Chris L was my service advisor.
He was honest, friendly, nice and trust worthy. I will definitely be making my next appointment with Chris Leporte
He was honest, friendly, nice and trust worthy. I will definitely be making my next appointment with Chris Leporte
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by kaliegh1433
Verified Customer
Verified Customer
Jul 18, 2022 -
Toyota of Coconut Creek responded
Thank you for the kind shoutout to Chris at Al Hendrickson Toyota! He will be so happy to hear you appreciate his excellent customer service. We can't wait to see you next time!
Great experience.
Kept in touch with me along the way. Chris LaPorte is awesome! Ready when promised.
Kept in touch with me along the way. Chris LaPorte is awesome! Ready when promised.
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by my6eagle
Verified Customer
Verified Customer
Jul 18, 2022 -
Toyota of Coconut Creek responded
We're thrilled you enjoyed working with Chris here at Al Hendrickson Toyota. Thank you very much for your supportive review and rating - we greatly appreciate your business!
I had an excellent experience.
Chris explained the process to me and connected me with the mechanic to explain the issues.
Chris explained the process to me and connected me with the mechanic to explain the issues.
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by SRARGOV
Verified Customer
Verified Customer
Jul 18, 2022 -
Toyota of Coconut Creek responded
Thanks so much for the positive rating and review! We appreciate your support and feedback of us here at Al Hendrickson Toyota. We will be sure to pass your kind words along to Chris.
I dropped off the car a Tuesday and didn’t receive it
back till the following Monday. The front grill had to changed and apparently the painter left the job and my car unfinished. However, Mr Leporte was
back till the following Monday. The front grill had to changed and apparently the painter left the job and my car unfinished. However, Mr Leporte was very pleasant and helpful. The only reason he didn’t get five star, I had to call to see if my car was ready instead of he calling me as promised. I was surprised at how filthy my car was returned to me!!!
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by garvingm
Verified Customer
Verified Customer
Jul 28, 2022 -
Toyota of Coconut Creek responded
While I love hearing how Mr. Leporte was able to assist you, I apologize that your vehicle wasn't returned in a satisfactory condition. Your frustration is understandable, and I will address this feedback with my team to understand where we went wrong here. In the meantime, if there is anything I can do to earn back your trust, please give me a call. Best,
Norman Frantz - Service Manager - 954-545-6931
fantastic service, did not wait long, deas a pleasure is
alwayling with Chris is always a pleaure
alwayling with Chris is always a pleaure
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by STARALINA22
Verified Customer
Verified Customer
Jul 14, 2022 -
Toyota of Coconut Creek responded
Thank you for the great review! We are so glad to hear that you had a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!
Very organized an Curtis.
And everything was done to specs. I will returned. For my next service.
And everything was done to specs. I will returned. For my next service.
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by ZAMORA5907
Verified Customer
Verified Customer
Jul 14, 2022 -
Toyota of Coconut Creek responded
Thank you for the great review! We are so glad to hear that you had a successful service experience working with Curtis. Drive safely, and we are looking forward to seeing you back at Al Hendrickson Toyota!
The dealership is OK, but we have had ,too many problems,
with this Nissan Roque, which I don't think, that they did a full inspection of this vehicle. The only person, that has been fantastic, on correcting
with this Nissan Roque, which I don't think, that they did a full inspection of this vehicle. The only person, that has been fantastic, on correcting the problems, has been, Chris Laporte. He is a true service advisor, that should be acknowledged. You need more staff, like him. A true 5 star, person!!!
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by RROB1946
Verified Customer
Verified Customer
Jul 22, 2022 -
Toyota of Coconut Creek responded
Thank you for the review and feedback. We are happy that Chris has been helpful and has delivered a 5 star experience! We are sorry that you didn't have a top-notch experience during your most recent visit. We appreciate your comments, and if we can do anything further to assist you, please let us know. Norman Frantz - Service Manager - 954-545-6931
Chris was very friendly and his service was great.
...kept me up to date and detailed.
...kept me up to date and detailed.
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by LATAM14
Verified Customer
Verified Customer
Jul 11, 2022 -
Toyota of Coconut Creek responded
Chris will be ecstatic to hear you appreciated his excellent service! Thank you for your review of Al Hendrickson Toyota.
Every time I bring my car to Al Hendrickson, the service
is excellent. I’d like to thank Chris Leporte . for being helpful and always go the extra mile to help me take care of my car.
is excellent. I’d like to thank Chris Leporte . for being helpful and always go the extra mile to help me take care of my car.
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by PIEROCASARETO
Verified Customer
Verified Customer
Jul 11, 2022 -
Toyota of Coconut Creek responded
Thank you for the great review! We are so glad to hear that you are confident in Chris and the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!
The only reason, I.
would recommend this service department, is because of technical support, given by Chris. He took care of writing up, the necessary service on our Ni
would recommend this service department, is because of technical support, given by Chris. He took care of writing up, the necessary service on our Nissen Rogue. And was taken care of correctly. Congrats, to employees, like Chris.
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by RROB1946
Verified Customer
Verified Customer
Other Employees Tagged:
Al Hendrix, should be aware of all of the trouble, that we have experienced with this used Nissan. This was not fully inspected, before we bought this vehicle.
Jul 22, 2022 -
Toyota of Coconut Creek responded
Thank you for this feedback! We are proud to have Chris on our team, and it is wonderful to hear that he went above and beyond to assist you. We will be sure to pass on the kind feedback to him. If there is anything more I can do to improve your experience or anything else you would like to share regarding your visit, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931
Jul 22, 2022 -
Toyota of Coconut Creek responded
Thank you for this feedback! We are proud to have Chris on our team, and it is wonderful to hear that he went above and beyond to assist you. We will be sure to pass on the kind feedback to him. If there is anything more I can do to improve your experience or anything else you would like to share regarding your visit, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931