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Chris Guerin
Chris Guerin at Executive Honda

Chris Guerin | Page 5

Service Specialist

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
318 Reviews
4.9

318 Reviews

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318 Reviews of Chris Guerin

October 06, 2025

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Employee Rating

I got billed for a service that was not performed on my vehicle The sales department when I bought the car also gave me lousy service More

by HELDER VENDINHA
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Chapman, Genna Panaroni, Jay Marin, Bill Chambrello

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Oct 07, 2025

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 04, 2025

Dealership Rating
Employee Rating

Very good service and the facilities are very good. I will definitely be getting my next vehicle there! More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking

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Oct 04, 2025

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2025

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Employee Rating

Identified and repaired an issue that could have developed into a problem Flexible scheduling and fast service! More

by TEDCANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Marin, Sean McMahon

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Sep 17, 2025

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2025

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Employee Rating

Great service in a timely fashion,Erie always done a great job on all my Vehicals and,oneberyone else that I've referred to him. Extremely Satisfied. More

by terrencegomez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Jay Marin, Sean McMahon, Costas .

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Sep 13, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 08, 2025

Dealership Rating
Employee Rating

The service is extremely excellent and the costumer service is very caring polite and friendly thank you very much More

by Soto_rspto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Danielle Grasso, Xavier Matos, Genna Panaroni, Gina Roberts, Jay Marin, Sean McMahon, Costas ., Bill Chambrello

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Sep 08, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 04, 2025

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Employee Rating

Very patient good self service or would be glad to take my car there to get service More

by PURVIS.KATRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Sean McMahon, Costas .

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Sep 04, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

August 29, 2025

Dealership Rating
Employee Rating

I lake so much all service and people very nice and friendly. Thank you for everything More

by WANDA.SUCHOCKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Jay Marin, Sean McMahon, Costas .

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Aug 30, 2025

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 24, 2025

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Employee Rating

Very attentive, informative and perform work in the designated amount of time. Availability of appointments for service are convenient and the staff is very courteous. More

by steve.schoppmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Sean McMahon

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Aug 24, 2025

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 21, 2025

Dealership Rating
Employee Rating

Chris and the staff at Executive Honda always keep me informed when my vehicle is being serviced and let me know how long the service will take More

by SANDRA_CALAMITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

August 02, 2025

Dealership Rating
Employee Rating

Chris was fine to work with a few months ago. For general service. Maybe For emergency services absolutely not! During the heat wave a few weeks ago AC was not working. Had to wait a week for More

by Margot.awecki
Recommend Dealer
No
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Aug 06, 2025

Executive Honda responded

Margot, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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