Thanks to Chris and Jennifer for taking care of my issue.
Excellent Customer Service. I appreciate their help.
Excellent Customer Service. I appreciate their help.
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by JAMESWILLWERTH
Verified Customer
Verified Customer
Feb 09, 2022 -
Toyota of Coconut Creek responded
James, thank you for the great review of Chris and Jennifer! We are happy to hear that you are a happy Al Hendrickson Toyota customer and we hope to see you again down the road. Have a wonderful day!
Never had a problem, always professional, Chris in
service is the best, always so nice and polite
service is the best, always so nice and polite
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by essie_pritchard
Verified Customer
Verified Customer
Feb 07, 2022 -
Toyota of Coconut Creek responded
Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!
Excellent service solved my problem immediately and got
my vehicle back to me in an appropriate time span
my vehicle back to me in an appropriate time span
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by John brandofino
Verified Customer
Verified Customer
Feb 07, 2022 -
Toyota of Coconut Creek responded
John, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!
Unpromising, liars, users, two-faced, sell-tactics, only
some friendly people, White boy, that wears glasses, (works for valet parking) He’s chubby, very rude, I’m paying for a car and this kid wants to be
some friendly people, White boy, that wears glasses, (works for valet parking) He’s chubby, very rude, I’m paying for a car and this kid wants to be rude! I told him about my car pressure tires, he told me, with an attitude, i already did what i had to do and kept walking. Like this dealership is supposed to be professional, yet hiring youngsters disrespecting people who work forreal.
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by amandaalmonte02
Verified Customer
Verified Customer
Feb 19, 2022 -
Toyota of Coconut Creek responded
Amanda - I am truly sorry for the experience that you went through, and I will be going over this in our next meeting. I would really appreciate the chance to speak with you about this to see if there is anything I can do to help. I'm available to take your call and hope to hear from you. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502
Service depart (Chris) was excellent My truck was in and
Service depart (Chris) was excellent
My truck was in and out of service in a very short time
Service depart (Chris) was excellent
My truck was in and out of service in a very short time
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by garysw1018
Verified Customer
Verified Customer
Jan 31, 2022 -
Toyota of Coconut Creek responded
Thank you for the great review, Gary! We are so glad to hear that you had such a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!
I left my 2021 camry to do the 5k review. They broke a
part in the trunk of my car and they didn't warn me and they didn't fix it. I took it back to the dealership to solve it and after 1.30 hr waiting,
part in the trunk of my car and they didn't warn me and they didn't fix it. I took it back to the dealership to solve it and after 1.30 hr waiting, I went to question the reason for the delay, after my questioning they told me that they wouldn't have it available. Then the clerk told me he would let me know as soon as the part arrived!!!! We are already completing 3 weeks and I have not had any contact from Toyota so far. I do not recommend...
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by THIAGO PEREIRA
Verified Customer
Verified Customer
Feb 19, 2022 -
Toyota of Coconut Creek responded
I am concerned by this feedback and apologize that you didn't have a better visit with us. I am sorry that there was a delay and that our team did not handle your concerns with the grace we would expect. I will be sure to pass along this feedback to the rest of our team to ensure that we are achieving the high level of customer service we aim to provide. If there's anything else we can do for you, give me a call. Thanks, Norman Frantz - Service Manager - 954-545-6931
Service Advisor, Chris LePorte provided excellent
customer service. Thank you for your prompt friendly service.
customer service. Thank you for your prompt friendly service.
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by shari.campenni
Verified Customer
Verified Customer
Jan 28, 2022 -
Toyota of Coconut Creek responded
Shari, thank you for giving Chris a special shoutout! We appreciate your business and kind words about the Al Hendrickson Toyota team. See you next time you need us!
Typically just deal with same advisor when getting car
serviced and always well informed on status.
serviced and always well informed on status.
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by KMARkWVU
Verified Customer
Verified Customer
Jan 26, 2022 -
Toyota of Coconut Creek responded
We appreciate your continued business and your confidence in our work! Thank you from everyone at Al Hendrickson Toyota and safe travels until we see you again.
Chris and Jennifer were great and caught my extra problem
early and solved it. Love the oil change
early and solved it. Love the oil change
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by lancejeffrey
Verified Customer
Verified Customer
Other Employees Tagged:
Jennifer Burton
Jan 25, 2022 -
Toyota of Coconut Creek responded
Thank you for the great review! We appreciate your support and are happy to hear that Chris and Jennifer delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!
Chris LePorte always takes care of me for service. And
the management for sales is amazing I recommend all of my friends and family to buy a Toyota with Craig the manager. He works out the best win win si
the management for sales is amazing I recommend all of my friends and family to buy a Toyota with Craig the manager. He works out the best win win situation
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by stepnickl
Verified Customer
Verified Customer
Jan 24, 2022 -
Toyota of Coconut Creek responded
Thank you for taking the time to share! Hearing that you have had such excellent experiences working with Chris and Craig made our day. Drive safely in your new vehicle, and we hope to see you back again at Al Hendrickson Toyota!