Chris Johnson | Page 30

Outstanding service and communication! I’ve had my Older model Toyotas serviced here for many years. They always work hard to make sure the work is done quickly and accurately model Toyotas serviced here for many years. They always work hard to make sure the work is done quickly and accurately More

by 97 4runner Verified Customer Verified Customer

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Excellent and speedy service. I was very please with my appointment today. I had the oil changed on my 2017 Toyota Camry. And they washed my car too! Thank you! appointment today. I had the oil changed on my 2017 Toyota Camry. And they washed my car too! Thank you! More

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Tim Doran followed through until my problem was solved and was able to work me in even though I did not have appointment. Great service department. and was able to work me in even though I did not have appointment. Great service department. More

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My experience was that my maintenance required light is still on. The maintenance needed that wasn't done is too expensive. The diagnostic was also expensive to where it seemed done in a rush because I sti still on. The maintenance needed that wasn't done is too expensive. The diagnostic was also expensive to where it seemed done in a rush because I still need to go back for the (Josh in phone call) "light to be turned off by resetting in from the oil change and not urgent". Now I still need to go back by next week to get the light off and not sure if oil was even done 😐. Experiences here lately has been a 2.5-3/5.00 More

by Perfect3 Verified Customer Verified Customer

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Fast. Friendly. Easy. Convenient. I have used this Fast. Friendly. Easy. Convenient. I have used this dealership multiple times and am never disappointed. They always get the job done right and have Fast. Friendly. Easy. Convenient. I have used this dealership multiple times and am never disappointed. They always get the job done right and have the customers best interest in mind. More

by mistilpn Verified Customer Verified Customer

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Ive had to made a couple visits to the Rogers service dept. in the last month. Each time I had great service. Chris, Tyson, Patrick and Lake are true examples of what customer service should be in a busi dept. in the last month. Each time I had great service. Chris, Tyson, Patrick and Lake are true examples of what customer service should be in a business. Chris helped me get my electrical issues resolved made sure I had a alternate transportation and made me aware of some other potential issues that could have cost me in the long run. Tyson helped me find the best tires for my van. Gave me time to check out other prices and worked with me from start to finish. Lake assisted with my tire transaction as well as gave me a list of items needing to be addresses soon and made sure I was in and out in a timely manner since I did not have other transportation. I also wanted to recognize the gentleman working in the service area where you pull in. I believe his name was Patrick. Thats the kind of associate you want working with your customers. Very inviting and ready to help. Always a smile, have a great day and when a disabled gentleman took a bit to load up in front of me he made sure the man and I was ok then thanked me for being patient and understanding a couple times. Sorry for the long note but great customer service is rare these days and I think its very important these people get recognized and appreciated. They are the face of your business. More

by Monica Verified Customer Verified Customer

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Work done there has been good but they are high in cost. I got brakes done and 4 new tires....just over $1500.00. 😳 yikes I got brakes done and 4 new tires....just over $1500.00. 😳 yikes More

by deborahfrey3k Verified Customer Verified Customer

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I called at the last minute for a repair and Chris was able to get me in right away. He fixed the problem and also offered another service that would be beneficial to me. That saved me an extra trip bac able to get me in right away. He fixed the problem and also offered another service that would be beneficial to me. That saved me an extra trip back to the shop! I really appreciated it and them. Keep up the good work. More

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I am very pleased with the services. All staff were very nice special mention to Chris, the guys who checked me in/checked out. Kudos to all! nice special mention to Chris, the guys who checked me in/checked out. Kudos to all! More

by dennisrobertluza Verified Customer Verified Customer

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I walked in and asked for an oil change. They had me in an out in an hour. I was thrilled Thanks for everything Steve Landers! an out in an hour. I was thrilled Thanks for everything Steve Landers! More

by SMD Verified Customer Verified Customer

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