Mike Hardman

Everyone is very nice there and extremely helpful. I would definitely buy another car from them I would definitely buy another car from them More

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I had an extremely negative experience at Infiniti of Denver, primarily due to the behavior of our salesperson, Leshun, and the management team. From the beginning, Leshun Veasley was rude, dismissive Denver, primarily due to the behavior of our salesperson, Leshun, and the management team. From the beginning, Leshun Veasley was rude, dismissive, and unprofessional. Instead of explaining paperwork, he would aggressively slide documents across the table without any explanation. During the test drive, he abruptly barked directions like “right here” or “left here,” making the entire experience uncomfortable. We felt like a burden the entire time, despite being serious buyers. His behavior throughout the process was honestly sad and pathetic. After we believed everything was finalized, we were contacted and told our monthly payment would increase by $200. That immediately raised red flags and felt deceptive, so we chose to return the vehicle. That’s when things became completely unacceptable. We were told we could not return the car because our trade-in lien had already been paid off—which was NOT true. As we questioned this, their story kept changing multiple times, making it clear we were being misled. What made this experience even worse was how we were treated in person. We spent over two hours dealing with Leshun Veasley, Karen Kochkanyan, and management, who argued with us and repeatedly raised their voices. No customer should ever be yelled at—period. It is disrespectful, unprofessional, and completely unacceptable. We have rights as consumers, and being treated this way while simply trying to resolve a situation is outrageous. On top of everything, this entire situation was a complete waste of our time and energy. What should have been a straightforward process turned into a stressful and frustrating ordeal. I strongly recommend staying far away from this dealership. Between the rude behavior, constantly changing stories, and aggressive treatment, this was one of the worst customer service experiences I’ve ever had. More

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Great service, Great people. Love taking my car to be serviced here. I will be back Love taking my car to be serviced here. I will be back More

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Amazing help they went above and beyond for me and I now refer them to everyone I know and I'll be returning to buy another vehicle refer them to everyone I know and I'll be returning to buy another vehicle More

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Infinity of Denver consistently stands out for its exceptional customer service and overall shopping experience, making it one of the best car dealerships in Colorado. From the moment you walk in, the exceptional customer service and overall shopping experience, making it one of the best car dealerships in Colorado. From the moment you walk in, the staff creates a welcoming atmosphere, greeting every customer with genuine friendliness and a no-pressure approach. Sales consultants are highly knowledgeable about the entire Infiniti lineup, taking the time to explain features, performance details, and financing options in a way that feels personalized rather than pushy. The service department is equally impressive—appointments are easy to schedule, wait times are short, and technicians clearly communicate what’s needed and why, so customers feel informed and confident. Whether you’re there for a routine oil change or to purchase a new vehicle, the team goes above and beyond to make the process smooth and enjoyable, offering comfortable waiting areas, clear pricing, and follow-up calls to ensure satisfaction. Their consistent professionalism, attention to detail, and genuine care for every visitor show that Infinity of Denver prioritizes long-term relationships over quick sales, which is why so many customers recommend it as a trustworthy, top-tier dealership and an overall outstanding store. More

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Horrible service. Totally unacceptable communication. They literally have no idea what they are doing. Highly recommend avoiding this place. Totally unacceptable communication. They literally have no idea what they are doing. Highly recommend avoiding this place. More

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Always treated very well here but I hate taking surveys. Please keep that in mind Please keep that in mind More

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My wife and I have been purchasing vehicles from Chris and Amy for almost 10 years and have had a wonderful experience every time! From Sales to Service, they take care of everything the right way! We ref and Amy for almost 10 years and have had a wonderful experience every time! From Sales to Service, they take care of everything the right way! We refuse to work with any other dealership! More

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Great dealership! Provided excellent, professional, and very friendly customer service! Easy to work with and very low to no pressure. Stephen is a great customer sale Provided excellent, professional, and very friendly customer service! Easy to work with and very low to no pressure. Stephen is a great customer sales consultant and Mike was very honest and upfront. Karen did a great job explaining and walking us through all the closing/sales docs. Our used vehicle is in great condition and Infinity of Denver offers some excellent service amenities. Highly recommend this dealership! Hard to find such personable and caring businesses like this these days! Will definitely use again! More

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Everyone at this dealership is kind, helpful, and informative. I went in for routine maintenance, and ended up looking for (and finding) a new vehicle. The service team is always helpful, informative informative. I went in for routine maintenance, and ended up looking for (and finding) a new vehicle. The service team is always helpful, informative, and easy to work with. The same goes for the sales team. They listen and provide options to choose from. The whole team makes any experience a positive, informative, and seamless one, More

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