Chris Griswold | Page 2

Prompt, fast, convenient service. Had my RAV4 in for its 20,000 mile service. This dealer made it SO EASY - beginning with sending me an email to remind me to make the appointment & pr Had my RAV4 in for its 20,000 mile service. This dealer made it SO EASY - beginning with sending me an email to remind me to make the appointment & providing a link to the service department. Beautiful set up, optimum efficiency - didn't wait at all - got my RAV right in and completed the work while I waited in their modern facility where I enjoyed a nice piece fo Kathy's pie and had a cup of awesome coffee. My RAV was delivered back to me with a complimentary wash. What a delightful experience. Thank you, C.R. Toyota! More

Report | Print

Excellent service department Specifically on this visit, we were overdue for our final 25k complimentary service as we were on vacation and went over. They still performed the se Specifically on this visit, we were overdue for our final 25k complimentary service as we were on vacation and went over. They still performed the service, and did it quickly. On an overall basis, I have had many opportunities where they could have really taken me to the cleaners, but recommended alternate repairs that were not as costly. Very trustworthy. More

Report | Print

Traded to own SUV Terry was very helpful w/details of the SUV I purchased w/trade in. Very friendly & courteous. Bill also friendly & explained details well w/buying Terry was very helpful w/details of the SUV I purchased w/trade in. Very friendly & courteous. Bill also friendly & explained details well w/buying used SUV. Through work, have contact w/not only Terry but service guys...all are very helpful & courteous. Enjoy working with all of them. Office people are also very friendly!! More

Report | Print

Thank You for your honest and fast service Like just to say Thank You, going on a trip to Alabama in afew weeks and I only came in for my 6 months, an oil change, and you guys gave my car a che Like just to say Thank You, going on a trip to Alabama in afew weeks and I only came in for my 6 months, an oil change, and you guys gave my car a check through and found out that I needed some work on my front brakes. Didn`t sound good, but you came through and did the work right away, so I thank you for getting the job done. I bought my 2009 Corolla from you and I will buy another when the time comes. Again Thank You . Karen Freerksen More

Report | Print

New facility Great new facility very efficient. Only drawback would be it is a little confusing to get from the area of drop off for the quick lube to the office Great new facility very efficient. Only drawback would be it is a little confusing to get from the area of drop off for the quick lube to the office area. You have to walk through the lanes of cars to get there. Gus & Chris, as always, friendly and helpful. More

Report | Print

Walsh83 My experience with the service on my car was excellent. But I was and am highly disappointed in the Shuttle area. The Shuttle driver Les dropped me of My experience with the service on my car was excellent. But I was and am highly disappointed in the Shuttle area. The Shuttle driver Les dropped me off on Tuesday (5/3/16) at my house and was very considerate and helped me (I am 83 years old and walk with a cane) even up to my hose after leaving my car to be fixed.. BUT the one that picked me up (TOM (5/5/16) sat in the shuttle. When I got to the shuttle not knowing where I was going to sit I leaned on the side of the shuttle to keep my balance to reach and open the front door, at that moment he pushed the automatic opener for the slider door and i was leaning on it. I fell back flat on my back on the cement, my neighbor came running over and picked me up.. I did hurt myself in several areas . I made a report when I got to the dealer. What is very concerning I have been a customer since I bought my car new there in 2000, no one has had the courtesy to make a follow up call to see if I was alright to date (5/9/16). This would have been appreciated. I think Tom needs some serious training on safety in all ares of being a driver. More

Report | Print

Best Dealership in town! I would not do business anywhere else. CR Toyota has the best vehicles, sales, and service in the area. In my 30 plus years of shopping for vehicles, I would not do business anywhere else. CR Toyota has the best vehicles, sales, and service in the area. In my 30 plus years of shopping for vehicles, this is the most reputable and trustworthy dealership that I have ever dealt with. More

Report | Print

Stefan Christensen I have had many vehicle buying experiences and for the first time I have found not only an excellent dealer, I have found an excellent sales professio I have had many vehicle buying experiences and for the first time I have found not only an excellent dealer, I have found an excellent sales professional in Stefan Christensen. Stefan was there as a resource from start to finish and beyond. I really appreciate Stefan and how is one of a few, that understand true customer service. I actually consider Stefan as more of a friend than I do a sales professional. We have purchased a new Tundra and a new Highlander from Stefan and will return for our future purchases as long as we can work with Stefan. More

Report | Print

Fantastic smiles with my oil change! Expecting a 1 1/2 to 2 hour wait, I enjoyed the treats and big screen tv, as always. How unexpected that my car was done in less than an hour, even t Expecting a 1 1/2 to 2 hour wait, I enjoyed the treats and big screen tv, as always. How unexpected that my car was done in less than an hour, even though a busy day! Fantastic smiles and friendly customer service rep Chris G. always reassure me that going to CR Toyota is the best experience for my car and myself. Don't go anywhere else with your Toyota!! Thank you, Chris.......:) More

Report | Print

Service Review As always, scheduling appointment was easy, staff was friendly, vehicle drop off area and waiting room were clean and pleasant. I was kept abreast of As always, scheduling appointment was easy, staff was friendly, vehicle drop off area and waiting room were clean and pleasant. I was kept abreast of progress of my service call and I feel good knowing that because I've always taken my vehicle to CR Toyota for service, that I will be able to drive it for years to come More

Report | Print