Chris Martinez | Page 26

Got what I needed, except what I went for.. My experience was ok. I went to have a noise inspected and was called and told the noise was fixed. Yaay! When I went to pick up my car, I asked for a My experience was ok. I went to have a noise inspected and was called and told the noise was fixed. Yaay! When I went to pick up my car, I asked for a car wash and was told I couldn't because of the crack in the windshield, there was no crack in the windshield when I dropped it off. So they end up having to replace it but didn't want to give me a rental initially while they "investigated" what happened. They end up giving me one, with a little pressure. After the car was fixed and I picked it up, the original noise that I was hearing was still there and my car still wasn't washed...😐 In most every way, they ended up doing what needed to be done, customer service wise but they had to backtrack to cover their butts. So I ended up with a new windshield, win, but that's about it...🤷🏾??? More

by RACHANEE.JACKSON Verified Customer Verified Customer

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Unknown My experience was very good. Everybody took the time to explain to me what was going on. I want to thank everyone envoled with the program. My experience was very good. Everybody took the time to explain to me what was going on. I want to thank everyone envoled with the program. More

by DAWN7PURPLE Verified Customer Verified Customer

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Poor customer service really poor Ever since I have been in this dealership hasn’t being of my expectations.. from a simple purchase of two set of new tires on two vehicles and oil cha Ever since I have been in this dealership hasn’t being of my expectations.. from a simple purchase of two set of new tires on two vehicles and oil change... the only honest service and smiling you can find in the cafeteria and the last person a spoke Named Jaime was of my satisfaction ... I stil don’t understand why this place has such poor service in mi experience. I never write negative reviews, but hopefully someone get the attention. Thanks for you time. More

by JOSERPRIETO4 Verified Customer Verified Customer

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Great place I got my car here originally and i love it! They are always helpful and answer any and all of your questions . Its the place to be I got my car here originally and i love it! They are always helpful and answer any and all of your questions . Its the place to be More

by TAYLOR618 Verified Customer Verified Customer

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Top notch service The service center is fantastic. The technicians are professional and the support team is knowledgeable friendly and approachable. By far the best car The service center is fantastic. The technicians are professional and the support team is knowledgeable friendly and approachable. By far the best car repair servicing in the industry! More

by lara3400 Verified Customer Verified Customer

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Always Excellent Service I highly recommend Roseville Toyota. We've had a great experience there with our Toyota Sienna, so much so that we are considering buying a Highlande I highly recommend Roseville Toyota. We've had a great experience there with our Toyota Sienna, so much so that we are considering buying a Highlander, as well. More

by LM Colorado Verified Customer Verified Customer

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Tires Yes. Brakes Unfortunately. Changes around the office. We’re the second of the three local generations in our family using Roseville Toyota. I usually rave about all if you. This last time left me feeling We’re the second of the three local generations in our family using Roseville Toyota. I usually rave about all if you. This last time left me feeling annoyed. There’s a coupon for discounted brake job I received in the mail. There wasn’t fine print or excluded vehicles, such as our Venza, listed so my brakes were significantly more than advertise. Tire deal good. Brake deal...not so much. Service and speed was top notch as usual unless you consider the bruising to my wallet which still remains. We’ll see how the future goes.. Nee phone systems and new staffing set ups will take some getting accustomed. Wish I could have driving the price to five stars but the value only comes in at a two. Value is most important than price to my family. More

by ToyotaScionFam Verified Customer Verified Customer

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Chris Martinez at Roseville Toyota is the best adviser! Our vehicles have been serviced at Roseville Toyota for the past 14 years, great customer service! Chris Martinez has been our adviser for all these y Our vehicles have been serviced at Roseville Toyota for the past 14 years, great customer service! Chris Martinez has been our adviser for all these years and we absolutely love the way he cares for us, his clients. Even though we have moved and have a Toyota dealer closer to our home, we will continue to do business with Chris. A big THANK YOU Chris!!! Nicoletta G More

by NCLT36 Verified Customer Verified Customer

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Very courteous and professional people This dealership is the most professional people I’ve ever met. I’ve always had excellent service from the people that work there. I would highly recom This dealership is the most professional people I’ve ever met. I’ve always had excellent service from the people that work there. I would highly recommend them to my family and friends without hesitation as I’ve never been treat with so much respect than this dealership More

by WHEATLANDCA Verified Customer Verified Customer

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New Alternator Service Manager made it easy, not cheap but easy, still think cost for alternator and replacement a little high, but hey... OEM! He deserves kudos for Service Manager made it easy, not cheap but easy, still think cost for alternator and replacement a little high, but hey... OEM! He deserves kudos for making it easy... More

by SVANEPPS Verified Customer Verified Customer

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