Chris Madigan | Page 5

Infinity of Denver consistently stands out for its exceptional customer service and overall shopping experience, making it one of the best car dealerships in Colorado. From the moment you walk in, the exceptional customer service and overall shopping experience, making it one of the best car dealerships in Colorado. From the moment you walk in, the staff creates a welcoming atmosphere, greeting every customer with genuine friendliness and a no-pressure approach. Sales consultants are highly knowledgeable about the entire Infiniti lineup, taking the time to explain features, performance details, and financing options in a way that feels personalized rather than pushy. The service department is equally impressive—appointments are easy to schedule, wait times are short, and technicians clearly communicate what’s needed and why, so customers feel informed and confident. Whether you’re there for a routine oil change or to purchase a new vehicle, the team goes above and beyond to make the process smooth and enjoyable, offering comfortable waiting areas, clear pricing, and follow-up calls to ensure satisfaction. Their consistent professionalism, attention to detail, and genuine care for every visitor show that Infinity of Denver prioritizes long-term relationships over quick sales, which is why so many customers recommend it as a trustworthy, top-tier dealership and an overall outstanding store. More

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Bought a used QX50. Broke down in the mountains on the second day I had it. I lost the ability to accelerate going up a steep incline with trucks behind me. Had to be to Broke down in the mountains on the second day I had it. I lost the ability to accelerate going up a steep incline with trucks behind me. Had to be towed. Was told it was fixed. It happened again and I nearly got rear ended. Brought it in again and they said they didn’t know what it was. Asked them to trade in for what I originally paid only 4 months prior. They offered a $4,000 loss on the trade in while also asking me to trust them enough to purchase another car in the hopes they would stand behind the safety of their car. Was told that because of depreciation, in the 4 months I’ve had it, was the best offer they were willing to do. It’s been the most stressful car situation I’ve dealt with. I have not had any personal contact with management. Now needing to pursue legal avenues and filing complaint with department of revenue. Unfortunately, I do not recommend them. More

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They always have great service. The staff are very helpful and friendly. They have quick turn around. The staff are very helpful and friendly. They have quick turn around. More

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Infiniti of Denver service dept provides consistent, great and professional service. I have been a customer for almost 15 years Chris M is the best! great and professional service. I have been a customer for almost 15 years Chris M is the best! More

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I’ve always had a great experience at Infiniti of DENVER courtesy of Clark Harold. courtesy of Clark Harold. More

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Horrible service. Totally unacceptable communication. They literally have no idea what they are doing. Highly recommend avoiding this place. Totally unacceptable communication. They literally have no idea what they are doing. Highly recommend avoiding this place. More

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Great service, courteous service managers. I will definitely take my car here in the future. I will definitely take my car here in the future. More

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The service has always been great there. Everything has been fixed properly and in a timely manner. Everything has been fixed properly and in a timely manner. More

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Always courteous and thorough . Also timely no surprises and gets done what needs to be done Also timely no surprises and gets done what needs to be done More

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Polite, Professional, Willing to Negotiate, Valet Service, Stands With All Warranties, Great Trade In Offers, Extremely Knowledgeable Service, Stands With All Warranties, Great Trade In Offers, Extremely Knowledgeable More

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