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Chris Martinez
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281 Reviews
281 Reviews
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281 Reviews of Chris Martinez
January 27, 2018
Rear differential lock indicator light After diagnosis a sending unit switch was ordered to remedy. Wrong switch. Reordered. Wrong switch. Ordered again. Switch installed. Did not wor After diagnosis a sending unit switch was ordered to remedy. Wrong switch. Reordered. Wrong switch. Ordered again. Switch installed. Did not work. Mechanic installed in front differential by error. Chris worked diligently to make the experience as painless as possible with Murphy's Law abounding. More
by WESCOREFRIG
Verified Customer
Helpful 
January 26, 2018
Service Expetience Efficient, excellent service!!! Communication was thorough and timely. Repeat customer for Toyota service at the dealership. I always know I’m g Efficient, excellent service!!! Communication was thorough and timely. Repeat customer for Toyota service at the dealership. I always know I’m going to have good service when I take my car in More
by GAGI1212
January 24, 2018
Quick service I came in to have the battery checked and replaced. The staff was awesome from the girl who checked me in to the guy who checked me out. Very professi I came in to have the battery checked and replaced. The staff was awesome from the girl who checked me in to the guy who checked me out. Very professional and caring people. More
by EXTRAT51
January 24, 2018
Roseville Toyota Better but still not Good I always have my 2012 Toyota Tundra Serviced here and have had problems every time. From tire pressure sensors going off, stripped lug nuts and lockin I always have my 2012 Toyota Tundra Serviced here and have had problems every time. From tire pressure sensors going off, stripped lug nuts and locking lug key(3x), to them breaking my oil filter Houseing during a oil change service and not fixing it right the first or second time and leaking oil all over my driveway and the undercarriage so I had to go back 4 times to get it fixed and cleaned and clean my driveway. This time they signed off on the three things I asked to be done and didn’t do 1 of them. Chris was very apologetic and helped me out and got it all done the next week. They do fix all their mistakes it would just be nice not to always have them make one though. I go here because 1) It is the closest Toyota dealer to me so I can be dropped off by there shuttle at home and 2) Because I have the 75k mile service plan and 125k mile platinum warranty. Without those I would choose a different service center. Sorry even though Chris helped me this time overall I always have a bad experience here. More
by RNDEWAN
January 23, 2018
Maintenance service Chris was very helpful and knowledgeable about my service and needs. I would recommend Roseville Toyota 100 out of 100. Awesome customer service. I wi Chris was very helpful and knowledgeable about my service and needs. I would recommend Roseville Toyota 100 out of 100. Awesome customer service. I will be back. 🙂 More
by RUGNECLAN
January 22, 2018
Brake light I have always receive above excellent service from Roseville Toyota. I cannot complaint about anything. I hope one day I could do a commercial telling I have always receive above excellent service from Roseville Toyota. I cannot complaint about anything. I hope one day I could do a commercial telling the world about the excellence service of Roseville Toyota. More
by ORMETAG
January 21, 2018
Great service Came in for an oil change with my 3 year old son who like all 3year olds gets antsy very quickly. The service advisor got us in and out in less than a Came in for an oil change with my 3 year old son who like all 3year olds gets antsy very quickly. The service advisor got us in and out in less than a hour. Thank you for the great service. More
by JOJOBEAN678
Other Employees Tagged: Bekah Huey, Steve Wenham, Kyle Schumacher , Cole Anderson, Darrell Dela Torre, Paul Hernandez, Shane Oneill, Jim Stockman
January 21, 2018
over aggressive salesmen, good service dept. The service dept. was quick and efficient when I dropped off and picked up my car. All of the service staff were polite. Chris Martinez had all my pap The service dept. was quick and efficient when I dropped off and picked up my car. All of the service staff were polite. Chris Martinez had all my paperwork already to be printed, the woman who checked my car in was very polite and informative when I asked her a question, a positive experience in the service dept. I bought my corolla at Roseville Toyota a year ago, and did not have a good experience in buying the car. It took several hours, entirely too long! Also, I was only given one key, when I asked for a second key, I was told by the salesman, “ oh I will look into that”, I never heard back. I still want a second key. The service department was good but the sales department lacks professionalism. More
by DFRATIS
January 20, 2018
Good maintenance Friendly and helpful understanding of what my concerns were and spent a lot of time trying to help with finding the issue that there was with my vehic Friendly and helpful understanding of what my concerns were and spent a lot of time trying to help with finding the issue that there was with my vehicle More
by ecw98spartan
January 20, 2018
Replacement window Had a break in while parked in San Francisco. When returned to car, had to drive from SF to Sacramento to get home. Called dealer on the way, and wa Had a break in while parked in San Francisco. When returned to car, had to drive from SF to Sacramento to get home. Called dealer on the way, and was able to order the part and schedule the install for the day after we got home (on a Sunday!). Good people, good service. More
by bobbykennedy
