Chris Kailer
Chris Kailer at Joe Rizza Acura
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Chris Kailer | Page 4

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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5.0
688 Reviews
5.0

688 Reviews

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688 Reviews of Chris Kailer

January 14, 2022

Dealership Rating
Employee Rating

I tried to make an appointment online for service but there was no availability. I called the dealer and spoke with Matt. He said just bring your car in anytime today and we’ll get you in. They were fant More

by bev1232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Fondren

Jan 16, 2022

Joe Rizza Acura responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 13, 2022

Dealership Rating
Employee Rating

I went there for oil change and tire rotation (had a coupon) the service was beyond outstanding got there at 8:30 was done with a hand washed car by 9:10. the staff was very courteous and efficient woul More

by r8000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Matt Fondren

Jan 13, 2022

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 11, 2022

Dealership Rating
Employee Rating

Very efficient customer service and communication at this dealership. Estimated service time was very accurate. More

by lacscully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 11, 2022

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

January 10, 2022

Dealership Rating
Employee Rating

Great service and I appreciate the short wait. Your team is very professional. Thank you. More

by Vivianvaltas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 10, 2022

Joe Rizza Acura responded

Thank you so much for your excellent review, Vivian! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else. We're always happy to help.

January 06, 2022

Dealership Rating
Employee Rating

Nice Friendly & Fast. I would be returning! They have great staffing Thank you again guys. More

by Sheena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Matt Fondren

Jan 06, 2022

Joe Rizza Acura responded

Thank you, Sheena, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

January 06, 2022

Dealership Rating
Employee Rating

Fast and on time courteous personnel were friendly and listened got my car fixed and out the door oil change in half hour More

by Evelina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Matt Fondren

Jan 06, 2022

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 06, 2022

Dealership Rating
Employee Rating

Brought car in for sudden deceleration of car on highway and intermittent lunging of transmission. Service said they ran diagnostics on it but could not find anything. Software update was done and was given More

by K.KOULIANOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2022

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

January 05, 2022

Dealership Rating
Employee Rating

Always a pleasant experience here with the entire team. Very helpful, courteous and joyful on each visit! More

by JUENELLE.ROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Fondren

Jan 05, 2022

Joe Rizza Acura responded

Juenelle, Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

January 05, 2022

Dealership Rating
Employee Rating

Very pleasant place to do business..The employees are Very pleasant place to do business.. The employees are very professional They do very good work on your car More

by JOSEPHINEYOUNG65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Matt Fondren

Jan 05, 2022

Joe Rizza Acura responded

Josephine, Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jan 06, 2022

JOSEPHINEYOUNG65 responded

Keep during good work. Keep making customers happy. Ted Jurik is the best. Been this way every since i have known him and during business wifh him since the 90's. Hes an asset to your company.

January 05, 2022

Dealership Rating
Employee Rating

Chris and Matt are very helpful when you are in for service Great Service department More

by TBRASKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Matt Fondren

Jan 05, 2022

Joe Rizza Acura responded

We appreciate your business, Chris, Matt, and our service team looks forward to serving you again soon!

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