Chris Nenning
Chris Nenning at Lexus of Orange County

Chris Nenning | Page 34

Service Advisor

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

Contact Me
not yet
rated
439 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

24 yrs, 2 mos

not yet
rated

439 Reviews

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439 Reviews of Chris Nenning

August 24, 2020

Dealership Rating
Employee Rating

Service personnel was very prompt, courteous, informative, and timely. I really appreciate the overall service and will definitely utilize them from this point onward. Do prefer a better wash t More

by BROGERS628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aracelis Mendez

Aug 24, 2020

Lexus of Orange County responded

Thank you for sharing so many compliments about our service team! We are grateful for your business as well as this feedback about your car wash. See you next time at Lexus of Orange County!

August 17, 2020

Dealership Rating
Employee Rating

I was away from home and needed emergency service late on a Friday, Richie was great about getting me checked in and into a loaner so I could continue my travels. Chris kept in touch on the progress of repai More

by LoHudLurker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2020

Lexus of Orange County responded

We are happy to hear that Richie could help out in this challenging situation and get you back to your travels safely. Thank you for reviewing Lexus of Orange County and mentioning Chris! If you're ever back in the area, we would love to assist you again.

August 06, 2020

Dealership Rating
Employee Rating

Nice. This was my first experience with Lexus of Orange County and I was fully satisfied. Chris was very pleasant and seemed eager to please. I'd have no More

by Steve O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2020

Lexus of Orange County responded

Hi Steve - We appreciate you coming to Lexus of Orange County for your recall repair and are glad to hear that our Service Department left a great first impression. Thank you so much for sharing this feedback about Chris! Please let us know if there is anything we can do to assist you in the future.

August 01, 2020

Dealership Rating
Employee Rating

DO NOT POST THIS Service/detail department is excellent. Salesperson, Melissa, was ok, did not always follow up with issues I was having (and continue to have) with t More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan, Stephen Berkowitz, Govaia Larcher , Michael Fischetti

Aug 03, 2020

Lexus of Orange County responded

Andrea - We want our guests to be completely satisfied with their vehicles and I'm sorry that isn't the case here. I'd like to see what I can do to help with the issues you are having. I will check our system for your contact information, but in the event that I can't find it, would you please give me a call? Thank you, Stephen Berkowitz - Sales Manager - 845-450-7082

July 31, 2020

Dealership Rating
Employee Rating

poor service department The salesman seemed ok. Didn't ask to speak to manager, but he brought him in anyway. Was having my 2016 Lexus repaired. They had promised me a loaner More

by JUDYLENR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 17, 2020

Lexus of Orange County responded

Judy - I'm so sorry that we didn't leave a better impression. We certainly wouldn't intentionally lie to our customers, but I apologize that we weren't able to provide a loaner vehicle. If you would like to share any further details, or if there is anything that I can do to assist you, please give me a call. Thank you for your feedback, Rich Mota - Service Manager - (845) 589-5424

July 30, 2020

Dealership Rating
Employee Rating

The most Amazing dealership I have ever dealt with . I would recommend this them for anyone looking to purchase or service their Lexus. As some one who has over 18 years in Client Services I must say they More

by sbruce0131
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz, Govaia Larcher , Eddie,

Jul 31, 2020

Lexus of Orange County responded

Thank you for the review! We are grateful for your business here at Lexus of Orange County, and it means a lot to hear from you that we are a 5-star dealership. We hope to see you again sometime!

July 23, 2020

Dealership Rating
Employee Rating

They replaced a battery on my car that I did not give them permission to do on a 4 yr old car that I bought from them less than one year ago! More

by Jturi1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Melissa Horan

Aug 10, 2020

Lexus of Orange County responded

This is a concerning review to read, and I'd like to get some more details about what happened here. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call directly? Thank you, Rich Mota - Service Manager - (845) 589-5424

July 22, 2020

Dealership Rating
Employee Rating

The staff there was professional polite and welcoming. They offered other services that weren’t scheduled and I took advantage of that. Thanks Lexus of Middletown! More

by CHANTAYMIL
Recommend Dealer
Yes

Other Employees Tagged: Aracelis Mendez

Jul 22, 2020

Lexus of Orange County responded

Thank you for the review! We are grateful that we got the opportunity to work with you here at Lexus of Orange County, and we look forward to your next visit!

July 15, 2020

Dealership Rating
Employee Rating

I’m totally satisfied with the service I received from Lexus of Orange County. From the minute I get out of my SUV everyone greats me with a smile and warm welcome. More

by VERNON813
Recommend Dealer
Yes

Other Employees Tagged: Aracelis Mendez

Jul 17, 2020

Lexus of Orange County responded

Thank you for the positive feedback! We're happy our service department was able to make your experience so great. We hope to see you again in the future!

July 15, 2020

Dealership Rating
Employee Rating

Very smooth Service Dept. experience I went to dealership for service and a recall. Everyone was friendly and communicated exactly what was to be done to the vehicle....got a loaner and r More

by PLJ309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2020

Lexus of Orange County responded

We appreciate you taking the time to provide your positive feedback! We're happy to hear our team went above and beyond to make your experience a good one.

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