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Chris Johnson
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319 Reviews
319 Reviews
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319 Reviews of Chris Johnson
October 22, 2020
All that received and set times for me did an excellent job. We have been very pleased with all aspects of this dealership. Our little RAV4 has done a great job of meeting our needs. Would love to have job. We have been very pleased with all aspects of this dealership. Our little RAV4 has done a great job of meeting our needs. Would love to have a 4Runner but they are to expensive 😂 More
by billmeyers7
Verified CustomerOther Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Tim Doran, Jason Jones , Mark Daniels, Seth Snyder
Helpful 
October 17, 2020
Mark Daniels and Chris the two service advisors were outstanding. Good communication and very customer service focused. I like the nee text messages with vehicle updates. outstanding. Good communication and very customer service focused. I like the nee text messages with vehicle updates. More
by Robert
Other Employees Tagged: Jason Jones , Mark Daniels
October 14, 2020
Service was great! I was very offended that you are not enforcing the wearing of masks especially in the waiting area. Very clean and comfortable waiting area. enforcing the wearing of masks especially in the waiting area. Very clean and comfortable waiting area. More
by PATTHOMAS123
October 08, 2020
Quick service and friendly stuffGood priceClean Quick service and friendly stuff Good price Clean building That i do not want to write anymore why system forth me to write 25 word minimum Quick service and friendly stuff Good price Clean building That i do not want to write anymore why system forth me to write 25 word minimum More
by NNOTECOOL8
Other Employees Tagged: Johnny Guiterez, Josh Murrah, Tim Doran, Jason Jones , Mark Daniels, Seth Snyder, Taylor Trailor
October 04, 2020
7 different dealerships told me I could not get out from under a bad deal. well I,ve called them all back and rubbed in their faces that Steve Landers Toyota proved all of them wrong one dealership died not under a bad deal. well I,ve called them all back and rubbed in their faces that Steve Landers Toyota proved all of them wrong one dealership died not believe so I said send me your e-mail address and I,ll be glad to send you some pictures Once again thanks for every thing you guys did for me and God Bless Each and everyone of you and all of your families staf safe and be good GOD BLEESYOU ALL More
by koko8867
Other Employees Tagged: Kenny Merritt, Johnny Guiterez, Tim Doran , Mark Daniels
October 02, 2020
Everyone was great and gracious to me as far as getting my truck serviced! Couldn't be more pleased. It's just that everything is so overpriced. With everything that I had done to my vehicle I really wante my truck serviced! Couldn't be more pleased. It's just that everything is so overpriced. With everything that I had done to my vehicle I really wanted to get my floor or door runner (the part you step on when entering the truck) replaced until I found out it cost $185.00. It's just a 3 foot piece of plastic! More
by mightymike
September 29, 2020
Service advisor was good to work with. However, I paid nearly $500 for a 90K MPI, found out the truck needed leaf springs pads to fix a squeak and new front brakes, so I was asked to pick up the truck and nearly $500 for a 90K MPI, found out the truck needed leaf springs pads to fix a squeak and new front brakes, so I was asked to pick up the truck and wait for the pads to come in. 2-3 days later, I brought the truck back in for the pads to be replaced. The truck was given a clean bill of health after the 90K inspection. Within one week, the truck developed a squealing noise and a vibration during acceleration which only got worse over the next week. I brought the truck back in (approx. 2 weeks after paying for the 90K service) and was told all three U-joints needed replaced, the front left wheel bearing needed replaced, and the propeller shaft center support bearing needed replaced to the tune of another $1,200. I asked why none of this was noticed during the 90K MPI I had paid $500 for and was told “I don’t know, because they drive the vehicles during the inspection.” When I asked for a refund on the $500 90K MPI, since the truck clearly was not in the condition it was claimed to be, I was only offered approx. $140 discount on the $1,200 that was quoted to fix all the issues. Essentially, I paid $500 for an oil change. I have attempted to purchase two new vehicles in the past from Landers Toyota and was so turned off by the sales team that both vehicles were purchased at other dealerships. I had a small issue with the Toyota dealership in Joplin, MO when I bought the truck, but they immediately corrected the issue when asked. I thought maybe I’d give Landers one more shot at service, but found it to be the same experience I’d had with their sales team. Disappointed and feel screwed out of $500 plus the cost of having another shop complete an inspection (another $400) after Landers completed theirs. More
by Razorhawk
September 23, 2020
Johnny was amazing. Took care of my car problem with no hesitation. Will definitely be back to he him for future maintenance and car needs hesitation. Will definitely be back to he him for future maintenance and car needs More
by tysonconnell44
Other Employees Tagged: Lake Mills, Johnny Guiterez, Josh Murrah, Tim Doran, Jason Jones , Mark Daniels, Seth Snyder, Taylor Trailor
September 19, 2020
We worked with Chris in the service department and he was super helpful in getting our car in immediately. He also patiently answered our questions on our remote start and got it to work for the first time s super helpful in getting our car in immediately. He also patiently answered our questions on our remote start and got it to work for the first time since we bought it in May 2019!! He’s very knowledgeable and customer oriented. We will definitely request him next time we need service! More
by DHOBSON50
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