Chris McHugh

My new car purchase was the worst with any Toyota I have purchased. This was my sixth Toyota purchase. The price negotiation was much less than transparent. Be sure to have all relevant cost information purchased. This was my sixth Toyota purchase. The price negotiation was much less than transparent. Be sure to have all relevant cost information when sitting down to negotiate. Have a photo of the car's window details. I ended up with an additional $3,000 over the sticker price and then additional costs. They even charged me for floor mats that were on the sticker. (after returning a few days later to complain they acknowledged the double charge on the floor mats and will refund the amount) My wife and I came away feeling like we were taken advantage of. We are in our 60s and 70s and I think that contributed to our confusion. The sales person was good and knowledgeable on the new car and features. He stepped back and on came the hard sell guy to talk price. That's where it went south. More

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Loved it! Chito helped me with test drive and explained everything about the car to me. Aundre was my sales rep and did an awesome job. Chris made the final steps quick and easy with the paperwork. Would r everything about the car to me. Aundre was my sales rep and did an awesome job. Chris made the final steps quick and easy with the paperwork. Would recommend to anyone More

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