Bill Thiessen

If I could leave 10 stars I would! In an age where customer service is hard to come by, Danny takes the lead of making sure his customers are fully taken care of. He not only brings In an age where customer service is hard to come by, Danny takes the lead of making sure his customers are fully taken care of. He not only brings his extreme care and expertise, he makes sure everything works out and brings incredible value to the customer. I’ve been working with Mazda of Elk Grove since 2020 when I bought my car, and every-time I look forward to working with Danny knowing I don’t have to worry about a thing. Recently I had to replace my transmission (I drive a ton for work!) and where this could usually be a stressful situation, Danny made sure everything would work out just fine. He was able to get the transmission from Japan to ship a month sooner and had it installed quickly with delicate care. I never had to worry about a rental car, Danny made sure I had a loaner the entire time free of charge, and this took away the major pressure I could have had since I needed a backup vehicle for work. Aside the transmission work, if something failed under warranty, he would have me covered, along with any normal service I needed over the lifespan of this car. I’ve had many cars before and have worked with other dealers, and I’m happy to say I don’t need to go anywhere else, I know I’ll be taken care of here. I run a business myself and I can recognize quality care, and when Danny takes the lead I have nothing to worry about knowing I’ll be done right. More

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Mazda of Elk Grove has always treated my diagnostic concerns with personal care and professionalism. Maintenance is quick and the video inspections help greatly at understanding the condition of my veh concerns with personal care and professionalism. Maintenance is quick and the video inspections help greatly at understanding the condition of my vehicle. More

by nickhayworth Verified Customer Verified Customer

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I throught your employee Chris was phenomena at his work. He spoke gently and respectfully as well as the other staff. They did great things on my car. I like how they tell you about the things you need to t He spoke gently and respectfully as well as the other staff. They did great things on my car. I like how they tell you about the things you need to take care of your car. More

by denisethompson212378 Verified Customer Verified Customer

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Danny is great, the tech Bryant got my vehicle fixed right. No more shakes when breaking. Thank you. right. No more shakes when breaking. Thank you. More

by Kao Chao Verified Customer Verified Customer

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Excellent sales and finance staff. Excellent Service Advisors and Technicians. Ease of getting a service appoiintment. Excellent Service Advisors and Technicians. Ease of getting a service appoiintment. More

by SBRINK1 Verified Customer Verified Customer

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Great service friendly staff. The process was seamless. I recommend this dealer if you want quality mazda service. The process was seamless. I recommend this dealer if you want quality mazda service. More

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I went to turn in my lease today and wasn’t sure whether I would purchase my vehicle or sign another lease. Garrett was extremely helpful and honest. He made sure I knew everything there was to know before I would purchase my vehicle or sign another lease. Garrett was extremely helpful and honest. He made sure I knew everything there was to know before making a decision and I appreciate that so much! Definitely will be going back to him each time as well as recommending my friends and family. More

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Garett and Julian were super helpful, buying your first car without a co-signer is really nerve racking and they assured me and answered any questions I had throughout the whole process, I couldn’t have as car without a co-signer is really nerve racking and they assured me and answered any questions I had throughout the whole process, I couldn’t have asked for a better experience More

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Garrett was great. Making our car buying process very smooth and easy. Great job everyone!! Making our car buying process very smooth and easy. Great job everyone!! More

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I am excited for the purchase of my new Mazda. Nick made this experience not only fun but so easy Nick made this experience not only fun but so easy More

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