303 Reviews
Write a Review303 Reviews of Chris Martinez
March 04, 2018
My rav 4 check ups My service there is always done in a timely manner. I was just in for an oil chg n tire rotation. Been going there for about 20 yrs. My service there is always done in a timely manner. I was just in for an oil chg n tire rotation. Been going there for about 20 yrs. More
March 04, 2018
Quick Warranty work. Very understanding of the inconvenience . Said it would be done that day and it was. Also offered a ride if needed. Thank you. Warranty work. Very understanding of the inconvenience . Said it would be done that day and it was. Also offered a ride if needed. Thank you. More
Other Employees Tagged: Cole Anderson
March 03, 2018
First visit After multiple negative experiences at another local dealership I decided to try service at Roseville Toyota. While my travel time was a little more, After multiple negative experiences at another local dealership I decided to try service at Roseville Toyota. While my travel time was a little more, the service time was less than half!! I was greeted promptly and taken to a service advisor. Upon finding out it was my first visit he gave me a tour of the facility and introduced me to the service manager. After checking in was complete, we were told with our service paperwork we could receive a free beverage from their cafe. We went to the cafe, got our drinks and free popcorn and before we finished I got the call saying my car was done!! Wow! The other dealership I have visited took 2-3 times that!! Vehicle pick up was quick and easy and we were on our way!! More
February 26, 2018
Oil check Great service as always. Waiting time is a bit long but Toyota very busy. Like to have a free refreshment as I'm waiting. Thank you. Great service as always. Waiting time is a bit long but Toyota very busy. Like to have a free refreshment as I'm waiting. Thank you. More
February 20, 2018
TOYOTA MIRAI MASTERS TOYOTA is great. Their expert Mirai knowledge and innovative customer contact process make managing our Mirai Fleet too easy. Chris Martinez is our Mi TOYOTA is great. Their expert Mirai knowledge and innovative customer contact process make managing our Mirai Fleet too easy. Chris Martinez is our Mirai Roseville Shop Contact. He is very prompt and always makes himself available. On a recent visit, one of our Mirai experienced a critical repair of the Fuel cells. This was a first time incident for both Toyota and me and was successful due to Chris’ creative coordination skills and comprehensive communication throughout the entire process. I am grateful for having him as part of our FCV Fleet team. More
February 15, 2018
Service I only bring my truck into Roseville and I only deal with Chris Martinez and Shane, they take care of their customers. Truck is always done on time an I only bring my truck into Roseville and I only deal with Chris Martinez and Shane, they take care of their customers. Truck is always done on time and done right. More
February 14, 2018
Servie to my Daughter's RAV Chris Martinez and his partner Derek did a great job helping my Daughter get her RAV repaired. We were in a hurry because we were preparing to attend Chris Martinez and his partner Derek did a great job helping my Daughter get her RAV repaired. We were in a hurry because we were preparing to attend a family funeral. Chris and Derek got my daughter's RAV repaired and out of there in no time !!! Thanks Guys !!! More
February 11, 2018
Why Are We A Toyota Family? Why are we at Toyota family? The product is solid and reliable, but so are many others right? The difference is at Toyota, especially, Roseville Toyo Why are we at Toyota family? The product is solid and reliable, but so are many others right? The difference is at Toyota, especially, Roseville Toyota, whenever we require specialized customer service, Roseville Toyota comes through with flying colours! From meeting or beating local coupons, to dealing with rare recall issues, scheduling and basic services, we couldn't be more pleased. More
Other Employees Tagged: Cory Lunsford, Kyle Schumacher , Courtney in Service, Robin in finance & Joyce by phone
February 10, 2018
Great service - as always! Friendly, understanding, helped me solve my problem in a timely manner. Would recommend to my friends and family. Very clean and welcoming place to Friendly, understanding, helped me solve my problem in a timely manner. Would recommend to my friends and family. Very clean and welcoming place to take care of business! More
February 09, 2018
Amazing Service I will most definitely be returning for more services. Thank you Chris and the service department great communication and follow up keep up the good I will most definitely be returning for more services. Thank you Chris and the service department great communication and follow up keep up the good work. More
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