Chris Figueredo
Chris Figueredo at Nissan of Torrance
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Chris Figueredo | Page 6

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.3
379 Reviews
4.3

379 Reviews

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379 Reviews of Chris Figueredo

June 20, 2023

Dealership Rating
Employee Rating

Went in for regular maintenance. Ended up needing other stuff. I was worried about not having a vehicle for the weekend. But they were quick to give me a loaner. Excellent service fr More

by TINASEGURA77
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Nissan of Torrance responded

Hello Tina, we are so happy to read such a great review about Nissan of Torrance! We are happy you found our staff to be so supportive during your experience. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 19, 2023

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Employee Rating

service is very good each time I come in to get my vehicle serviced or repaired More

by JACKALOPEKIDS
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas, Richard Burns , Paloma Buenrostro

Jun 23, 2023

Nissan of Torrance responded

We appreciate your positive review about your experience with us! We are glad that our team has provided an excellent experience each time you've been in. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2023

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Great customer service (even though they did not have snacks available during my visit Tuesday).. More

by PTHOMAS33170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2023

Nissan of Torrance responded

Thank you for your sincere feedback. We will pass along your comments to our team. In regard to the snacks, depending on what time you came in they may have been out. We will make sure we stay stocked up. Thank you again for your feedback and for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 13, 2023

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Employee Rating

I had an appointment for 10am, I was told should be done by noon. So we walked around a couple hours and came back. The person helping me told me your car should be ready soon. Then I found out that my car More

by dizneygirl76@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Villegas, David Campos, Mandez Jones, Richard Burns , Paloma Buenrostro, Yvonne Castillo

Jun 21, 2023

Nissan of Torrance responded

Hello, we're disappointed to hear of the negative experience you had at our location. I can assure you that just like a paying customer a recall is also a paying job; the urgency should be equal. I have addressed this with David our Service Manager, and we apologize for the lack of communication on our part and any inconvenience caused. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If there is anything we can do to make up for this, please let us know. I can be reached at ereyes@ntnissan.com or at 310-536-4000 x2249. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 09, 2023

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What A Great experience my service representative was amazing s she was very knowledgeable and made my experience so easy Thano More

by LABMANINLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas, David Campos, Mandez Jones, Richard Burns , Paloma Buenrostro, Yvonne Castillo

Jun 14, 2023

Nissan of Torrance responded

Hello, thank you so much for your positive comments about Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 06, 2023

Dealership Rating
Employee Rating

Every thing perfect as usual the Nissan team does excellent work keep it up guys and gals More

by ALDENMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paloma Buenrostro, Yvonne Castillo

Jun 14, 2023

Nissan of Torrance responded

Hello Aldenma, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 29, 2023

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Employee Rating

Service agents are knowledgeable and the office treats you with respect.The facility does try to accommodate and address your issues timely as deemed necessary More

by Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Campos, Mandez Jones , Emily

Jun 13, 2023

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 24, 2023

Dealership Rating
Employee Rating

The customer service is excellent the service team explains to you what's best for your car. More

by SHAUNSOTO38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

Jun 13, 2023

Nissan of Torrance responded

Hello Shaun, thank you for your kind words and this wonderful review! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 20, 2023

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Employee Rating

I show up without an appt. , But it was no problem. They changa my oil and rotate tires . Costumer services been always good. More

by FYMADRIGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Nissan of Torrance responded

Hello, we are so happy we were able to help you out and provide you with an excellent experience. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 18, 2023

Dealership Rating
Employee Rating

Service representative provided good customer service and called me right away once my car repair was completed More

by MARTINEZ.MELEAH
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. We are happy to hear that your Advisor was communicating with you while your vehicle was being serviced. If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

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