Chris Guerin

I always have a horrible experience with this dealership. The staff there are rude and unfriendly and behave as if they are doing me a favor. The wait time is unacceptably long. They mention wait time is abo The staff there are rude and unfriendly and behave as if they are doing me a favor. The wait time is unacceptably long. They mention wait time is about an hour, last time I had to wait 2.5 hours. Previous to that, I waited 1.5 hours and then asked where my car is, and they forgot to take it to the shop. I expressed my concern to the service manager, his attitude was that it was somehow my problem. Totally unacceptable. I have lived in different states and have dealt with 4 different Honda dealership, never had as bad an experience as the Executive Honda Meriden. I am looking for other options. More

by Tir Verified Customer Verified Customer

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Excellent customer service. The repair work is very high quality and they always are courteous and respectful. The repair work is very high quality and they always are courteous and respectful. More

by susanandbob Verified Customer Verified Customer

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Courteous, efficient service. They service what you ask for would like them to look over car for anything not mentioned They service what you ask for would like them to look over car for anything not mentioned More

by JOYCE.WARZECHA Verified Customer Verified Customer

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On time and excellent service Did recall work and analyzed other areas like battery etc analyzed other areas like battery etc More

by lnusdeu Verified Customer Verified Customer

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They are all wonderful there best customer service, best solution and in the best time frame. That’s why I always go there for everything. solution and in the best time frame. That’s why I always go there for everything. More

by Urooj926 Verified Customer Verified Customer

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Excellent service. Clean, thorough, they take the time to explain every as necessary. Always accommodating and helpfu. Clean, thorough, they take the time to explain every as necessary. Always accommodating and helpfu. More

by karunexechonda Verified Customer Verified Customer

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Explained what and why certain maintenance items were necessary . Polite, informative yet not very pushy necessary . Polite, informative yet not very pushy More

by SADYNDER Verified Customer Verified Customer

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Great work and service technicians. Never have to wait and their honest with their work and timing. Never have to wait and their honest with their work and timing. More

by HAS Verified Customer Verified Customer

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Support was good, explained technical stuff well in professional manner. Work done on time. Thanks professional manner. Work done on time. Thanks More

by atifraza Verified Customer Verified Customer

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Chris is a pleasure to work with. He always takes good care of me and my car. He always takes good care of me and my car. More

by BEHNFELD26 Verified Customer Verified Customer

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