Chris Howard
Chris Howard at Mazda of Elk Grove

Chris Howard | Page 7

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.6
155 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

27 yrs, 11 mos

4.6

155 Reviews

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155 Reviews of Chris Howard

April 12, 2026

Dealership Rating
Employee Rating

Everyone in the service department is extremely professional and easy going, made the process very simple and accommodating. More

by Khuynh015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Hererra, Danny Nguyen

Apr 14, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We’re glad your visit was handled smoothly and that our team was able to make the process easy and comfortable for you. We appreciate your business and look forward to seeing you again.

April 12, 2026

Dealership Rating
Employee Rating

The dealership is fine. When I arrive for my service, someone is always there to acknowledge you. More

by mufins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

Apr 14, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We’re glad to hear you’re consistently met with attentive and welcoming service upon arrival and that your visits have been smooth and stress-free. We appreciate your business and look forward to seeing you again!

April 11, 2026

Dealership Rating
Employee Rating

I work for Drivefamilyfirst but if I didn’t Mazda of Elk Grove would still be where I take my car for service. Chris was efficient and kind, i got a video inspection of my car by text message showing the co More

by Thomasjhodgkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Mazda of Elk Grove responded

Thank you for your thoughtful feedback. We’re glad Chris and the team made the visit smooth and convenient, and we appreciate you taking the time to share your experience. We'll be here to welcome you back in the future whenever you need us!

April 10, 2026

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Employee Rating

When I purchased the car the selling point of a loaner when taken in for service- I received no loaner - no trying to work it out - just a no we don’t have any - I was without a car for 3 days - my mom wh More

by MARNIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 29, 2026

Mazda of Elk Grove responded

Thank you for sharing your feedback. We understand how important a loaner vehicle is when it was part of your purchase expectations, and we also recognize how challenging it must have been to adjust your schedule given your caregiving responsibilities and business needs. It’s also concerning to hear about the condition you felt your vehicle was returned in, as we aim to provide a clean and comfortable experience. Your comments have been noted and will be shared with our team for review as we work to improve consistency and customer care.

April 08, 2026

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Employee Rating

They got me in and out in the time frame that they stated they would The things you so much for and Together as I said they completed the job very well I've noticed no problems in the week since We picked it More

by Bill Conner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share this. We’re glad everything was completed on schedule and that the work has been holding up well since your visit. We appreciate your business and look forward to helping you again when you need us!

April 03, 2026

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Employee Rating

This dealership really takes wonderful care of their customers. We have a small business and know how important it is to treat your customers as you wish to be treated. So often we are disappointed wi More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Mazda of Elk Grove responded

Thank you for your thoughtful feedback. We take great pride in staying responsive and keeping our customers informed throughout their experience, so it’s rewarding to know that made a difference. We truly appreciate your trust and support and look forward to continuing to take great care of you and your vehicle in the future.

March 31, 2026

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Employee Rating

Mazda of Elk Grove has always treated my diagnostic concerns with personal care and professionalism. Maintenance is quick and the video inspections help greatly at understanding the condition of my veh More

by nickhayworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Mazda of Elk Grove responded

Thank you for your feedback. It’s wonderful to hear that our team’s approach has given you confidence in your vehicle care. We appreciate your trust and look forward to continuing to provide reliable service in the future.

March 31, 2026

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Employee Rating

Eric made the buying process quick and easy. He made everything clear about what to expect and the process moving forward. I will definitely be back. More

by Tyler K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We’re delighted that Eric was able to guide you through the process with confidence and ease. Ensuring every step is clear and stress-free is a priority for our team, and it’s wonderful to know your visit left a positive impression. We look forward to assisting you again in the future.

March 31, 2026

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Employee Rating

I throught your employee Chris was phenomena at his work. He spoke gently and respectfully as well as the other staff. They did great things on my car. I like how they tell you about the things you need to t More

by denisethompson212378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Thiessen, Loi Pham

Mar 31, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re delighted that Chris and our team provided attentive and respectful service while ensuring your car was well taken care of. We look forward to serving you again in the future!

March 30, 2026

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Employee Rating

The service here is always extremely professional and I'm grateful for the consultants' kind help and informative communication. More

by 98JJES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars. We’re glad our team could provide attentive guidance and clear information throughout your visit, and ensured you felt supported and well-informed. We look forward to continuing to deliver excellent service for you.

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