Chris Martinez | Page 28

Well satisfied !! Treated top notch from day of purchase and have appreciated the follow up phone calls to check on my satisfaction with Camry and offers to answer any Treated top notch from day of purchase and have appreciated the follow up phone calls to check on my satisfaction with Camry and offers to answer any questions if any. Excellent customer service. More

by WILBURBARTON Verified Customer Verified Customer

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15 k check up Great service and friendly atmosphere. I would recommend this place for anyone looking to buy a car. Snack bar was great and the service was quick on Great service and friendly atmosphere. I would recommend this place for anyone looking to buy a car. Snack bar was great and the service was quick on all ends. More

by MPFJK Verified Customer Verified Customer

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Great Experience-Chris M., Shane O., & Robin B The three people above make our experience at Roseville Toyota very positive! Chris & Shane in the Service Department have taken care of all our Toyo The three people above make our experience at Roseville Toyota very positive! Chris & Shane in the Service Department have taken care of all our Toyotas(Prius(s) & Tacoma(s) for over 10 years. Robin sold us or RAV4 Hybrid (and made it as stress-free as possible) More

by CARTERS161 Verified Customer Verified Customer

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awesome service They are aways awesome, service and parts. They take care of you like family. I have tried other dealers and keep coming back. They need a bigger plac They are aways awesome, service and parts. They take care of you like family. I have tried other dealers and keep coming back. They need a bigger place. More

by MR.JLEAL Verified Customer Verified Customer

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Getting a straight forward answer to services needed I brought my 99 Camry that I bought from Roseville Toyota (RT) 19 years ago because the engine warning light came on and would not go off. Chris Mart I brought my 99 Camry that I bought from Roseville Toyota (RT) 19 years ago because the engine warning light came on and would not go off. Chris Martinez, the advisor I have been working with since Heath Gsell left, had a diagnostic test done that indicated that a sensor and hose were bad. He advised me of the problem and the plus and minuses of the situation. It wasn't a hard sell or dire consequences presentation; it was just factual and I need to deceide what and when to do about it. I really, really much appreciate it when someone like an advisor is up front and is honest and direct with me; it builds trust and faith in what that person says which is very important. Chis Martinez fits that description to a tee and is why I've been with RT since the beginning. I have to admit I was concerned when Heath left; he left a big void to fill. Chris has done it! Whoever does the advisor hiring at RT definitely knows what they are doing. - Pete Araldi More

by kotysdad Verified Customer Verified Customer

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My rav 4 check ups My service there is always done in a timely manner. I was just in for an oil chg n tire rotation. Been going there for about 20 yrs. My service there is always done in a timely manner. I was just in for an oil chg n tire rotation. Been going there for about 20 yrs. More

by kristi68mustang Verified Customer Verified Customer

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Quick Warranty work. Very understanding of the inconvenience . Said it would be done that day and it was. Also offered a ride if needed. Thank you. Warranty work. Very understanding of the inconvenience . Said it would be done that day and it was. Also offered a ride if needed. Thank you. More

by NLLANDERSON Verified Customer Verified Customer

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First visit After multiple negative experiences at another local dealership I decided to try service at Roseville Toyota. While my travel time was a little more, After multiple negative experiences at another local dealership I decided to try service at Roseville Toyota. While my travel time was a little more, the service time was less than half!! I was greeted promptly and taken to a service advisor. Upon finding out it was my first visit he gave me a tour of the facility and introduced me to the service manager. After checking in was complete, we were told with our service paperwork we could receive a free beverage from their cafe. We went to the cafe, got our drinks and free popcorn and before we finished I got the call saying my car was done!! Wow! The other dealership I have visited took 2-3 times that!! Vehicle pick up was quick and easy and we were on our way!! More

by DIMO66 Verified Customer Verified Customer

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Oil check Great service as always. Waiting time is a bit long but Toyota very busy. Like to have a free refreshment as I'm waiting. Thank you. Great service as always. Waiting time is a bit long but Toyota very busy. Like to have a free refreshment as I'm waiting. Thank you. More

by JUNE142002 Verified Customer Verified Customer

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TOYOTA MIRAI MASTERS TOYOTA is great. Their expert Mirai knowledge and innovative customer contact process make managing our Mirai Fleet too easy. Chris Martinez is our Mi TOYOTA is great. Their expert Mirai knowledge and innovative customer contact process make managing our Mirai Fleet too easy. Chris Martinez is our Mirai Roseville Shop Contact. He is very prompt and always makes himself available. On a recent visit, one of our Mirai experienced a critical repair of the Fuel cells. This was a first time incident for both Toyota and me and was successful due to Chris’ creative coordination skills and comprehensive communication throughout the entire process. I am grateful for having him as part of our FCV Fleet team. More

by MiraiMaven Verified Customer Verified Customer

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