Chris Martinez | Page 9

Outdated very agressive sales, poor customer service. I wait Salesman Dan green pulled on door with all his weight to demonstrate, I don't know what, which pulled the door out of alignment, had poor knowledge of Salesman Dan green pulled on door with all his weight to demonstrate, I don't know what, which pulled the door out of alignment, had poor knowledge of vehicle. His supervisor was obnoxious, demonstrating outdated, very aggressive, sleazy, sales tactics to the point of me wanting to walk out several times. My credit report was not accurately stated (another sleazy tactic) I waited for an hour just see a manager who never came. Returned the next day with several issues with the vehicle. After having to wait another half hour to see manager I finally went into Managers office on my own. Repair department was very responsive and helpful. I have many issues with this truck that remain unresolved. I think I am losing my hearing due to a sound in cab on highway. Whenever I get out of vehicle my ears are ringing very badly. I don't know what has happened to Toyota as I've only owned Toyotas but you have just lost a loyal customer. Never again will I buy a car from. A dealersbip. Hope this helps More

by AccessSR5 Verified Customer Verified Customer

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Outstanding customer service Have been taking my vehicles to RosevilleToyota for service for a while now and every time received exceptional service. My concerns were always resol Have been taking my vehicles to RosevilleToyota for service for a while now and every time received exceptional service. My concerns were always resolved in professional and timely manner. More

by VLADIMIR1986CA Verified Customer Verified Customer

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Very good customer service Roseville Toyota always exceeds my expectation. The customer service is always spot on. Always greeted by the Valets and the service advisors are alwa Roseville Toyota always exceeds my expectation. The customer service is always spot on. Always greeted by the Valets and the service advisors are always friendly and helpful. I have met with Chris Martinez several times and he has always been helpful. More

by EDK10 Verified Customer Verified Customer

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Customer service was great!! The young lady who did my paperwork was very knowledgeable, friendly and very kind. I would recommend her to any customer!! The young lady who did my paperwork was very knowledgeable, friendly and very kind. I would recommend her to any customer!! More

by MOBOREZ Verified Customer Verified Customer

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very good Always a friendly greeting, very good service and correct whatever problems i have. Answer all question and good advice on how to correct problem or w Always a friendly greeting, very good service and correct whatever problems i have. Answer all question and good advice on how to correct problem or where they should start looking. More

by KHENDERSON4 Verified Customer Verified Customer

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Battery replacement Great expericence with battery replacemt weather warranty . The service took longer time but the reason was performing the ready many times to make s Great expericence with battery replacemt weather warranty . The service took longer time but the reason was performing the ready many times to make sure the battery is not performing well. Good service More

by RANDARAFAT2000 Verified Customer Verified Customer

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Efficient Service Center This is the most week organized, efficient Service Center I've ever used. The staff are friendly and accommodating. Given that I had trouble with my c This is the most week organized, efficient Service Center I've ever used. The staff are friendly and accommodating. Given that I had trouble with my car to go there, it was an almost enjoyable experience. More

by jddigiacomo Verified Customer Verified Customer

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Very knowledgeable technician. Chris was very knowledgeable and spent the time that we needed. The work was done quickly and was done correctly. This was a very good experience. Chris was very knowledgeable and spent the time that we needed. The work was done quickly and was done correctly. This was a very good experience. More

by Lynda and George Verified Customer Verified Customer

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Another happy customer from Roseville Toyota My sales person Jakob did it absolutely outstanding job helping me locate the exact vehicle that I wanted and coordinating to help get me the best dea My sales person Jakob did it absolutely outstanding job helping me locate the exact vehicle that I wanted and coordinating to help get me the best deal possible. I really appreciate his outstanding service and would recommend this dealership to my family and friends in the future. More

by BRIANBOB25 Verified Customer Verified Customer

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Great Service, AS USUAL! Working with the service department and staff has always been outstanding.. This is why I’ve been with Roseville Toyota for over 17 years.. Thank you Working with the service department and staff has always been outstanding.. This is why I’ve been with Roseville Toyota for over 17 years.. Thank you Roseville Toyota! More

by dalejoe Verified Customer Verified Customer

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