Chris Palmisano | Page 4

Lexus Milwaukee made my used car-buying process quick and smooth. Special thanks to sales department Hunter Arms and Special thanks to Benny Burgos for your patience and customer-friendly approach throughou smooth. Special thanks to sales department Hunter Arms and Special thanks to Benny Burgos for your patience and customer-friendly approach throughout my car buying experience. You made me feel very comfortable, explained all the options clearly, and guided me step by step without any pressure. I really appreciate how you took care of the entire process all the way until delivery. More

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They were Patient and extremely helpful and a smooth process all and all, id recommend process all and all, id recommend More

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DONT GO TO LEXUS OF MILWAUKEE! 0 STAR! I was helping my sister get a car for her family. This is a HORRIBLE dealership with SCUMMY, PREDATORY people. Chris P(finance director) and 0 STAR! I was helping my sister get a car for her family. This is a HORRIBLE dealership with SCUMMY, PREDATORY people. Chris P(finance director) and Angelique C (sales). They try to take advantage of you even after you tell them NO many times. Fraudulently add things into the price when it’s not even legal to require add ons in the deal. Purposely not showing a breakdown, but instead, writing things onto a sticky note so there is no written proof of illegal practice. We finally agreed upon $303 a month after hours of negotiation, then went into finance, and was told the best they could do was actually $456 “with no add ons” …after telling them NO, and asking where the extra $153 comes from, they said bc of interest rate and being assured there was no add ons that was the best they could do. Chris was very quick to close the screen out after saying No, so we couldn’t look too closely. No respect for him. Not true at all, straight lies. It was getting late and we walked away for the night to follow up the next day. We come back day 2 and start negotiating the deal again, we did the math after we got home and found the payments to be in the $350-360 range with interest rate. So again where does the extra $119 come from? Finally they admitted they had built in Gap insurance in that $119 a month after they lied and said nothing else was built in. After the down payment, the loan was way under the car’s value so there was no need for gap insurance, and certainly no need to lie about it. when we clearly said we want ZERO add ons many times. So after saying NO to $456, they come back with $403 written on a post it note, but still included gap insurance….he said that was the best they could do and was final deal. We ask for a breakdown of the amortization schedule or monthly charges many times to be told people down ask for that, they couldn’t show us bc it was all in the banks hands. Lies! We told them that we know it’s illegal to require gap instance, and AGAIN, we didn’t want any extras on the loan. they finally took the gap insurance completely off and get to a payment of $373 a month. Which they still had money built it. (This was after 2 full days of negotiation) After all that, she decided that she would take the deal. Watch out for these people, they aren’t trying to help you or do the right thing. They are slimy people trying to make thousands and take advantage of people who don’t know the game. This post is to make others aware of just how bad these people are! Good luck buying anything from these people. In conclusion: if you want to be taken advantage of go here. they will try to lie and do anything to make you believe they are working to try and help you. More

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Angelique provided me with the initial information and financial details of the car and it was an extremely easy process for me to have all of my questions and concerns addressed in a timely manner. As a financial details of the car and it was an extremely easy process for me to have all of my questions and concerns addressed in a timely manner. As a result I was able to make my decision to purchase the vehicle efficiently and quickly. This is the way that I enjoy doing business -- and I would highly recommend Angelique to friends and family! More

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Fabulous experience all around! Ben was great to work with! I felt so special with the big bow and the beautiful flowers! Ben was great to work with! I felt so special with the big bow and the beautiful flowers! More

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We had a fantastic experience buying our Porsche Macan at Lexus of Milwaukee! Since we live 5 hours away, Benny Burgos helped us with the initial communication and provided information about the car history Lexus of Milwaukee! Since we live 5 hours away, Benny Burgos helped us with the initial communication and provided information about the car history and the trade in value of our truck. He made the whole process so smooth and stress free, from test drive to completing the paperwork. We drove away with a great experience, being treated so well as customers and very happy with our beautiful car! Loved the special touch, having a big red bow on the car, when we came out and ready to leave as paperwork was signed! :-) Benny, thank you for your great service! More

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From start to finish my experience was amazing. Benny Burgos assistance was top notch. I am now driving the vehicle that works for me. Thanks a bunch Benny. If I come across anyone looking for a ni Benny Burgos assistance was top notch. I am now driving the vehicle that works for me. Thanks a bunch Benny. If I come across anyone looking for a nice vehicle, I'm sending them your way. More

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All members of the Lexus of Milwaukee staff were professional and informative! They were customer focused. professional and informative! They were customer focused. More

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Ben has been fabulous to work with! So appreciate all the time he spent first finding the car and the color and following it through the system to get to me before I left for Florida! So appreciate all the time he spent first finding the car and the color and following it through the system to get to me before I left for Florida! More

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Ben was very honest and upfront about the car's availability. He articulated the car's features and benefits to me and was very patient with our questions. He kept us updated on the timelines and e availability. He articulated the car's features and benefits to me and was very patient with our questions. He kept us updated on the timelines and ensured the same got met. Thank you, Ben! More

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