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Chris Figueredo
Chris Figueredo at Nissan of Torrance
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Chris Figueredo | Page 5

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.3
382 Reviews
4.3

382 Reviews

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382 Reviews of Chris Figueredo

August 05, 2023

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Employee Rating

Great Service was provided and the work was done in a timely manner! Indeed Satisfied More

by stevehflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas, David Campos, Richard Burns, Jimmy Vasquez , Alisa Retunski

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Aug 09, 2023

Nissan of Torrance responded

Hello Steve, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Aug 09, 2023

stevehflores responded

My experience with Nissan of Torrance was amazing. The facility was clean. The employees were helpful and nice. Everyone I would walk by would tell me hello. Jimmy was my service advisor and he was polite and responsive to my concern with my Armada. He always kept me updated with the status of my vehicle. He also arranged for transportation to and from my house. Overall I would recommend this dealership over any other in the surrounding area.

August 01, 2023

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Great service. Helped me understand vehicle repair process. Excellent, treated me like almost a brother More

by JOSEPITONES
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Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas, David Campos, Richard Burns, Jimmy Vasquez , Alisa Retunski

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Aug 07, 2023

Nissan of Torrance responded

Hi Jose, thank you so much for your positive comments about Nissan of Torrance! We thank you for being part of the Nissan of Torrance family and can't wait to see you again. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

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Excellent support everything in timely manner and get an appropriate detail information about repair etc. More

by shaw0
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Recommend Dealer
Yes
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Aug 03, 2023

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 27, 2023

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Your facility is too small when you drive and line up for service. Maybe find a bigger lot to set up shop. Chris F was great. Let me know what was up for maintenance on Rogue. Also got a 3 yr. Mx extended More

by dukesdesigns
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Yes
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Jul 30, 2023

Nissan of Torrance responded

Hello, thank you for your sincere feedback. We are currently in the process of remodeling our dealership and hope it will make a difference. We are happy to hear that Chris provided a great experience. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2023

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Service was good with good customer service. . very pleased over all. No complaints as far as my vehicle More

by Cristiansgg17
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Recommend Dealer
Yes
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Jul 25, 2023

Nissan of Torrance responded

Hello Cristian, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 14, 2023

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Great dealership! Always job well done. Exceptional services. Nissan of Torrance employees always make you feel welcomed. More

by Jazmine Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Jul 19, 2023

Nissan of Torrance responded

Hello Jazmine, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 13, 2023

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Employee Rating

No communication skills with worker’s services area. Workers yelling watching UFC Saturday on their phone. More

by HHJSALAZAR79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Villegas, David Campos, Richard Burns , Yvonne Castillo, Alisa Retunski

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Jul 19, 2023

Nissan of Torrance responded

Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services. This will be a topic of discussion at our next service meeting. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 07, 2023

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Employee Rating

Chris was really helpful and kept In touch with me to let me know what was going on at all times. Thanks More

by TINASEGURA77
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Recommend Dealer
Yes
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Jul 12, 2023

Nissan of Torrance responded

Hello Tina, your wonderful feedback and rating mean a lot to Chris and our team. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 05, 2023

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Chris, service rep was pleasant. . Felt valued as a customer. Prompt. Efficient. Kept informed on progress. More

by NIGHTGALEDOM
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Recommend Dealer
Yes
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Jul 07, 2023

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2023

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Employee Rating

Service maintenance is way too expensive and there should be more effort to look up deals and specials for customers. More

by MARJIRAS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Villegas , Yvonne Castillo

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Jul 06, 2023

Nissan of Torrance responded

We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

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