Chris Kailer
Chris Kailer at Joe Rizza Acura

Chris Kailer | Page 3

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
697 Reviews
4.9

697 Reviews

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697 Reviews of Chris Kailer

February 09, 2022

Dealership Rating
Employee Rating

Service department is courteous & efficient. The staff always tries to provide prompt service in order to minimize their customer’s waiting time. More

by AJK1651
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 09, 2022

Joe Rizza Acura responded

Thanks for sharing your thoughts about your service experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

February 09, 2022

Dealership Rating
Employee Rating

Chris and the service team is the best thank you Chris for all you do. More

by NURSEBURGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Matt Fondren, Todd Parady, Tony Ramos , Alyssa Adams, Anthony LaGiglio

Feb 09, 2022

Joe Rizza Acura responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

February 09, 2022

Dealership Rating
Employee Rating

Very professional and courteous they took very good care of me Thank you for all your help More

by JGTHOMAS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Matt Fondren

Feb 09, 2022

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear Matt, Ted, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 07, 2022

Dealership Rating
Employee Rating

I’ve been a happy Joe Rizza customer for 16 years. The service department is outstanding. They always take good care of their customers. I recommend Joe Rizza to all my family and friends. More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Matt Fondren

Feb 08, 2022

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

February 07, 2022

Dealership Rating
Employee Rating

First and foremost everyone is very polite and professional. Questions are answered with a concern. Very accommodating‼️ More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The young girl that works at the front desk answering phones was very polite and accommodating when I was asking about Bowers and how to go about getting my oil changed the next day

Feb 08, 2022

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

February 05, 2022

Dealership Rating
Employee Rating

the service dept is excellent Very professional and and they explain what was done.When I buy a new car it will be from Joe Rizza Acura because of the service dept More

by EDROZD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Joe Rizza Acura responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joe Rizza Acura. We look forward to having you as one of our valued customers for many more years to come!

February 05, 2022

Dealership Rating
Employee Rating

nicest people everI bought my Acura from a different nicest people ever I bought my Acura from a different dealer and they treat me like one of their customers They helped me with warranty claims and t More

by abdallah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Fondren

Feb 05, 2022

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 05, 2022

Dealership Rating
Employee Rating

Service advisors very professional and courteous. Brought my car in for warranty repairs. They were completed and was asked if car wash was needed. Nice work! More

by MALIBUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Matt Fondren

Feb 05, 2022

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 02, 2022

Dealership Rating
Employee Rating

Excellent.. all needed services done, explained well by Chris, expedited in time, got back my car as good and clean as a new car. I prefer Joe Rizza because your executives recommend needed services onl More

by BA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 02, 2022

Dealership Rating
Employee Rating

Appointment was at 1:00…I got there at 12:55 and was seen right away. Got out in a little over an hour. Great, quick service More

by JFORTUNEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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