Chris Papo | Page 5

I recently purchased my 4th Acura from this dealership and I have to say that their service is top notch. Greg and Sharon do a fantastic job making me feel at home when I visit the dealership, and are al and I have to say that their service is top notch. Greg and Sharon do a fantastic job making me feel at home when I visit the dealership, and are always responsive when I text or email them with questions. It's not a coincidence that I keep coming back both for services and new purchases. More

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CHRIS PAPO AND RICK ONEIL DID A SUPERB JOB FINDING A SUBTLE TICKING NOISE BEHIND THE STEERING WHEEL OF MY TL. THEY WERE POLITE AND EFFICIENT IN THEIR APPROACH TO THE PROBLEM THEY WERE VERY PATIENT WIT SUBTLE TICKING NOISE BEHIND THE STEERING WHEEL OF MY TL. THEY WERE POLITE AND EFFICIENT IN THEIR APPROACH TO THE PROBLEM THEY WERE VERY PATIENT WITH ME AS WELL. I WOULD RECOMMEND CONTINENTAL ACURA FOR ALL ACURA MAINTENANCE ISSUE. BRAVO GENTLEMEN! CRAIG JONES More

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I was given a birthday coupon by Continental Acura for a free upgraded Bear Hug Car Wash service. For some time, I've been trying to figure out how to remove two car decals located on the back window. I goo free upgraded Bear Hug Car Wash service. For some time, I've been trying to figure out how to remove two car decals located on the back window. I googled to try to find tips/solutions for decal removal to no avail. I asked Chris to see if he could give me ideas. Instead, he volunteered to remove the decals himself. After 30 minutes, I was pleased to see my Acura MDX clean minus two car decals. Chris went above and beyond his work description. Kudos to him! More

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CHRIS PAPO DELIVERED A TRULY EXCEPTIONAL CUSTOMER SERVICE AND SHOULD DESERVE A PAYRAISE/BONUS. ALSO THE TECHNICIAN CORRECTED THE PROBLEM AND THE PORTER DID A GREAT JOB CLEANING THE CAR. AND SHOULD DESERVE A PAYRAISE/BONUS. ALSO THE TECHNICIAN CORRECTED THE PROBLEM AND THE PORTER DID A GREAT JOB CLEANING THE CAR. More

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I can't say enough good about this dealership and the folks that help me. Chris has been my main man since I have started going.....he is very intuned to my needs and makes my visits pleasurable. He real folks that help me. Chris has been my main man since I have started going.....he is very intuned to my needs and makes my visits pleasurable. He really cares about our car and it's needs. Then there is Shirley at the window who takes the money........always with a smile.....always! Also both Chris and Shirley have noticed my big weight loss recently and they both have made it a point to always compliment me. They really do their jobs well. Thank you Acura! You rock! More

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My experience at naperville Acura has always been great!!!! I would recommend this dealer to all my friends. They take the Sevicing of my vehicle as if it was there own car. great!!!! I would recommend this dealer to all my friends. They take the Sevicing of my vehicle as if it was there own car. More

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I came in for a car wash and was greeted with Barabra's usual smile and warm greeting. Then Chris came up and told Barbara to upgrade my wash to a miles of smiles wash for no charge. It's small gestures li usual smile and warm greeting. Then Chris came up and told Barbara to upgrade my wash to a miles of smiles wash for no charge. It's small gestures like this that make you feel like your business is really appreciated and you're part of the family. More

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Up until this point, I have never purchased a vehicle from this dealership, but I have serviced all of my Acuras here after moving out to the area a number of years ago. First off, Chris Papo in service from this dealership, but I have serviced all of my Acuras here after moving out to the area a number of years ago. First off, Chris Papo in service is absolutley top notch, and always goes above and beyond to ensure that we are happy. When it came time to trade in our 2010 MDX for a 2012 Advance with rear entertainment, Chris helped put us in touch with Scott Wilson who is part of the management team over at Continental Acura. Scott immediatley cut to the chase, offered us his best price, applied all rebates, and even found us an extra few dollars to apply towards the down payment and then gave us a few extra dollars on our trade. I was then put in touch with Tony Garcia who took me on an extended test drive to ensure that I understood the differences between the Advance that we were looking at and our 2010 Tech. Tony was great to work with, and took great care of us while we worked late to get things finalized. While the process of purchasing a vehicle is one of my least favorite things to do, Scott, Tony, and Chris made this as smooth a process as possible. I can say nothing but great things about the people at Continental Acura, will fully recommend them to anyone looking to buy a vehicle or service the one they have, and will hopefully continue to do business with them for as long as we own and are looking to buy Acura vehicles. By the way, stay away from McGrath Acura in Westmont! More

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They listened, were knowledgable, did not hard sell, treated us as if we were reasonably intelligent and had a good sense of humor. I dislike buying cars as witnessed by the ones we traded in were 16 a treated us as if we were reasonably intelligent and had a good sense of humor. I dislike buying cars as witnessed by the ones we traded in were 16 and 10 years old. However, this time it was a pretty good experience. The test drives, explanation of equipment and paperwork was simple and thorough. This was the 7th Acura we bought from them. As usual, good job. More

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