Chris Papo

MDX in for service before winter. 15+ years of going they have always took care of everything to make sure it was safe and last for years. Great people, Thanks for caring and having my best interest come fir have always took care of everything to make sure it was safe and last for years. Great people, Thanks for caring and having my best interest come first. More

Report | Print

Excellent service for my family and I since 2001! Spectacular service and always willing to deal with us to give us the best price. Thank you!!! Spectacular service and always willing to deal with us to give us the best price. Thank you!!! More

Report | Print

So far so good for this one Ok, so I hate leaving reviews right away, but with this car buying experience everything was very professional. Loved James Heath in sales and Jerry Ok, so I hate leaving reviews right away, but with this car buying experience everything was very professional. Loved James Heath in sales and Jerry Burton in financing. Service department has always been great in the past for me. Entire dealership has always been honest and fair. I have never felt good about spending money but I have to say, I do love my new car!!! More

Report | Print

Wonderful Customer Service!! I have visited Continental Acura for the last four years. They always welcome me with a smile, most times by name, even though they are busy. My vis I have visited Continental Acura for the last four years. They always welcome me with a smile, most times by name, even though they are busy. My visits have been preventive maintenance primarily except for a vicious pothole which ate my tire. Thanks to the Tire warranty, I did not pay a cent. They always verify I am satisfied with my service and answer all my questions (even the stupid ones). My father has trained me to be "mechanic wise". This is a great dealer. I highly recommend this dealer to anyone. More

Report | Print

Very Satisfied From the time I walked in the door I felt very relaxed, no pressure. Tom Trulis spent several hours with me. He was very informative, answering all my From the time I walked in the door I felt very relaxed, no pressure. Tom Trulis spent several hours with me. He was very informative, answering all my questions & concerns. I bought my first Acura RDX that day. I can't say enough how great it is. I absolutely Love it!! Two days later I brought it in for some add-ons. My service guys were Dan Rusmussen & Chris Papo. What a great team!! More

Report | Print

Service Department Rocks!! I purchased my Acura in 2011, an MDX, and it still feels and drives like a new car. The service team helps me take care of it and the lifetime free c I purchased my Acura in 2011, an MDX, and it still feels and drives like a new car. The service team helps me take care of it and the lifetime free car washes are a fabulous perk!!! Scheduling service appointments is quick and easy, and I appreciate the reminder emails for upcoming service appointments. Continental Acura of Naperville has my business for life. The service department has won my heart. It is always the same familiar faces that greet me, and they go above and beyond to make me feel like I'm their only customer. I don't know how they do it! They call me by my first name, and Shirley even went so far to call me a few days ago to tell me that the car wash was back up and running. I don't know of another dealership that takes such great personal care of their customers. Shirley is the big duck at the desk, always smiling to the customers and making sure their check out experience is easy. More

Report | Print

Best service best service people I have been a customer of Continental Acura of Naperville for 7 years and the reason I have been is because of the great people and the great service. I have been a customer of Continental Acura of Naperville for 7 years and the reason I have been is because of the great people and the great service. Chris Papo has been my main service man (my go to guy) ever since I purchased my first Acura. I have since purchased 2 more Acuras not only because I like the vehicles but because of the great service, support and service personnel making Continental Acura of Naperville my dealership. I like going to a dealership where they know my name and we can talk business and chat about ever day things that go on in our lives. I also would like to give a shout out to Shirley Defino the best receptionist that alway greets me with a smile and a big hello. Her friendliness lets you know that you are more then just another customer and she always goes above and beyond by making sure I know how many loyalty points are in my account and what value the points will bring to me on that given day. More

Report | Print

Another MDX I just purchased another MDX from Abe @ Continental. I had been driving a 2009 MDX with 221,000 miles and no issues, that I also purchased rom Abe. I just purchased another MDX from Abe @ Continental. I had been driving a 2009 MDX with 221,000 miles and no issues, that I also purchased rom Abe. I gave that vehicle to another employee of mine, because it still has many miles left to go and is running beautifully. I love my new MDX and look forward to driving it well over 200,000 miles again. Kudos to the service guys at Continental that always take care of me and my car! More

Report | Print

Great Experience I called to make an appointment for my 20 old daughter,she needed service on her older tsx.I was a little worried because it was her first time to tak I called to make an appointment for my 20 old daughter,she needed service on her older tsx.I was a little worried because it was her first time to take her car in by herself.When I called I spoke with the service manager Darrin Kuster.He put me at ease right away,very professional!When she got there she spoke with Chris Papo and he was great great.He told her everything he was going to check on the car and that is exactly what he did.When she was waiting for her car to get done she went up to the sales floor.She will be buying a car within a year.She was approached by Tom Trulis and Abe Crump and Robert Manuel.She told me they showed her 3 different cars and went over each car! WOW!Then she picked her car up from service and theu explained everything to her.Darrin and Chris could not have done a better job!!Thank you guys so much.You can bet this is the only place I will go to buy and service my cars. More

Report | Print

Great Just wanted to let you know of a wonderful employees that you have working for you. His name is Chris Papo. We were there for a service being done on Just wanted to let you know of a wonderful employees that you have working for you. His name is Chris Papo. We were there for a service being done on my moms Acura. Chris had found out that it was my twins birthday that day. So when it was time to pick up the car he had gotten two birthday balloons and two boxes of candy for them and had put them in the car as a surprise. That was such a wonderful surprise for them. More

Report | Print