Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo | Page 55

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
586 Reviews
4.4

586 Reviews

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586 Reviews of Chris Figueredo

April 14, 2021

Dealership Rating
Employee Rating

This was my first time at your dealership and Chris was great! I text him not knowing it was his day off and he replied. Thank you but I hate bothering a person on their day off. I'll be back for service! More

by RENE.WASHINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2021

Nissan of Torrance responded

Hi Rene, thank you so much for your positive comments about Nissan Of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 13, 2021

Dealership Rating
Employee Rating

I really like they service my car but i really would love for them to wash my car because it was very dirty .other then that i I enjoy the service. More

by Sporter1951
Recommend Dealer
Yes
Apr 18, 2021

Nissan of Torrance responded

Thank you for taking the time to let us know how we did. We offer a car wash after service is completed we apologize if it wasn’t done or if a poor job was done. If you’re ever in the area we would be happy to take care of your car wash, Monday through Thursday would work best. We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 10, 2021

Dealership Rating
Employee Rating

The service was good but the price was not reasonable at all. They wanted me to change the transmission fluid and brakes by $800! They just try to get as much money from you. My car had just reached 30,000 More

by OMAR.AL.EKHMIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Nissan of Torrance responded

Hi Omar, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not completely satisfied with your visit. The 30K service entails more than just an oil change and an air filter; as for the brakes depends on the way the vehicle is driven. If you have doubts about the recommendations we would be happy to go over manufacture recommended services and show you why the brakes were recommended. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ereyes@ntnissan.com so we can work towards a resolution. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 10, 2021

Dealership Rating
Employee Rating

The employees were friendly. It was very clean.Once i The employees were friendly. It was very clean. Once i made my appointment. I got a text to reminded me which was helpful Everyone was safe wearin More

by SHIRLEYJCARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Nissan of Torrance responded

Hi Shirley, thank you so much for your positive comments about Nissan Of Torrance! We are glad you felt safe. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2021

Dealership Rating
Employee Rating

Chris Figueredo was friendly. Service completed on time. Service recommended keeping the engine running smoothly. Reasonable price quoted for services performed. Quick check-in. the complimentary car wash w More

by KILLERGORILLA2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 30, 2021

Dealership Rating
Employee Rating

Nice people! Good service! Thank you! Enough said! Good service! Good service! Good service! Good service! Good service! Good service! Good service! Good service! Excellent! More

by PATTYMAE2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Mia Young

Apr 02, 2021

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 30, 2021

Dealership Rating
Employee Rating

I would like to thank all of the service advisorsAt I would like to thank all of the service advisors At Southbay Nissan of Torrance for all the hard work in finding the best deal. More

by ILLIEWAYMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Mia Young

Apr 02, 2021

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Eliabeth Reyes Customer Relations Manager

March 26, 2021

Dealership Rating
Employee Rating

Technician Forgot to put new tag for service oil on my windshield. And reset maintenance for oil change inside cars settings. Makes me think. Was the oil even changed???? Don’t know what date or mileage More

by C_LOS101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 09, 2021

Nissan of Torrance responded

Hello, we are very sorry to hear that your light wasn't reset and your windshield sticker wasn't updated. We apologize for any inconvenience this may have caused you. We would be happy to check it for you and prove that the oil change was completed during your visit. If you are wiling to further discuss please contact me at ereyes@ntnissan.com. We truly apologized for your less than satisfactory visit. We strive to provide top quality service and your experience should not have been the exception. We look forward to resolving this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 20, 2021

Dealership Rating
Employee Rating

Customer service was below my expectations, car was not washed as they usually do and service to my car was not done according to Nissan specifications; (tire pressure was not adjusted correct, it was over More

by ELDIOGOMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Elizabeth Reyes

Apr 07, 2021

Nissan of Torrance responded

Hello Eldio, you and I communicated via email regarding your concerns. We have addressed the concerns you listed. If you have further questions or concerns please reach me at ereyes@ntnissan.com. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 16, 2021

Dealership Rating
Employee Rating

This is one of the best car dealership ever that makes me feel like family... The Nissan members are outstanding. Definitely a pleasure to go to. More

by AUDREYAPAYNE@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claudio Gutierrez, Manny Villegas

Mar 17, 2021

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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