Chris Palmisano | Page 3

I purchased my first Lexus and I love it! My entire experience was amazing! From the time I called Lexus, to the date I took delivery, 1000% amazing customer service! My sales representative, My entire experience was amazing! From the time I called Lexus, to the date I took delivery, 1000% amazing customer service! My sales representative, Angelique Cruz was very patient and informative. An amazing young lady to work with! Also, the young man that walked me through all of the features, he was awesome as well!!! Thanks Lexus of Milwaukee, great way to treat customers! More

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Ben understood what I wanted and he made sure everything was ready when I got there. Ben and Chris were both very helpful, gave me all of the information I needed and helped me complete my paperwork quickl was ready when I got there. Ben and Chris were both very helpful, gave me all of the information I needed and helped me complete my paperwork quickly, They both also made a point to have a personal connection with me to make my visit even more genuine. More

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I just purchased a beautiful new TX from Benny. He was extremely professional, knowledgeable and provided exceptional client service. I told Benny I needed an efficient, painless experience as I am He was extremely professional, knowledgeable and provided exceptional client service. I told Benny I needed an efficient, painless experience as I am always pressed for time and he went the extra mile to make sure that my transaction was handled quickly but also with thought and care. He was fantastic as was the rest of the staff there. Melissa originally reached out to me after I inquired online and scheduled my appointment. She was very organized and coordinated with Benny so everything was ready when I got there. They were very organized. Very smooth and seamless experience and they even gave me a dozen roses. More

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Working with Angelique was a pleasure. She was very professional and helped us get our new used RX350. We traded in our 2014 with 226,070 miles, never a problem hoping this one is the same She was very professional and helped us get our new used RX350. We traded in our 2014 with 226,070 miles, never a problem hoping this one is the same. More

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Disconnected teams and departments don’t produce an experience that aligns to Lexus’s pursuit of perfection. experience that aligns to Lexus’s pursuit of perfection. More

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Knowledgeable, patient, and helpful during the financing process. Great service! The goal was to leave in a new vehicle and the team made it happen. process. Great service! The goal was to leave in a new vehicle and the team made it happen. More

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After numerous non returned phone calls to the dealership, my husband and I drove to there to discuss buying out my mother’s lease. Ben was beyond accommodating understanding and personable. He se dealership, my husband and I drove to there to discuss buying out my mother’s lease. Ben was beyond accommodating understanding and personable. He set everything up for the next day and he and Chris had us out in less than a half hour. They both deserve recognition for their representation of your dealership because we were very soured after not getting a call back to any of our attempts. They apologized over and over for a mistake they didn’t make which shows their professional and loyalty to your dealership. Thank you again to Ben and Chris for making this process actually an enjoyable one. Much appreciated! Don and Tracy More

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Christine was very courteous and professional. Assisted me with my warranty expeditiously. Neat and clean. The other finance manager needs to slow down Assisted me with my warranty expeditiously. Neat and clean. The other finance manager needs to slow down More

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Kevin, the new car directer, made the deal almost painless. He asked me what I wished for the lease payment and gave me that figure. Almost painless! This is the second vehicle purchased from Ben. painless. He asked me what I wished for the lease payment and gave me that figure. Almost painless! This is the second vehicle purchased from Ben. He did just about it all when I came to pick up the vehicle and was a wizard transferring tech information from the old to new NX. Chris in finance provided tons of pages to sign and initial for the lease. All went smooth. Finally, Everett got back from vacation and checked in to make sure all went well with delivery of the vehicle. We had a nice conversation and wrapped it up. I believe this was my 6th Lexus from this dealer. More

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Bella Baker, assistant service manager, is awesome! As a new Lexus owner, I love the dedicated service advisor model that they have at Lexus of Milwaukee. While I’ve had a few glitchy things with the As a new Lexus owner, I love the dedicated service advisor model that they have at Lexus of Milwaukee. While I’ve had a few glitchy things with the car, So far, they have gone above and beyond to address of everything. The sales process was also very easy. I found exactly what I wanted within one hour of arriving. The sales team was very service oriented as well. Cooper and Josh did a great job. And shouted out to Chris in finance who made the paperwork so easy! Thank you, Lexus of Milwaukee! More

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