E in the service dept was really great, helped me get a number of issues with my car sorted out in a short amount of time & kept us updated during the entire process. More

by Jenna_c16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2020

Ford of Franklin responded

Jenna, thank you for your great feedback! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 08, 2020

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Employee Rating

Excellent customer service. Professional and very helpful. Chris kept me updated through text about my car. He listened to all my concerns and he addressed them with a detailed explanation. I will de More

by Incolts1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 13, 2020

Ford of Franklin responded

It really means a lot to us that you took the time to write such a positive review about Ford Lincoln of Franklin so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

September 24, 2020

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Employee Rating

As with my last visit, Chris was easy to work with. I was able to set up an appt with ease and even though the part wasn't in stock, Chris was able to get it in within a couple of days, as promised, we set u More

by glenngineer1
Recommend Dealer
Yes
Sep 25, 2020

Ford of Franklin responded

Here at Ford Lincoln of Franklin, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

September 06, 2020

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Employee Rating

Chris was great. He explained everything that was going on. Made the process simple and easy. I was in and out both times within a few minutes which is great for my busy schedule. More

by glenngineer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 08, 2020

Ford of Franklin responded

Glenn, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 03, 2020

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Employee Rating

My cars’ problem was difficult to diagnose but the Ford Lincoln of Franklin TN were persistent, my car runs perfect! Can not say enough of how consistently and quickly they responded to my questions or con More

by Maggiemay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 07, 2020

Ford of Franklin responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Ford Lincoln of Franklin. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

August 15, 2020

Dealership Rating
Employee Rating

Worked with Chris in Service Department and he was first class throughout the entire process. He kept me in the loop and took great care of my truck. More

by Buckinaggie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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