Chris Hallenberg | Page 12

They truly care about the customer's needs and concerns. Everyone is customer focused from the General Manager (Jim Walsh) all the way down to the guy cleaning the coffee machine. My most recent visit was f Everyone is customer focused from the General Manager (Jim Walsh) all the way down to the guy cleaning the coffee machine. My most recent visit was for the purchase of a new Chevy Volt. I worked with Alan Stern and Chris Hallenberg who are the Volt experts at Jennings and are at the top of their game. Jennings is the No. 1 Chevy dealer for this customer! More

Helpful 1

Report | Print

Sales reps have always been very patient and easy to deal with. No pressure and plenty of expertise over several years of buying/leasing 7 vehicles from this dealer. Service leaves a little bit to be desir with. No pressure and plenty of expertise over several years of buying/leasing 7 vehicles from this dealer. Service leaves a little bit to be desired. Not always so friendly. In one case a car jocky HIT my new vehicle in the parking lot and they had to repair it. I've been a little skittish about leaving my car with them since then. However the dealer repaired the vehicle, of course, at no charge. More

Helpful 1

Report | Print

First, I want to thank Chris Hallenberg for all his dedication and hard work he did to make my car buying experience very smooth and easy with Jennings in Glenview. I have bought many cars in the past dedication and hard work he did to make my car buying experience very smooth and easy with Jennings in Glenview. I have bought many cars in the past 20 years but I have to say from start to finish hands down Chris has been my #1 sales rep. He has great follow up via email and phone and also shows he cares for the customer he even remembered my sons name and always asked how he was doing. Chris really explained and made sure I was completely satisfied with the chevy cruze I bought on 2/29/12 we went on a test drive, he discussed with me all the pricing and specs on the vehicle and he has exceptional knowledge of all the inventory at this dealership. I would highly recommend working with Chris if you are in the market to buy a new or used car he will make you feel at home. Thanks Sam R .....Chicago IL More

Helpful 1

Report | Print

From start to finish, this was the smoothest car purchase experience I've ever had. I'm the type who enjoys a good haggle, and I was a little disappointed that I didn't get the chance to get into a good fig experience I've ever had. I'm the type who enjoys a good haggle, and I was a little disappointed that I didn't get the chance to get into a good fight! It was a simple, straightforward negotiation, and unlike most other car purchases, I didn't leave feeling like I got ripped off. I came in well prepared, he respected my research, I respected his honesty, and we came to an agreement. All we had left to do was pick a color (and ship the car in from three states away!). The salespeople were incredibly welcoming and accommodating of me, my wife, and my kids. Even during their hectic period at the end of the month, we were never left to feel ignored, rushed, or harassed. Our salesperson especially, Chris Hallenberg, was absolutely fantastic. I don't think I've ever felt gratitude towards a salesman before after making a deal; Chris is the first. With a handful of other costumers in line, he still made time to orient us with our new car, even AFTER the deal was signed. First class, all the way. More

Helpful 1

Report | Print

Jennings professional staff provide the customer with a great experience from beginning to end. Everyone is knowledgeable and trustworthy. All departments helped to make my "buying" process as painless a great experience from beginning to end. Everyone is knowledgeable and trustworthy. All departments helped to make my "buying" process as painless as possible. Questions were answered with confidence and familiarity. More

Helpful 1

Report | Print

I recently purchased a Chevrolet Cruze at Jennings. This is the fifth Chevrolet my wife and I have bought through Chris. We like dealing with Chris because he is a consultative sales professional. He is the fifth Chevrolet my wife and I have bought through Chris. We like dealing with Chris because he is a consultative sales professional. He assesses our needs and helps us determine the right type of vehicle we need based on how we drive and what our needs are. No high prssure, no back slapping, no nonesense. In the most recent purchase, I had some budgetary constraints, and Chris was able to locate a slightly used "program" car (with less than 200 miles on it) for substantially less than the typical new car price. A few years ago, Jennings did not have the precise vehicle I wanted to buy in house, so he spent a few days locating a suitable car at another dealer, and he arranged to deliver that car. That car had a few features I did not request, but he did not charge me extra for the upgrades. Unlike many other experiences, Jennings has kept all of its promises made to me - including some minor dealer-installed features that were orally promised. Pricing has always been fair, and they have always avoided trying to sell me upgraded features or models that I really did not want. Post-sales service has always been very good at Jennings. I continue to be amazed that they really do not charge more for repairs or maintenance than independent shops do. In fact, they charge less than $20 for an oil change and filter - plus bagels, beverages, and a complimentary car wash! They really try to ensure satisfaction: my last car developed some rust during the warranty period, and the body shop repaired it as I requested. A couple of years later (after the body warranty lapsed), some additional rust reoccured where they did the repairs and on a different door. They repaired the rust damage without charging me, even though it was after the warranty period. We are very satisfied with the team at Jennings, and we plan to remain loyal customers. More

Helpful 1

Report | Print

My wife and I have purchased a few new cars and never had a good experience. We had also never been to Jennings either. We originally met Chris when we were just looking. He was very easy to deal with and a good experience. We had also never been to Jennings either. We originally met Chris when we were just looking. He was very easy to deal with and knew we weren't ready to buy that day. He followed up a few weeks later and stayed in contact. About a month later, we were ready to buy a Traverse and he notified us of a great opportunity on a slightly used Traverse. We came in and had to bring our 2 year old son - which we thought would be a disaster since he likes to run around and not sit still. They had a playroom for him and didn't play any games with us. They told us the best price upfront, which was better than other dealerships we visited. Chris was able to get us great financing and did speed up the buying process so we were not there all night with our child. Overall great experience and we will return to Chris and Jennings for future purchases. More

Helpful 1

Report | Print

I spoke with Chris Hallenberg from Jennings about a new Traverse. He had snacks for the family when we arrived. Chris had a model ready to test drive. We discussed options and he had a vehicle available Traverse. He had snacks for the family when we arrived. Chris had a model ready to test drive. We discussed options and he had a vehicle available in his inventory with everything that we wanted. Chris offered a good price for my trade-in. He went over every aspect of the vehicle. This is our third vehicle through Jennings and Chris Hallenberg has always made the car buying process very smooth. He is a professional and true asset to Jennings. Highly recommended. More

Helpful 1

Report | Print

These guys were Great! Top notch sales team! They didn't have the Avalanche I was looking for but located one near by with all of the options I wanted and delivered the truck within a few days. It was a ple have the Avalanche I was looking for but located one near by with all of the options I wanted and delivered the truck within a few days. It was a pleasure doing buisness with Jennings staff from the sales to the finance department. Great over all experience. More

Helpful 2

Report | Print

great deal, great sevice. got me in and out of the dealership in a couple of hours and explained all the details of the car. dealership in a couple of hours and explained all the details of the car. More

Helpful 1

Report | Print