Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo | Page 55

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
589 Reviews
4.4

589 Reviews

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589 Reviews of Chris Figueredo

April 21, 2021

Dealership Rating
Employee Rating

If I could give no stars I would, front desk hung up on me. Service is terrible, I’ve taken my car back for the same problems multiple times. My problems are still happening. Service is also very rude. Wor More

by NOE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mia Young

May 07, 2021

Nissan of Torrance responded

Hello Noe, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com so we can work towards a resolution. I will be back in the office tomorrow and look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 20, 2021

Dealership Rating
Employee Rating

Chris did a great job of getting me checked in and keeping me informed throughout the repairs process. Great service runs in the family, as I purchased my car from Chris' dad, Frank! Truly fantastic s More

by DJ_TREX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

Nissan of Torrance responded

Hi Dj_trex, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 16, 2021

Dealership Rating
Employee Rating

Always appreciate the sincere and positive helpfulness of Claudio & Other Service Folks. I’ve been using your Services for a few years, so keep doing what your doing now. More

by NAMODIO888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claudio Gutierrez, Manny Villegas

Apr 23, 2021

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! It's experiences like yours that really keep us motivated! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 14, 2021

Dealership Rating
Employee Rating

This was my first time at your dealership and Chris was great! I text him not knowing it was his day off and he replied. Thank you but I hate bothering a person on their day off. I'll be back for service! More

by RENE.WASHINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2021

Nissan of Torrance responded

Hi Rene, thank you so much for your positive comments about Nissan Of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 13, 2021

Dealership Rating
Employee Rating

I really like they service my car but i really would love for them to wash my car because it was very dirty .other then that i I enjoy the service. More

by Sporter1951
Recommend Dealer
Yes
Apr 18, 2021

Nissan of Torrance responded

Thank you for taking the time to let us know how we did. We offer a car wash after service is completed we apologize if it wasn’t done or if a poor job was done. If you’re ever in the area we would be happy to take care of your car wash, Monday through Thursday would work best. We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 10, 2021

Dealership Rating
Employee Rating

The service was good but the price was not reasonable at all. They wanted me to change the transmission fluid and brakes by $800! They just try to get as much money from you. My car had just reached 30,000 More

by OMAR.AL.EKHMIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Nissan of Torrance responded

Hi Omar, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not completely satisfied with your visit. The 30K service entails more than just an oil change and an air filter; as for the brakes depends on the way the vehicle is driven. If you have doubts about the recommendations we would be happy to go over manufacture recommended services and show you why the brakes were recommended. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ereyes@ntnissan.com so we can work towards a resolution. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 10, 2021

Dealership Rating
Employee Rating

The employees were friendly. It was very clean.Once i The employees were friendly. It was very clean. Once i made my appointment. I got a text to reminded me which was helpful Everyone was safe wearin More

by SHIRLEYJCARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Nissan of Torrance responded

Hi Shirley, thank you so much for your positive comments about Nissan Of Torrance! We are glad you felt safe. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2021

Dealership Rating
Employee Rating

Chris Figueredo was friendly. Service completed on time. Service recommended keeping the engine running smoothly. Reasonable price quoted for services performed. Quick check-in. the complimentary car wash w More

by KILLERGORILLA2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 30, 2021

Dealership Rating
Employee Rating

Nice people! Good service! Thank you! Enough said! Good service! Good service! Good service! Good service! Good service! Good service! Good service! Good service! Excellent! More

by PATTYMAE2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Mia Young

Apr 02, 2021

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 30, 2021

Dealership Rating
Employee Rating

I would like to thank all of the service advisorsAt I would like to thank all of the service advisors At Southbay Nissan of Torrance for all the hard work in finding the best deal. More

by ILLIEWAYMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Manny Villegas, Mia Young

Apr 02, 2021

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Eliabeth Reyes Customer Relations Manager

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