My family has been affiliated with your dealership for a
long time.
The reputation you have earned is apparently being very well maintained.
Keep up the good work.
long time.
The reputation you have earned is apparently being very well maintained.
Keep up the good work.
More
by KEITH
Verified Customer
Verified Customer
Jan 03, 2023 -
Toyota of Coconut Creek responded
Thank you for taking a moment to recommend the Al Hendrickson Toyota team. We're so grateful for your and your family's continued support. Have a good day!
Tuna is the best.
He is very personable and follows up well.
Give him a raise.
He is very personable and follows up well.
Give him a raise.
More
by TRIDDER82
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2023 -
Toyota of Coconut Creek responded
Thank you for sharing this great review! We really appreciate your business and we look forward to seeing you next time at Al Hendrickson Toyota. Have a wonderful day!
Highly incompetent team, lack of care and knowledge of
how to run a business functionally
how to run a business functionally
More
by whyudothat
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2023 -
Toyota of Coconut Creek responded
If you're willing to speak with me, I would like to learn the details of your visit to make sure we provide customers with a five-star experience going forward. Please consider reaching out so we can talk this through together. Thank you, Norman Frantz - Service Manager - 954-545-6931
Was able to make an appointment the day before.
Chris is always helpful. Service is done quickly. I had an issue with getting to the dealership before they closed to pick up my car, and was able to
Chris is always helpful. Service is done quickly. I had an issue with getting to the dealership before they closed to pick up my car, and was able to arrange something so I could get my vehicle that night.
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by TLRUGGIANO
Verified Customer
Verified Customer
Dec 23, 2022 -
Toyota of Coconut Creek responded
Thanks for this wonderful review of Al Hendrickson Toyota. Chris and the team appreciate your trust and loyal business.
Big dealership.
For the amount of people they deal with, the process seems to be fairly efficient. Having the service people's desks outside is unusual, but this is
For the amount of people they deal with, the process seems to be fairly efficient. Having the service people's desks outside is unusual, but this is Florida, so I guess anything goes. Work is pricy but performed correctly. Appointments are usually easy to obtain. Location is good. Would award 5 stars if only the prices were a little less. $189 for an hour's diagnostic is pretty steep, but I don't know what competitors charge, so is this the market? Not sure. If dealerships were a little more competitively priced, I think they would do twice the business.
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by PStein80
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Klaus, Carmelo Armono and Chris Leporte in service have all been excellent.
Jan 03, 2023 -
Toyota of Coconut Creek responded
Thank you for your review — we really appreciate all your feedback about Al Hendrickson Toyota. We strive to keep our prices fair and competitive within the current market, so I do appreciate you sharing your opinion here. If there's anything else you'd like to add, I'm happy to take your call.
Safe travels and happy holidays!
Norman Frantz - Service Manager - 954-545-6931
Excellent Customer Service.
Chris Leporte was very helpful as usual.
I was very impressed with the service I received at the dealership.
Chris Leporte was very helpful as usual.
I was very impressed with the service I received at the dealership.
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by Fernando Fonseca
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2022 -
Toyota of Coconut Creek responded
Fernando, thank you for the great review! We are so glad to hear that Chris delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!
Great costumer service.
....less than 1 1/2 hours and the maintenance was done..
Chris Leporte was very helpfull...
....less than 1 1/2 hours and the maintenance was done..
Chris Leporte was very helpfull...
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by PEREZPLAZAM
Verified Customer
Verified Customer
Dec 19, 2022 -
Toyota of Coconut Creek responded
Thank you for the great review! We are so glad to hear that you had a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!
Chris was very professional, pleasant & helpful.
My maintenance was finished within an hour’s time.
My maintenance was finished within an hour’s time.
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by ADP5176
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2022 -
Toyota of Coconut Creek responded
We are delighted that Chris and the team made your service experience so efficient and successful! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. Drive safely!
This was my second visit.
The Service writer Klaus was excellent. It appears they were very thorough in checking out my car.
The Service writer Klaus was excellent. It appears they were very thorough in checking out my car.
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by From Coral Springs
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Klaus
Dec 12, 2022 -
Toyota of Coconut Creek responded
We are delighted to have provided you with yet another 5-star-worthy experience! Thank you for your shoutout to Klaus and for trusting Al Hendrickson Toyota!
Chris LePorte is the best!
! Chris is highly professional and extremely well knowledgeable and kind.
! Chris is highly professional and extremely well knowledgeable and kind.
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by THOWARD1902
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2022 -
Toyota of Coconut Creek responded
Thank you for your kind words about Chris! We are happy to have earned your business and we hope to see you again at Al Hendrickson Toyota. Drive safely!
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