Chris Martinez | Page 8

Always great service from Chris Martinez. I make it a point to have Chris as a service writer because of his customer service skills. Smiles when greeting with a hand shake, even eye contact! I make it a point to have Chris as a service writer because of his customer service skills. Smiles when greeting with a hand shake, even eye contact! He contacts me right away when my vehicle is ready. I would recommend him to anyone More

by OCDGRAFFIX Verified Customer Verified Customer

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Great service center! As a woman and not very car savvy, I really appreciate the patience and kindness Chris in the service center has shown me with my many questions and c As a woman and not very car savvy, I really appreciate the patience and kindness Chris in the service center has shown me with my many questions and concerns. Far outstanding compared to my previous service center in Florida (where I relocated from in the past year) Thanks much! More

by CADAIR29 Verified Customer Verified Customer

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Routine maintenance All the Service Consultant’s I have dealt with have been excellent and extremely knowledgeable about Toyota vehicles. The cafe is a nice, convenient All the Service Consultant’s I have dealt with have been excellent and extremely knowledgeable about Toyota vehicles. The cafe is a nice, convenient feature. The customer waiting area is extremely comfortable and pleasant. The shuttle service is convenient and I have used the shuttle many times. The shuttle service and the comfortable, pleasant customer waiting area far exceeds those of other vehicle dealerships I have been to. All the above along with excellent service will keep me buying Toyota vehicles from now on. More

by Emma McIntyre Verified Customer Verified Customer

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Service was great . And Chris Martinez was a great service advisor and took care of all the maintenance I needed ...very nice guy and very professional would recommend . And Chris Martinez was a great service advisor and took care of all the maintenance I needed ...very nice guy and very professional would recommend him to anyone. Thanks Toyota More

by David b Verified Customer Verified Customer

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Excellent Service Thank you for the excellent custimer service,my free coffee, comfortable areas to wait and my ending bill was actually less than the initial estimate. Thank you for the excellent custimer service,my free coffee, comfortable areas to wait and my ending bill was actually less than the initial estimate. Cant beat that! More

by H.R. Verified Customer Verified Customer

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The best Chris Martinez is the best advisor and takes great care of me. Everyone at Toyota always is right on the ball with everything. Thank you Chris Martinez is the best advisor and takes great care of me. Everyone at Toyota always is right on the ball with everything. Thank you More

by NICHOLELEEK Verified Customer Verified Customer

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Friendly Knowledgeable Efficient We came in knowing what we wanted and Chris sure did provide! Everything went smoothly and he was very knowledgeable about the cars we were interested We came in knowing what we wanted and Chris sure did provide! Everything went smoothly and he was very knowledgeable about the cars we were interested in. Left happy customers! More

by ARIELLHOLLMER Verified Customer Verified Customer

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Always great service We bring all our Toyotas here.Great service from Chris Martinez,service pro, with work always done in a timely manner as stated with reasonable pricin We bring all our Toyotas here.Great service from Chris Martinez,service pro, with work always done in a timely manner as stated with reasonable pricing .Great accomodations if you choose to wait for car to be done. More

by By Verified Customer Verified Customer

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Outdated very agressive sales, poor customer service. I wait Salesman Dan green pulled on door with all his weight to demonstrate, I don't know what, which pulled the door out of alignment, had poor knowledge of Salesman Dan green pulled on door with all his weight to demonstrate, I don't know what, which pulled the door out of alignment, had poor knowledge of vehicle. His supervisor was obnoxious, demonstrating outdated, very aggressive, sleazy, sales tactics to the point of me wanting to walk out several times. My credit report was not accurately stated (another sleazy tactic) I waited for an hour just see a manager who never came. Returned the next day with several issues with the vehicle. After having to wait another half hour to see manager I finally went into Managers office on my own. Repair department was very responsive and helpful. I have many issues with this truck that remain unresolved. I think I am losing my hearing due to a sound in cab on highway. Whenever I get out of vehicle my ears are ringing very badly. I don't know what has happened to Toyota as I've only owned Toyotas but you have just lost a loyal customer. Never again will I buy a car from. A dealersbip. Hope this helps More

by AccessSR5 Verified Customer Verified Customer

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Outstanding customer service Have been taking my vehicles to RosevilleToyota for service for a while now and every time received exceptional service. My concerns were always resol Have been taking my vehicles to RosevilleToyota for service for a while now and every time received exceptional service. My concerns were always resolved in professional and timely manner. More

by VLADIMIR1986CA Verified Customer Verified Customer

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